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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of BigSun CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
dentsu India Professional Services 2000 $200M India BigSun Technologies BigSun CRM CRM 2019 n/a
In 2019, dentsu India implemented BigSun CRM, classified in the CRM category, to support sales, campaign and customer interaction processes. Bigsun’s About page lists dentsu India as a customer and includes a testimonial praising Bigsun’s Media ERP for improving cross-team communication and productivity in India, and CRM usage is inferred as part of the broader Bigsun suite to extend those collaboration benefits into client-facing workflows. The implementation narrative points to CRM-aligned capabilities such as sales pipeline management, campaign coordination, contact and interaction tracking, and cross-team workflow orchestration configured to align with media planning and sales operations. Governance and detailed rollout sequencing are not specified by the source, however the public testimonial explicitly attributes faster communication and higher productivity to Bigsun’s suite in India, indicating operational impact across account management, media sales and campaign teams, and establishing the relationship dentsu India BigSun CRM CRM supporting sales and campaign customer interaction functions.
Rajdhani Restaurant Leisure and Hospitality 34 $5M India BigSun Technologies BigSun CRM CRM 2020 n/a
In 2020, Rajdhani Restaurant implemented BigSun CRM. BigSun CRM is a CRM deployed within Mirah Hospitality’s engagement with BigSun Technologies to extend customer-facing systems. The deployment focused on campaign management, loyalty management and customer interaction tracking, with modules configured to centralize guest profiles, support segmentation and orchestrate targeted communications. For a hospitality operator of this size the implementation aligns to a consolidated single-entity operational footprint with CRM workflows oriented to marketing and guest services. BigSun Technologies cites Mirah Group among clients that benefited from BigSun’s Media and ERP capabilities to monitor operations and automate processes across brands in India, and the CRM deployment is described in the context of that broader CRM and ERP stack. CRM usage for Rajdhani Restaurant is inferred to manage campaign execution, loyalty program rules and customer interactions to accelerate operational decision making across marketing and guest operations. Governance and process restructuring emphasized centralized customer data management, campaign orchestration and loyalty program controls to align front of house and marketing workflows. The narrative frames Rajdhani Restaurant BigSun CRM as the primary application for customer engagement and loyalty orchestration within the company’s customer-facing operations.
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FAQ - APPS RUN THE WORLD BigSun CRM Coverage

BigSun CRM is a CRM solution from BigSun Technologies.

Companies worldwide use BigSun CRM, from small firms to large enterprises across 21+ industries.

Organizations such as dentsu India and Rajdhani Restaurant are recorded users of BigSun CRM for CRM.

Companies using BigSun CRM are most concentrated in Professional Services and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using BigSun CRM are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BigSun CRM across Americas, EMEA, and APAC.

Companies using BigSun CRM range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of BigSun CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BigSun CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.