List of ARMS Customers
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Since 2010, our global team of researchers has been studying ARMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ARMS for Retail Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ARMS for Retail Management include: Enterprise Rent-A-Car, a United States based Professional Services organisation with 13000 employees and revenues of $10.00 billion, Kingfisher Airlines, a India based Aerospace and Defense organisation with 10000 employees and revenues of $6.50 billion, VMS (Fleet Management) Ltd, a United Kingdom based Automotive organisation with 250 employees and revenues of $30.0 million, Diamond Cellar, a United States based Retail organisation with 80 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using ARMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The ARMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Diamond Cellar | Retail | 80 | $15M | United States | Advanced Retail Management Systems | ARMS | Retail Management | 2014 | n/a |
In 2014, Diamond Cellar implemented ARMS as its core ERP for Retail to centralize store operations, sales workflows, and service processes. The deployment focused on supporting retail business functions used by sales associates and store service staff, aligning ARMS with point of sale and customer-facing operational needs at the retail location.
The ARMS implementation emphasized modules and capabilities typical for an ERP for Retail, including point of sale workflows, inventory management and restocking processes, customer profile management, and repair job tracking for current and past service work. Daily operations documented in the implementation included multi line telephone system operation, detailed data entry of customer profile cards and repair job locations, and administrative use of Microsoft Word, Excel and Outlook alongside ARMS for communications and record keeping. Governance and rollout concentrated on frontline operational procedures and role based use by sales associates and service staff, with process adoption centered on ensuring the store runs smoothly while enabling sales associates to focus on client engagement.
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Enterprise Rent-A-Car | Professional Services | 13000 | $10.0B | United States | Advanced Retail Management Systems | ARMS | Retail Management | 2015 | n/a |
In 2015 Enterprise Rent-A-Car implemented ARMS from Advanced Retail Management Systems as its ERP for Retail. The ARMS deployment centralized retail ERP functions to support transaction processing, payments, and finance operations across Enterprise Rent-A-Car service points. Enterprise Rent-A-Car ARMS ERP for Retail was positioned to unify customer-facing transaction records with back-office accounting and claims workflows.
ARMS was configured to provide core ERP for Retail capabilities including payment processing, insurance claims processing, customer billing, and general ledger transaction posting. Configuration work focused on automated claim intake workflows, adjudication routing, payment authorization controls, and transaction-level audit trails to support insurance recoveries. The implementation used category-aligned automation to ensure consistent posting of claim-related receipts into financial ledgers.
The deployment integrated ARMS to communicate with insurance companies to process payments and insurance claims for customers, leveraging electronic claim exchange channels to transmit claim data and receive payment status updates. Operational coverage emphasized finance, claims management, and customer service functions that coordinate with branch operations, ensuring transaction data flows from rental transactions into claims workflows and financial posting processes. Data mapping linked customer records, claim identifiers, and payment transactions to maintain reconciliation between insurance recoveries and customer billing.
Governance established role-based access for claims processors and finance users, formal approval workflows for claims payments, and centralized reconciliation procedures to align payments from insurers with customer accounts. Rollout proceeded with staged operational enablement and training for claims and finance teams, along with configuration controls and change management to standardize claim processing across the organization. The implementation narrative ties Enterprise Rent-A-Car, ARMS, ERP for Retail and insurance payment and claims processing into a coherent operational scope.
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Kingfisher Airlines | Aerospace and Defense | 10000 | $6.5B | India | Advanced Retail Management Systems | ARMS | Retail Management | 2011 | n/a |
In 2011, Kingfisher Airlines deployed ARMS, an ERP for Retail application, to support parts planning, inventory control, and procurement related to aircraft maintenance. The implementation targeted maintenance operations, supply chain, and procurement departments across the airline’s operational sites.
ARMS was configured to ingest structural failure and parts requirement data and to provide inventory management, demand forecasting, and procurement workflow capabilities. The ARMS implementation used built-in analytics and forecasting functionality to model structural failures and parts demand, producing a forecasting model for parts estimation. Configurations included parts master data, stock threshold rules, and forecast-driven reorder triggers integrated into maintenance planning processes.
Operational governance focused on embedding the ARMS forecasting workflow into maintenance planning and procurement approval paths, creating a repeatable process for estimating and acquiring parts. The ARMS forecasting model was used to estimate and acquire parts needed, aligning inventory replenishment with predicted structural failure and parts requirement profiles.
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Automotive | 250 | $30M | United Kingdom | Advanced Retail Management Systems | ARMS | Retail Management | 2008 | n/a |
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Buyer Intent: Companies Evaluating ARMS
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Discover Software Buyers actively Evaluating Enterprise Applications
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