List of Automation Anywhere Document Automation Customers
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Since 2010, our global team of researchers has been studying Automation Anywhere Document Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Automation Anywhere Document Automation for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Automation Anywhere Document Automation for Intelligent Document Processing include: Stanley Black & Decker, a United States based Manufacturing organisation with 50000 employees and revenues of $15.78 billion, Eastman Chemical, a United States based Oil, Gas and Chemicals organisation with 14000 employees and revenues of $9.38 billion, Hitachi Vantara, a United States based Professional Services organisation with 6300 employees and revenues of $2.40 billion, Jemena Ltd, a Australia based Utilities organisation with 1300 employees and revenues of $921.0 million and many others.
Contact us if you need a completed and verified list of companies using Automation Anywhere Document Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Automation Anywhere Document Automation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Eastman Chemical | Oil, Gas and Chemicals | 14000 | $9.4B | United States | Automation Anywhere | Automation Anywhere Document Automation | Intelligent Document Processing | 2020 | n/a |
In 2020, Eastman Chemical ran an IQ Bot document automation pilot to automate purchase order processing in North America using Automation Anywhere Document Automation, leveraging Intelligent Document Processing to ingest orders from email and PDF sources and post structured data into SAP. The pilot targeted inbound purchase order intake across procurement and order processing functions, validating automated extraction against source documents during the trial.
The implementation used Automation Anywhere IQ Bot capabilities within Automation Anywhere Document Automation to recognize multiple PO layouts, extract header and line item fields, and surface extracted data into RPA workflows that update SAP. Document recognition models were trained to handle format variability and the Automation Anywhere Document Automation application was the central processing layer for capture, classification, and data extraction.
The North America pilot achieved 100% extraction accuracy and produced a projected annual savings of 4,242 hours, and the approach is being rolled out to other global plants. Rollout sequencing preserves the document models and SAP integration pattern from the pilot while expanding operational coverage across additional sites and maintaining the Intelligent Document Processing pipeline for procurement automation.
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Hitachi Vantara | Professional Services | 6300 | $2.4B | United States | Automation Anywhere | Automation Anywhere Document Automation | Intelligent Document Processing | 2024 | n/a |
In 2024, Hitachi Vantara deployed Automation Anywhere Document Automation as an Intelligent Document Processing solution to extract data from non-standard invoices. The deployment targeted the finance procure-to-pay process at a global scope and reached production in about 10 months.
Implementation work emphasized document ingestion, classification, OCR-driven data capture, structured data extraction and validation workflows that route exceptions for human review. Automation Anywhere Document Automation was configured to support straight-through processing patterns and automated validation rules tailored to non-standard invoice layouts. Phase design focused on rapid time-to-production and minimizing manual data entry in accounts payable.
The solution was integrated into procure-to-pay workflows and accounts payable operations to process approximately 80,000 invoices annually. Operational coverage was global finance and procure-to-pay teams, with processing pipelines organized to separate high confidence STP transactions from exception queues.
Phase 1 of the rollout reported achieving 75% straight-through processing and a reported 100% reduction in errors as noted in the vendor case study. Rollout proceeded in phases to scale automation coverage, with governance centered on finance process owners and exception handling rules to stabilize production.
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Jemena Ltd | Utilities | 1300 | $921M | Australia | Automation Anywhere | Automation Anywhere Document Automation | Intelligent Document Processing | 2024 | n/a |
In 2024, Jemena Ltd deployed Automation Anywhere Document Automation as an Intelligent Document Processing solution to orchestrate invoice and bill processing across its accounting operations. The implementation was hosted on AWS and configured to extract and classify data contained in PDF invoices and bills, providing automated ingestion and structured data outputs. The platform was orchestrated alongside SAP to enable downstream posting and workflow handoffs for accounts payable transactions.
Automation Anywhere Document Automation was configured with core document capture, classification, data extraction, validation and exception-routing capabilities common to Intelligent Document Processing deployments. The solution automated end-to-end invoice processing workflows, including parked invoice resolution, automated matching and exception queues that enabled same-day processing where manual queues previously created multi-day delays. Bots and orchestration logic were used to relieve transactional workload and route exceptions for human review.
Integrations included live orchestration with SAP for financial posting and an AWS-based deployment that positions Jemena to leverage AWS Bedrock for future generative AI use cases, notably extraction from unstructured legal documents. Operational coverage began in accounting with accounts payable invoice processing, and expanded to process council rates and utility bills, supporting a vendor base of about 3,300 suppliers. The implementation processed approximately 170,000 documents in six months during the initial scale period.
The accounting proof-of-concept was led by Jemena’s internal automation team and produced enterprise demand for broader rollout, creating governance patterns around automated process ownership and exception workflows. Reported outcomes include 12,000 hours saved in five months, 99.9% accuracy in documents processed, an 87% improvement in job satisfaction, and a reduction in parked invoice turnaround from eight days to same-day. These operational results strengthened vendor negotiation leverage and freed staff capacity to focus on projects that support sustainable capacity-building and the company’s energy transition objectives.
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Manufacturing | 50000 | $15.8B | United States | Automation Anywhere | Automation Anywhere Document Automation | Intelligent Document Processing | 2018 | n/a |
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