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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of BI Worldwide Customer Loyalty Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Coca-Cola Southwest Beverages Consumer Packaged Goods 8000 $2.0B United States BI Worldwide BI Worldwide Customer Loyalty Customer Loyalty 2024 n/a
In 2024, Coca-Cola Southwest Beverages deployed BI Worldwide Customer Loyalty as an internal employee engagement solution within the Customer Loyalty category to support HR and internal communications in the United States. The deployment was documented around a BI Worldwide produced campaign called Heroes Kitchen, which targeted employee participation and internal communications. Implementation scope centered on campaign-driven functionality in the BI Worldwide Customer Loyalty application, including a campaign microsite for content hosting, video submission workflows that captured more than 60 employee video entries, and participant communications to support engagement and recognition. These capabilities align with Customer Loyalty functional workflows for campaign management, content submission, and internal loyalty marketing automation. Operational coverage was focused on HR and internal communications teams across Coca-Cola Southwest Beverages in the United States, with the Heroes Kitchen campaign recording approximately 5,000 website views per the awards entry. Governance and rollout were campaign based, indicating centralized content moderation and recognition orchestration within the BI Worldwide Customer Loyalty implementation. Outcomes explicitly reported in the submission include 60 plus video submissions and roughly 5,000 site views, no additional performance, cost, or long term impact metrics were provided.
General Motors Automotive 162000 $187.4B United States BI Worldwide BI Worldwide Customer Loyalty Customer Loyalty 2013 n/a
In 2013, General Motors implemented BI Worldwide Customer Loyalty to support Customer Loyalty business functions focused on employee engagement and internal communications. BI Worldwide served as agency of record producing a year long internal documentary and film series for General Motors in the United States, with films shown at internal meetings and used for employee communications. The implementation centered on content driven engagement capabilities, with inferred use of creative content production and program design workflows consistent with Customer Loyalty initiatives aimed at employees. BI Worldwide Customer Loyalty was used to author, produce, and schedule serialized film assets, indicating configuration of campaign sequencing and release planning to align with corporate meeting calendars. Operational coverage was scoped to internal communications and events in the United States, impacting corporate communications, HR and events teams responsible for employee engagement and internal meetings. The deployment emphasized a centralized content production model managed by the agency of record, with delivery focused on staged internal distribution rather than public marketing channels. Governance reflected a year long production and rollout rhythm, with films delivered for use at recurring internal meetings and as part of ongoing employee communication programs. Module usage is inferred from the production note and aligns with Customer Loyalty practices for experiential engagement and content driven recognition programs, while specific technical integrations or platform architecture were not specified in the source material.
Welcome Break Group Leisure and Hospitality 5000 $644M United Kingdom BI Worldwide BI Worldwide Customer Loyalty Customer Loyalty 2024 n/a
In 2024, Welcome Break Group implemented BI Worldwide Customer Loyalty to deliver a three day incentive travel programme for top performing site managers. The BI Worldwide Customer Loyalty deployment focused on Customer Loyalty capabilities to support HR and employee recognition across Welcome Break Group's UK sites and people managers. The programme used BI Worldwide's incentive travel and employee recognition capabilities within the BI Worldwide Customer Loyalty offering to orchestrate participant selection, travel and event logistics, and on site recognition activities. Configuration emphasized reward and itinerary orchestration, attendance tracking, and engagement communications, consistent with Customer Loyalty and employee engagement workflows. Operationally the initiative was delivered for HR and employee recognition, targeting site management teams after a gruelling peak season, with BI Worldwide executing the three day delivery and Welcome Break HR coordinating participant nominations and programme governance. The engagement explicitly supported HR/employee recognition in the UK and drove engagement following the peak season, aligning the Welcome Break Group BI Worldwide Customer Loyalty implementation with front line people management and reward processes.
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FAQ - APPS RUN THE WORLD BI Worldwide Customer Loyalty Coverage

BI Worldwide Customer Loyalty is a Customer Loyalty solution from BI Worldwide.

Companies worldwide use BI Worldwide Customer Loyalty, from small firms to large enterprises across 21+ industries.

Organizations such as General Motors, Coca-Cola Southwest Beverages and Welcome Break Group are recorded users of BI Worldwide Customer Loyalty for Customer Loyalty.

Companies using BI Worldwide Customer Loyalty are most concentrated in Automotive, Consumer Packaged Goods and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using BI Worldwide Customer Loyalty are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BI Worldwide Customer Loyalty across Americas, EMEA, and APAC.

Companies using BI Worldwide Customer Loyalty range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 33.33%.

Customers of BI Worldwide Customer Loyalty include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BI Worldwide Customer Loyalty customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Loyalty.