List of Bmetric Customers
Copenhagen, 1434,
Denmark
Since 2010, our global team of researchers has been studying Bmetric customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Bmetric for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Bmetric for Call Center include: OVO Energy, a United Kingdom based Utilities organisation with 5287 employees and revenues of $8.50 billion, Horsens Kommune Denmark, a Denmark based Government organisation with 3500 employees and revenues of $1.10 billion, SE Energi & Klima, a Denmark based Professional Services organisation with 1500 employees and revenues of $600.0 million, YouSee, a Denmark based Communications organisation with 1300 employees and revenues of $500.0 million, Lejre Kommune Denmark, a Denmark based Government organisation with 2638 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using Bmetric, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Bmetric customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allente | Media | 300 | $50M | Sweden | Bellmetric | Bmetric | Call Center | 2021 | n/a |
In 2021, Allente implemented Bmetric as a Call Center solution embedded on its public website. Allente, a Sweden based media operator with roughly 300 employees, deployed Bmetric to capture web originated customer contacts and to support customer service and support functions. The deployment emphasized a web embedded contact interface to capture inbound inquiries and initiate agent engagement.
Bmetric was configured to provide functional capabilities typical of the Call Center category, including web contact widget behavior, click to call and callback workflow orchestration, agent routing logic and real time contact analytics for frontline support. Operational ownership sat with customer service and support workflows, with governance focused on routing rules, contact queue management and the web to agent handoff process. The implementation centers on embedding Bmetric on Allente's website to centralize web originated voice and contact routing for customer service.
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Allente | Professional Services | 100 | $10M | Finland | Bellmetric | Bmetric | Call Center | 2021 | n/a |
In 2021, Allente implemented Bmetric on its website as a Call Center application to support customer service interactions. The deployment is website embedded, using Bmetric to instrument customer-facing contact flows and capture inbound voice engagements and web callbacks, with the full Bmetric application accessible to agents via a browser interface.
Configuration focused on Call Center functional capabilities, including inbound call routing, agent queueing and a browser-based agent desktop, web callback and click-to-call workflows, and analytics and call recording modules consistent with call center operations. Operational scope centers on customer support teams and site contact pages, with rollout and governance oriented around integrating Bmetric into existing website contact flows and agent handling procedures.
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Allente Denmark | Media | 30 | $3M | Denmark | Bellmetric | Bmetric | Call Center | 2022 | n/a |
In 2022, Allente Denmark implemented Bmetric on their website to provide Call Center capabilities tied to web-based customer contact. The deployment is website-embedded, using Bmetric to capture inbound web contact and click-to-call interactions and to route those interactions into the company workflow for customer service and sales inquiries.
Bmetric was configured to deliver core Call Center capabilities appropriate for a small media firm, including web call tracking, contact capture, and analytics dashboards to surface contact sources and customer engagement trends. Operational coverage focused on Allente Denmark's Denmark-based customer service workflow and site-level interaction handling, with governance centered on web-to-agent workflows and data capture policies, clarifying the Allente Denmark Bmetric Call Center relationship for customer service and web engagement instrumentation.
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Media | 100 | $10M | Norway | Bellmetric | Bmetric | Call Center | 2021 | n/a |
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Insurance | 10 | $130M | Denmark | Bellmetric | Bmetric | Call Center | 2014 | n/a |
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Healthcare | 10 | $1M | Sweden | Bellmetric | Bmetric | Call Center | 2016 | n/a |
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Insurance | 5 | $1M | Denmark | Bellmetric | Bmetric | Call Center | 2017 | n/a |
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Professional Services | 21 | $4M | Denmark | Bellmetric | Bmetric | Call Center | 2015 | n/a |
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Media | 200 | $30M | Denmark | Bellmetric | Bmetric | Call Center | 2016 | n/a |
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Professional Services | 2 | $101M | Netherlands | Bellmetric | Bmetric | Call Center | 2017 | n/a |
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Buyer Intent: Companies Evaluating Bmetric
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