List of BayReviews Customers
Atlanta, 30328, GA,
United States
Since 2010, our global team of researchers has been studying BayReviews customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BayReviews for Product Review Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BayReviews for Product Review Management include: Earths Elements, a United States based Retail organisation with 60 employees and revenues of $10.0 million, LazyOne, a United States based Retail organisation with 50 employees and revenues of $5.0 million, Hometown Mobility, a United States based Retail organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using BayReviews, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BayReviews customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Earths Elements | Retail | 60 | $10M | United States | TargetBay | BayReviews | Product Review Management | 2021 | n/a |
In 2021, Earths Elements implemented BayReviews as a Product Review Management solution for its US e-commerce operations. The retailer deployed BayReviews alongside BayEngage to automate review request flows and centralize user generated content capture across product SKUs.
The implementation emphasized automated review request workflows, capture of UGC including photo and video submissions, and embedding review widgets on product detail pages to surface ratings and visual content at point of decision. Configuration work included moderation and display controls to route approved content into product pages and promotional channels, and integration between BayReviews and BayEngage to align messaging cadence and UGC usage.
Reported outcomes include a 15x ROI from reviews over four years and a 53% increase in order volume during July through December, reflecting measurable uplift in trust and conversions. Operational impact concentrated on e-commerce merchandising, customer marketing, and conversion rate optimization, with governance moving toward centralized review operations and automated request cadence for ongoing UGC lifecycle management.
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Hometown Mobility | Retail | 10 | $2M | United States | TargetBay | BayReviews | Product Review Management | 2024 | n/a |
In 2024 Hometown Mobility implemented BayReviews as its Product Review Management solution to automate review collection and enrich ecommerce marketing content across its United States storefront. The BayReviews deployment focused on on site review capture, star snippet markup for search engines, and embedded customer engagement components to support product pages and promotional flows.
The implementation included automated review solicitation workflows, on site pop ups for review collection, and a Q&A widget to surface customer questions and answers directly on product detail pages. BayReviews was configured to publish SEO rich review content and structured data for star snippets, aligning Product Review Management capabilities with Hometown Mobilitys ecommerce and marketing functions.
Rollout was executed as an integrated ecommerce and marketing initiative in the United States, with governance centered on content moderation and publishing workflows that feed product pages and search engine snippets. The case notes report over 400 reviews collected in a week and a 432% increase in organic traffic within 60 days after using BayReviews, reflecting the operational outcomes tied to the Product Review Management implementation.
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LazyOne | Retail | 50 | $5M | United States | TargetBay | BayReviews | Product Review Management | 2022 | n/a |
In 2022, LazyOne implemented BayReviews as part of TargetBay’s Product Review Management capabilities and consolidated review management alongside BayEngage email and SMS for its BigCommerce storefront in the United States. The deployment began in September 2022 and focused on automating review syndication to Walmart to align marketplace feedback with storefront operations.
The implementation centered on BayReviews’ review capture and syndication workflows, configured to automate the flow of consumer reviews to Walmart and to surface marketplace feedback into the merchant review console. BayEngage was provisioned in tandem to centralize email and SMS outreach, enabling programmatic review solicitations and moderation workflows typical of Product Review Management systems.
Integrations were explicitly with the BigCommerce store and Walmart review channels, creating an operational link between the ecommerce platform and marketplace syndication. Operational coverage was limited to the United States ecommerce and marketplace channels, and business functions impacted included ecommerce merchandising, marketplace operations, and customer engagement through marketing communications.
The TargetBay case report cites a 64% increase in Walmart sales within the first 30 days after the switch, with BayReviews’ Walmart syndication explicitly identified as a driver. Governance changes involved centralizing review collection and automating syndication workflows to accelerate publishing to marketplace listings, aligning review management and marketing outreach processes.
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Buyer Intent: Companies Evaluating BayReviews
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