List of Ascender PeoplePay Customers
Mascot, 2020, NSW,
Australia
Since 2010, our global team of researchers has been studying Ascender PeoplePay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ascender PeoplePay for Payroll from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ascender PeoplePay for Payroll include: Kaltim Prima Coal, a Indonesia based Oil, Gas and Chemicals organisation with 5200 employees and revenues of $1.10 billion, DHL Malaysia, a Malaysia based Transportation organisation with 4000 employees and revenues of $1.00 billion, Norton Rose Fulbright Australia, a Australia based Professional Services organisation with 2000 employees and revenues of $1.00 billion, HTL International Holdings (Yihua Lifestyle Technology Co. company), a Singapore based Manufacturing organisation with 8000 employees and revenues of $500.0 million, Maurice Blackburn, a Australia based Professional Services organisation with 1200 employees and revenues of $260.0 million and many others.
Contact us if you need a completed and verified list of companies using Ascender PeoplePay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ascender PeoplePay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Citco Fund Services Singapore | Banking and Financial Services | 800 | $250M | Singapore | Ascender | Ascender PeoplePay | Payroll | 2008 | n/a |
In 2008, Citco Fund Services Singapore implemented Ascender PeoplePay as a Managed payroll service to provide vendor-managed payroll processing for its Singapore fund services operations. Ascender PeoplePay was provisioned to service 450 employees, supporting payroll processing, statutory payroll compliance, payroll recordkeeping and employee payroll administration within Citco Fund Services Singapore, aligning with the firms fund administration and investor services business functions.
The engagement was executed as a managed service relationship with Ascender responsible for operational payroll processing, compliance updates and payroll administration while Citco retained oversight of payroll inputs and approvals. Implementation emphasis centered on centralized payrun execution, payroll data management and compliance workflows, reflecting a sustained near-decade partnership that kept Ascender PeoplePay at the center of Citco Fund Services Singapore payroll operations.
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DHL Malaysia | Transportation | 4000 | $1.0B | Malaysia | Ascender | Ascender PeoplePay | Payroll | 2017 | n/a |
In 2017 DHL Malaysia implemented Ascender PeoplePay. Apps Category:
The implementation was executed through DHL Asia Pacific Shared Services Sdn Bhd to support payroll and salary inquiry workflows across HR and payroll operations, including support for employee populations in Australia, Singapore, Malaysia, India, and Indonesia. Ascender PeoplePay was configured to handle core payroll processing, salary query handling and employee master data administration, aligning payroll calculations with local pay rules where required.
Functional configuration emphasized payroll execution, pay element maintenance, and payroll inquiry routing to a shared services contact and HR operations team, with Ascender PeoplePay used as the central payroll application. Time and leave related processing workflows were coordinated with Kronos timekeeping inputs for overtime, shift allowances and leave quota maintenance, and the system supported generation of leave entitlement reports and leave record updates.
The deployment integrated Ascender PeoplePay with a mix of regional HR and contact center systems explicitly referenced in internal operations, including Sage, Avaya, Ramco, MyHR, E-HR, Oracle and CHRIS, to enable payroll data exchange, employee query handling and timekeeping reconciliation. Operational governance centered on shared services process ownership for payroll master data, supervisor approvals for leave and exceptions, and routine maintenance of time related payments and leave balances within Ascender PeoplePay, with ongoing HR and contact center channels managing employee escalations.
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DHL Supply Chain Australia | Transportation | 1000 | $100M | Australia | Ascender | Ascender PeoplePay | Payroll | 2018 | n/a |
In 2018, DHL Supply Chain Australia implemented Ascender PeoplePay in a Payroll role to centralize payroll processing and statutory reporting. The deployment replaced Aurion Payroll and established Ascender PeoplePay as the primary payroll application for weekly and monthly pay runs.
Ascender PeoplePay was configured to execute weekly and monthly payroll processing, run month end reports for payroll reconciliation, and calculate terminations and payroll tax obligations including monthly processing and annual reconciliation. Functional workflows included processing CS timesheets weekly, salary updates with automatic enrollment into nominated superannuation funds, and running diagnostics to validate payroll runs. The team also used Ascender PeoplePay for compliance tasks such as responding to government agency queries and maintaining Enterprise Agreement compliance.
The implementation integrated Ascender PeoplePay with Preceda for elements of payroll processing and reporting, and with Kronos for time and attendance data, with support staff assisting with entering new hires and status changes into both Preceda and Kronos. Operational coverage focused on DHL Supply Chain Australia payroll operations across its Australian sites and payroll teams, with responsibilities extending to payroll tax and stakeholder liaison. The deployment supported multiple payroll projects and included documentation, diagnostics, and hands on processing tasks.
Governance and process changes emphasized compliance and training, with the project team delivering training documents and sessions for managers and supervisors, and providing mentoring and operational support to internal payroll staff. Rollout practices included supervised data entry for new hires, standardized month end reconciliation procedures, and escalation pathways for government or external stakeholder queries. Ongoing responsibilities included running diagnostics, assisting with Kronos updates, and maintaining accurate superannuation enrollments.
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Professional Services | 350 | $100M | Singapore | Ascender | Ascender PeoplePay | Payroll | 2018 | n/a |
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Manufacturing | 8000 | $500M | Singapore | Ascender | Ascender PeoplePay | Payroll | 2009 | n/a |
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Oil, Gas and Chemicals | 5200 | $1.1B | Indonesia | Ascender | Ascender PeoplePay | Payroll | 2010 | n/a |
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Professional Services | 1200 | $260M | Australia | Ascender | Ascender PeoplePay | Payroll | 2014 | n/a |
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Construction and Real Estate | 500 | $220M | Singapore | Ascender | Ascender PeoplePay | Payroll | 2010 | n/a |
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Professional Services | 80 | $8M | Singapore | Ascender | Ascender PeoplePay | Payroll | 2014 | n/a |
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Professional Services | 2000 | $1.0B | Australia | Ascender | Ascender PeoplePay | Payroll | 2015 | n/a |
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Buyer Intent: Companies Evaluating Ascender PeoplePay
- Verticurl, a Singapore based Professional Services organization with 1500 Employees
- Teckwah, a Singapore based Manufacturing company with 1300 Employees
- Department of Mines, Industry Regulation and Safety, Western Australia, a Australia based Government organization with 1800 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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