List of Apricot Customers
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Since 2010, our global team of researchers has been studying Apricot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Apricot for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Apricot for Case Management include: Northern Virginia Family Service, a United States based Non Profit organisation with 450 employees and revenues of $38.0 million, Prospera Housing Community Services, a United States based Construction and Real Estate organisation with 100 employees and revenues of $11.0 million, SA Youth, a United States based Non Profit organisation with 100 employees and revenues of $9.0 million, Happy Island Senior Center, a United States based Leisure and Hospitality organisation with 15 employees and revenues of $2.0 million, LINC, a Sweden based Banking and Financial Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Apricot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Apricot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Happy Island Senior Center | Leisure and Hospitality | 15 | $2M | United States | Social Solutions | Apricot | Case Management | 2012 | n/a |
In 2012, Happy Island Senior Center implemented Apricot as its Case Management application to centralize participant records, intake and referral workflows for the Staten Island senior center. The implementation supported a 15 person staff delivering information and referral services, counseling, therapeutic and recreational programming, and senior advocacy work at the center.
Configuration focused on core case management capabilities within Apricot, including participant intake forms, case notes, referral tracking, program attendance and scheduling, and outcomes measurement fields aligned to counseling and case management workflows. Apricot was configured to capture program-level data used by program staff and the Senior Center Director to manage recruitment that supports contract commitments and center capacity.
The deployment included an explicit linkage to ETO software for outcomes tracking, preserving the centers practice of recording counseling and case management outcomes in ETO while centralizing participant profiles and service records in Apricot. Operational coverage centered on the senior center site in Staten Island, New York, with primary users in case management, program facilitation, and center administration.
Governance emphasized standardized intake and outcomes workflows, role-based access for staff and the Senior Center Director, and structured data capture to support reporting and service coordination. Apricot served as the system of record for participant engagement and program delivery, and was used to instrument recruitment workflows and ongoing case management practices.
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LINC | Banking and Financial Services | 10 | $1M | Sweden | Social Solutions | Apricot | Case Management | 2019 | n/a |
In 2019, LINC implemented Apricot as a Case Management application. The deployment centralized scattered client and case records into a single data system, creating an organizational source of truth for the Sweden-based banking and financial services firm. Apricot was positioned to consolidate data flows across intake and reporting processes.
Configuration emphasized case intake forms, structured client records, workflow automation for case routing, and role-based access controls to support compliance and operational accountability. The implementation used form-driven data capture and configurable reporting to surface program-level and operational information. These functional modules align with Case Management capabilities and were sized to LINC's small organizational footprint of ten employees.
The rollout covered company-wide operations at LINC, aligning front-office client handling with back-office recordkeeping and enabling staff to retrieve case data reliably. Governance centered on standardized intake workflows, record ownership assignments, and administrator-led configuration to maintain data consistency. Reported outcomes include consolidation of scattered data into a single data system and improved user confidence in accessing required information, with Apricot described as an indispensable organizational tool.
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Northern Virginia Family Service | Non Profit | 450 | $38M | United States | Social Solutions | Apricot | Case Management | 2023 | n/a |
In 2023, Northern Virginia Family Service implemented Apricot Case Management from Social Solutions. Apricot is deployed on the NVFS website to surface client intake forms and public-facing service information, positioning Apricot as the primary Case Management application for client services and program operations. The deployment scope covers intake and service delivery workflows used by client-facing teams and program coordinators.
The implementation configures standard Case Management modules including client intake, case notes, service plans, referral tracking, and outcomes reporting, with embedded web forms and centralized administrative controls. Integration work focused on embedding Apricot forms and data capture into the NVFS website, and governance was structured with program managers administering role-based access and caseload workflows across departments. Operational coverage emphasizes client services, referrals, and program reporting, with data governance and workflow standardization defined as implementation priorities.
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Prospera Housing Community Services | Construction and Real Estate | 100 | $11M | United States | Social Solutions | Apricot | Case Management | 2018 | n/a |
In 2018, Prospera Housing Community Services deployed Apricot 360, the Apricot Case Management application, to centralize youth-focused program records and create a single source of truth for client interactions. The implementation targeted creating a well-rounded picture of each youth and how they are doing in and out of school by consolidating intake, assessments, case notes, service plans, and outcome tracking into Apricot 360.
Configuration emphasized standardized case workflows and structured outcome fields to align caseworker documentation with program evaluation needs, leveraging Apricot functionality such as configurable forms, longitudinal client records, and reporting modules. Operational ownership rests with frontline case management and program staff supporting youth services, with role-based access and data entry conventions introduced to protect client privacy and ensure consistent reporting across programs and sites.
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SA Youth | Non Profit | 100 | $9M | United States | Social Solutions | Apricot | Case Management | 2018 | n/a |
In 2018, SA Youth implemented Apricot as its Case Management application. The deployment centralized client records and standardized intake and service workflows across the nonprofit's program teams and service staff.
Apricot was configured to support core Case Management functional modules including client intake forms, case notes, program enrollment, service plans, outcomes tracking, and configurable reporting. Role based access controls and form configuration were used to align data capture with program requirements and funder reporting needs.
Operational coverage focused on frontline caseworkers, program managers, and reporting personnel across SA Youth's service programs in the United States, consolidating program level case data into a single application. The vendor is Social Solutions, and organizational feedback indicated Apricot became central to daily operations, with staff noting that without Social Solutions they would be back in the Dark Ages.
Governance work established standardized intake workflows, data stewardship responsibilities, and security roles to reflect caseworker and manager functions. Training, process documentation, and configuration control supported adoption and ongoing case management practices.
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