List of Brightfin Customers
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Since 2010, our global team of researchers has been studying Brightfin customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Brightfin for EMM / MDM / MAM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Brightfin for EMM / MDM / MAM include: Siemens, a Germany based Manufacturing organisation with 312000 employees and revenues of $84.55 billion, U.S. Department of State, a United States based Government organisation with 75359 employees and revenues of $53.07 billion, Volkswagen, a United States based Automotive organisation with 8000 employees and revenues of $2.70 billion and many others.
Contact us if you need a completed and verified list of companies using Brightfin, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Brightfin customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Siemens | Manufacturing | 312000 | $84.5B | Germany | Brightfin | Brightfin | EMM / MDM / MAM | 2019 | n/a |
In 2019 Siemens implemented Brightfin natively on ServiceNow to consolidate over 15 legacy IT tools into a single ITSM and TEM platform, part of a global IT transformation led from its Germany headquarters. The Brightfin deployment targeted improved mobile transparency and enhanced employee self service through a myIT capability, consolidating telecom and mobility operations onto one operational platform.
Brightfin was configured to address mobile asset management and device lifecycle visibility consistent with an EMM / MDM / MAM use case, with inferred module usage for mobile asset, enterprise mobility management and telecom expense management to support device provisioning, inventory reconciliation and expense reconciliation workflows. The implementation emphasized configuration of asset discovery, lifecycle tracking and self service catalog items for end user device requests and incident handling.
The solution was deployed as a ServiceNow native application, integrating Brightfin functionality into ServiceNow ITSM and TEM processes to centralize ticketing, order orchestration and cost tracking for mobile services. Operational coverage extended across Siemens global IT and telecom teams, aligning mobility operations, IT service management and employee support functions under the Brightfin on ServiceNow implementation.
Governance was restructured to centralize mobile service workflows and myIT self service in a single platform, enabling Siemens to reduce tool fragmentation and standardize device lifecycle policies. The case study describes improved mobile transparency, enhanced employee self service and reduced operating costs, with the implementation delivering rapid ROI as reported by Siemens.
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U.S. Department of State | Government | 75359 | $53.1B | United States | Brightfin | Brightfin | EMM / MDM / MAM | 2019 | n/a |
In 2019, the U.S. Department of State implemented Brightfin as an EMM / MDM / MAM solution to provide TEM and mobile device lifecycle visibility supporting invoice processing and asset tracking in its U.S. operations. Brightfin was deployed to instrument device inventory and billing reconciliation workflows while providing unified lifecycle management data for mobile endpoints. Brightfin is used to consolidate device level telemetry and billing artifacts to support finance and IT asset management workflows.
The implementation emphasized modules for TEM and UEM integration, device inventory normalization, billing reconciliation, and lifecycle management automation, reflecting Brightfin product capabilities. Integrations focused on feeding device inventory and invoice data into centralized reconciliation workflows across finance and IT, with operational coverage targeted to the Department's U.S. operations and mobile estate. Governance changes included centralized inventory ownership and reconciled billing approval flows between procurement, finance, and IT asset teams. The deployment was intended to improve invoice processing accuracy and asset tracking visibility as indicated by Brightfin customer placement.
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Volkswagen | Automotive | 8000 | $2.7B | United States | Brightfin | Brightfin | EMM / MDM / MAM | 2020 | n/a |
Volkswagen implemented Brightfin in 2020 to move from manual spreadsheets to automated IT Financial Management workflows and cloud expense allocations. Brightfin is used in the EMM / MDM / MAM category to centralize visibility of cloud and mobility costs and to standardize chargeback processes across the organization.
Deployment relied on Brightfin's cloud-based ITFM and cloud expense management capabilities, configured to ingest device inventory and telecom spend feeds, with inferred integration of UEM and TEM data to provide device level visibility. Implemented modules included cloud expense management and allocation engines, configured to automate allocations and apply chargeback logic to mobility and cloud line items, supporting operational finance and mobility management workflows.
The implementation covered Volkswagen operations in the United States and impacted IT finance, procurement, and mobility management functions by establishing consistent allocation rules and automated chargeback flows. Governance workstreams reorganized cost allocation policies and ingestion workflows for continuous UEM and TEM data feeds, producing the stated outcomes of improved transparency into cloud and mobility costs and the enablement of automated chargebacks.
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