List of AWS Appsync Customers
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Since 2010, our global team of researchers has been studying AWS Appsync customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AWS Appsync for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AWS Appsync for API Management include: ResMed, a United States based Life Sciences organisation with 7970 employees and revenues of $3.20 billion, PGA TOUR, a United States based Non Profit organisation with 5000 employees and revenues of $1.90 billion, Sky Italia, a Italy based Media organisation with 5000 employees and revenues of $1.30 billion and many others.
Contact us if you need a completed and verified list of companies using AWS Appsync, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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PGA TOUR | Non Profit | 5000 | $1.9B | United States | Amazon Web Services (AWS) | AWS Appsync | API Management | 2022 | CapTech Consulting |
In 2022, PGA TOUR implemented AWS AppSync as part of a serverless stack on Amazon Web Services, leveraging API Management to deliver near-real-time scoring and rich data to web and mobile apps for sports fan engagement in the United States. The deployment focused on providing a centralized API surface to support web and mobile client consumption and to accelerate feature delivery cycles.
The implementation used AWS AppSync to expose a GraphQL API surface, employing schema-driven resolvers and real-time subscriptions to push scoring updates and event data. Configuration emphasized a middleware and API layer that orchestrated scoring feeds and client payloads, aligning with API Management practices for access control, rate handling, and schema governance.
The architecture was built on a serverless AWS stack, with AWS AppSync serving as the API gateway for near-real-time data flows to web and mobile applications. CapTech Consulting is documented as the engaged implementation partner responsible for the middleware and API layer, and the project scope targeted sports and fan engagement use cases across PGA TOUR digital properties in the United States.
Operational governance included central schema management and deployment automation to shorten release cycles. The project delivered lower latency and faster development cycles across apps, explicitly reducing time-to-feature-deployment from weeks to minutes, and documented CapTech Consulting as the implementation partner for the middleware/API layer.
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ResMed | Life Sciences | 7970 | $3.2B | United States | Amazon Web Services (AWS) | AWS Appsync | API Management | 2021 | n/a |
In 2021, ResMed implemented AWS AppSync to build the myAir application and a serverless backend for patient engagement. The deployment positioned AWS AppSync as the API Management layer to scale device user support and reduce latency for mobile and web clients.
The implementation used AWS AppSync alongside AWS Lambda and Amazon DynamoDB, composing a serverless stack that centralized GraphQL APIs, resolver logic, and real-time subscription capabilities. AWS AppSync provided the GraphQL API surface with resolver mappings to Lambda functions and DynamoDB as the primary data store, supporting asynchronous device events and user profile operations.
Operational coverage targeted healthcare and patient engagement workflows across the United States and global myAir users, with a focus on device user support and accelerated feature delivery. Integrations were explicitly AppSync, Lambda, and DynamoDB, enabling simplified backend scaling and lower-latency API responses for device telemetry and user interactions.
ResMed reported reductions in operational effort, faster deployments, and improved user satisfaction according to the AWS blog case write-up, outcomes attributed to the AppSync driven serverless architecture. Governance centered on API-centric control of business logic and serverless deployment patterns, centralizing feature rollout through the AWS AppSync API Management layer.
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Sky Italia | Media | 5000 | $1.3B | Italy | Amazon Web Services (AWS) | AWS Appsync | API Management | 2017 | n/a |
In 2017 Sky Italia implemented AWS AppSync as part of an API Management architecture to deliver real-time sports updates across its digital properties on Amazon Web Services. The implementation targeted Sky Italia's media and entertainment digital portfolio in Italy, rebuilding web components to support low latency event-driven feeds during live sports coverage.
AWS AppSync was used to provision GraphQL APIs with subscription-style real-time data delivery, paired with other AWS serverless services to handle event propagation and backend data resolution. Functional modules emphasized real-time data delivery, front-end synchronization, and API orchestration for web components, enabling push updates to browsers and client apps and consolidating API endpoints under a unified API Management approach.
Operational coverage focused on digital product and engineering teams responsible for Sky Italia's online sports experiences, with governance that centralized real-time API endpoints and standardized event handling patterns for new web components. The implementation improved scalability during peak events, accelerated time-to-market for new web components, reduced data propagation time by a factor of 15, and cut operating costs, as documented in the AWS case study describing AWS AppSync usage for real-time delivery.
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