AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Applied CSR24 Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Gnade Insurance Group Inc Insurance 30 $3M United States Applied Systems Applied CSR24 Customer Support 2015 n/a In 2015, Gnade Insurance Group Inc implemented Applied CSR24 alongside Applied Mobile to extend client access and introduce omnichannel servicing capabilities. Applied CSR24 is deployed as their Customer Self-Service application, providing customers direct access to policy information, billing, and service interactions while Applied Mobile delivers mobile access to the same client and sales data. Applied CSR24 was configured to surface policy records, endorsements, billing status, document delivery, claims initiation pathways, and secure messaging consistent with Customer Self-Service functionality. Both Applied CSR24 and Applied Mobile were integrated with Applied Epic, the agency management system, to synchronize client and policy data and maintain a single source of truth for customer and sales information. The implementation impacted agency servicing, customer support, and sales functions by centralizing customer access workflows and standardizing authentication and role-based access to policy and billing functions. Governance and configuration were managed inside the Applied Systems ecosystem, aligning service workflows to omnichannel servicing and consolidating operational control under agency operations and IT.
ReNu Insurance Group Insurance 5 $1M United States Applied Systems Applied CSR24 Customer Support 2015 n/a In 2015, ReNu Insurance Group deployed Applied CSR24 as its Customer Self-Service solution to extend client access to policy and sales information. The agency’s deployment is built on Applied Epic, which serves as the agency management system foundation enabling staff to manage the entire business. Applied CSR24 was configured to operate as a client-facing portal delivering policy lookup, sales data visibility, and self-service request workflows consistent with Customer Self-Service functional patterns. The agency leveraged Applied Mobile alongside Applied CSR24 to bring client policy and sales information to mobile devices and to provide synchronized access across channels. Integrations include Applied Epic for master client and policy data synchronization, Applied Mobile for mobile continuity, Applied Rater for cloud-based real-time quoting workflows with more than 40 insurers in Florida, and IVANS Exchange for tracking insurer download connections. These integrations create a consolidated client experience while maintaining Applied Epic as the system of record for transactions and policy state. Operational coverage focused on agency staff and their client channels, enabling anytime, anywhere service and broader insurer access as described by the agency, and centralizing a single view of the entire business. Governance and workflow alignment shifted to integrated request-to-fulfillment processes, with Applied CSR24 acting as the public-facing service layer and Applied Epic retaining transactional control.
Watson Insurance Agency Inc. Insurance 70 $7M United States Applied Systems Applied CSR24 Customer Support 2016 n/a In 2016, Watson Insurance Agency Inc. implemented Applied CSR24 as its Customer Self-Service solution. Applied CSR24 was deployed to provide a customer-facing portal that centralized policyholder access and routine servicing capabilities for a 70 employee, US-based insurance agency generating approximately 7000000 in revenue. The implementation focused on standard Customer Self-Service functional modules, including account self-registration and authentication, policy and document retrieval, certificate printing, online payment capture, and secure messaging for service requests. Configuration emphasized role-based access for policyholders and administrative controls within the portal, aligning application settings with agency service tiers and product lines. Operational responsibility for Applied CSR24 was centered in customer service and policy operations, with the tool intended to reduce manual inquiry handling and to standardize digital policy interactions across the agency. The deployment scope covered customer-facing workflows and internal administration, with the application serving as the primary self-service touchpoint for policy information and transactional requests. Governance for the Applied CSR24 rollout consisted of administrator provisioning, internal training for service agents on portal support, and documented procedures for content and document management within the portal. Change control and access review processes were instituted to manage policyholder data exposure and to maintain consistent service procedures across the agency.
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Buyer Intent: Companies Evaluating Applied CSR24

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Applied CSR24. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Applied CSR24 for Customer Support include:

  1. Groupe M7, a Canada based Distribution organization with 60 Employees

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FAQ - APPS RUN THE WORLD Applied CSR24 Coverage

Applied CSR24 is a Customer Support solution from Applied Systems.

Companies worldwide use Applied CSR24, from small firms to large enterprises across 21+ industries.

Organizations such as Watson Insurance Agency Inc., Gnade Insurance Group Inc and ReNu Insurance Group are recorded users of Applied CSR24 for Customer Support.

Companies using Applied CSR24 are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using Applied CSR24 are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Applied CSR24 across Americas, EMEA, and APAC.

Companies using Applied CSR24 range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Applied CSR24 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Applied CSR24 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Support.