List of Arabot.io Customers
An Nakheel, 12385,
Saudi Arabia
Since 2010, our global team of researchers has been studying Arabot.io customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Arabot.io for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Arabot.io for Chatbots and Conversational AI include: Saudi German Health (SGH), a Saudi Arabia based Healthcare organisation with 8500 employees and revenues of $707.0 million, Yas Island, a United Arab Emirates based Leisure and Hospitality organisation with 525 employees and revenues of $131.0 million, Telecommunications and Digital Government Regulatory Authority, a United Arab Emirates based Government organisation with 700 employees and revenues of $100.0 million, Al Yusr Leasing & Financing, a Saudi Arabia based Banking and Financial Services organisation with 350 employees and revenues of $74.0 million, Munch Bakery, a Saudi Arabia based Consumer Packaged Goods organisation with 50 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Arabot.io, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Arabot.io customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Al Yusr Leasing & Financing | Banking and Financial Services | 350 | $74M | Saudi Arabia | Arabot.io | Arabot.io | Chatbots and Conversational AI | 2022 | n/a |
In 2022 Al Yusr Leasing & Financing deployed Arabot.io on its website. The deployment is recorded under the Apps Category and implements Arabot.io as an embedded web customer engagement channel to capture and manage incoming customer inquiries. Arabot.io was configured to present scripted conversational flows on web pages, capture user intent, and escalate complex requests to internal teams.
Operational scope concentrated on front-office customer service and digital channels for Al Yusr Leasing & Financing, with the web-embedded Arabot.io serving as the primary entry point for online inquiries. Governance and operational ownership were oriented to the customer service and digital teams, who maintained conversation scripts and iterative tuning cycles and established monitoring processes for conversational quality. Implementation details emphasized site-level embedding and content configuration to support automated web interactions.
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Arabot Company | Professional Services | 50 | $5M | Saudi Arabia | Arabot.io | Arabot.io | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Arabot Company implemented Arabot.io on their website, Category . The deployment centered on embedding Arabot.io as a web-facing conversational interface hosted via the vendor platform, with configuration focused on conversational flows, FAQ and knowledge base authoring, and session routing for visitor engagement.
Configuration and operational scope emphasized functional modules for intent recognition, dialogue management, and content management, aligned to customer engagement and client intake workflows. Governance was established through role based administration and a phased rollout that assigned content ownership to client services and marketing, with ongoing iteration of conversation scripts and administrative controls managed by internal admins.
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Munch Bakery | Consumer Packaged Goods | 50 | $5M | Saudi Arabia | Arabot.io | Arabot.io | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Munch Bakery deployed Arabot.io on its website. Munch Bakery implemented Arabot.io, Apps Category . This website-hosted implementation centers on a vendor-provisioned instance of Arabot.io embedded into the public storefront to manage customer-facing interactions.
The Arabot.io deployment was configured through the vendor console, with administrator access for site content and response template updates, and runtime components embedded in the web pages. Functional configuration focused on client-facing engagement, content governance for messaging, and operational controls for updating conversational flows within Arabot.io.
Operational ownership is scoped to customer service and marketing functions within Munch Bakery in Saudi Arabia, with a small in-house team responsible for day to day administration and content maintenance. Governance emphasizes template management and monitoring of the web channel, with Arabot.io serving as the primary application for website interaction handling.
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Saudi German Health (SGH) | Healthcare | 8500 | $707M | Saudi Arabia | Arabot.io | Arabot.io | Chatbots and Conversational AI | 2023 | n/a |
In 2023 Saudi German Health implemented Arabot.io, deploying the Arabot.io Chatbots and Conversational AI on the Saudi German Health public website to provide a patient facing conversational layer. The deployment targets patient engagement and appointment inquiry workflows across SGH digital operations in Saudi Arabia.
Configuration emphasized a web embedded chat widget, scripted FAQ and guided triage flows, conversation state management, intent classification, and natural language understanding driven routing to live agents when required. The Arabot.io Chatbots and Conversational AI implementation leverages standard conversational capabilities to orchestrate multi turn dialogues and capture contact and appointment request data for downstream processing.
The implementation is documented as website hosted with no named backend integrations disclosed in public source, limiting explicit integration claims to the web channel. Operational ownership resides with SGH digital experience and patient services teams for content governance, escalation rules, conversation script updates, and ongoing tuning of intent models. This consolidated initial patient inquiry handling on the Saudi German Health site while preserving handoffs to clinical scheduling and support workflows through established operational channels.
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Telecommunications and Digital Government Regulatory Authority | Government | 700 | $100M | United Arab Emirates | Arabot.io | Arabot.io | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Telecommunications and Digital Government Regulatory Authority implemented Arabot.io, a Chatbots and Conversational AI application, on their website. The deployment provides a public web conversational interface that delivers regulatory information and handles citizen inquiries through an embedded web chat experience, positioning Arabot.io as the primary conversational layer for the authority's online services.
The Arabot.io implementation uses category-standard capabilities for Chatbots and Conversational AI, including conversational flow orchestration, intent classification, a managed knowledge base for FAQ automation, session handling, and analytics instrumentation for interaction monitoring. The solution operates on the regulator's public website audience in the United Arab Emirates, automating routine informational requests while supporting conditional escalation to human agents, and centralizes conversational content and analytics to maintain consistent public communications.
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Leisure and Hospitality | 525 | $131M | United Arab Emirates | Arabot.io | Arabot.io | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 35 | $4M | United Arab Emirates | Arabot.io | Arabot.io | Chatbots and Conversational AI | 2022 | n/a |
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