List of Brightree Document Management Customers
San Diego, 92123, CA,
United States
Since 2010, our global team of researchers has been studying Brightree Document Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Brightree Document Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Brightree Document Management for Document Management include: Performance Home Medical, a United States based Healthcare organisation with 170 employees and revenues of $65.0 million, MedCare Equipment, a United States based Healthcare organisation with 150 employees and revenues of $20.0 million, Nunn'S Home Medical Equipment United States, a United States based Healthcare organisation with 12 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Brightree Document Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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MedCare Equipment | Healthcare | 150 | $20M | United States | ResMed | Brightree Document Management | Document Management | 2012 | n/a |
In 2012, MedCare Equipment deployed Brightree Document Management as part of its Brightree platform implementation to support operations and revenue cycle work in Western Pennsylvania, using Brightree Document Management to centralize patient and billing documentation. MedCare Equipment has worked with Brightree since 2012 and leverages Brightree document management and patient collections tools across its operational footprint.
The implementation focused on core Document Management capabilities including electronic capture and indexing of patient documents, centralized storage and retrieval, and workflow-driven routing to billing and collections teams. Brightree Document Management was configured alongside Brightree inventory, mobile delivery, and billing and collections modules to align documentation with order fulfillment and patient invoicing workflows, supporting standard functional processes for claims support and payment posting.
Operational integrations were implemented between document management, inventory, mobile delivery, and billing and collections within the Brightree platform, enabling document access across operations, field delivery teams, and revenue cycle staff. The deployment covered operations and revenue cycle functions in Western Pennsylvania, with document management serving as the central repository for patient records used by mobile delivery, inventory control, and collections workflows.
Governance emphasized centralized document workflows and coordinated handoffs between operations and billing to reduce documentation gaps that impede collections. MedCare reports using Brightree document management and patient collections tools to improve revenue cycle performance and reduce days sales outstanding while increasing collections and operational efficiency.
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Nunn'S Home Medical Equipment United States | Healthcare | 12 | $3M | United States | ResMed | Brightree Document Management | Document Management | 2023 | n/a |
In 2023, Nunn's Home Medical Equipment implemented Brightree Document Management as part of a Brightree resupply SNAP deployment to digitize rePAP outreach and reporting. The deployment targeted resupply workflows and patient outreach, and the published Brightree case study documents resupply and form automation on the Brightree platform, noting more than 200 new rePAP setups in the first year and a sustained 80 to 100 new monthly setups thereafter. Brightree Document Management, aligned to the Document Management category, was used alongside resupply SNAP to centralize patient forms, automate MyForms capture, and generate standardized reporting for rePAP program enrollment and follow up.
The implementation was provisioned on the Brightree platform and configured to automate outreach campaigns, route completed documentation into a central document repository, and support clinical and operational workflows for Nunn's New York operations. Governance shifted toward structured form workflows and centralized reporting to support ongoing resupply outreach, with configuration focused on document capture, case-level form association, and automated status reporting for rePAP setups. The narrative centers on Brightree Document Management and resupply SNAP enabling operationalized rePAP enrollment and form automation within the Document Management application context.
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Performance Home Medical | Healthcare | 170 | $65M | United States | ResMed | Brightree Document Management | Document Management | 2025 | n/a |
In 2025, Performance Home Medical deployed Brightree Document Management in the Document Management category as part of a Brightree platform deployment that included Brightree’s resupply SNAP. Performance Home Medical in Washington state implemented resupply SNAP in early 2025 to automate patient outreach and workflows, a deployment described in Brightree's case study. Operational scope focused on resupply and rePAP program workflows, spanning patient outreach and order-processing functions within the provider's operations.
Brightree Document Management and MyForms modules were configured to support electronic document capture, structured forms, and automated resupply communications, reflecting common Document Management capabilities within Brightree platform deployments. Configuration centered on automating patient outreach sequences and embedding document-driven tasks into order-processing workflows, enabling staff to handle resupply communications and related documentation more consistently. The deployment increased rePAP engagement to roughly 15–20% of monthly setups and improved order-processing efficiency, outcomes reported in the Brightree account of the resupply SNAP rollout.
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