List of Brilliant Employee Customers
Stockholm, 115 23,
Sweden
Since 2010, our global team of researchers has been studying Brilliant Employee customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Brilliant Employee for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Brilliant Employee for Employee Experience include: Nynas, a Sweden based Oil, Gas and Chemicals organisation with 687 employees and revenues of $566.0 million, Lararforsakringar Sweden, a Sweden based Insurance organisation with 28 employees and revenues of $11.0 million, Unionen, a Sweden based Non Profit organisation with 20 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Brilliant Employee, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Brilliant Employee customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Lararforsakringar Sweden | Insurance | 28 | $11M | Sweden | Brilliant Future | Brilliant Employee | Employee Experience | 2012 | n/a |
In 2012, Lararforsakringar Sweden began a partnership with Brilliant Future to deploy Brilliant Employee in the Employee Experience category. The engagement remains operational and is structured to combine continuous employee engagement measurement with real time customer feedback for customer service in Sweden.
Brilliant Employee is used for ongoing medarbetarundersökningar and employee engagement surveys, while the vendor modules Brilliant Customer and Brilliant Loyalty System capture customer feedback and loyalty signals. Functional capabilities described include continuous survey delivery, real time feedback capture, and linking employee survey responses to customer outcome signals to drive action tracking and improvement workflows.
The deployment covers HR-led employee engagement programs and customer service feedback loops within Sweden, aligning HR and customer service business functions through shared insight. Governance is organized around recurring survey cadence, feedback escalation into operational actions, and a sustained vendor relationship with Brilliant Future that began in 2012 and continues to support both employee and customer measurement.
Reported outcomes from the vendor case include high employee engagement and improved customer insight, driven by the integrated use of Brilliant Employee together with Brilliant Customer and Brilliant Loyalty System. The implementation emphasizes continuous listening, operationalizing medarbetarundersökningar into customer-facing actions rather than point in time assessment.
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Nynas | Oil, Gas and Chemicals | 687 | $566M | Sweden | Brilliant Future | Brilliant Employee | Employee Experience | 2004 | n/a |
In 2004, Nynas began using Brilliant Employee to support Employee Experience in Sweden, establishing a long term program for employee engagement and leadership development. Nynas has maintained continuous use of Brilliant Employee since 2004, with the application positioned as an HR tool for medarbetarengagemang and structured leadership workshops that support people management practices.
The implementation centers on employee engagement surveys and facilitated workshop capabilities within Brilliant Employee, inferred from customer testimony referencing medarbetarengagemang and workshops. Configuration appears to include action planning and tracking workflows, manager-facing follow-up functionality, and dashboards to surface engagement results to HR and leadership, reflecting standard Employee Experience capabilities such as pulse surveying, action plans, and manager task tracking.
Operational coverage is focused on HR and leadership development activities in Sweden, with managers actively using Brilliant Employee for follow-up and tracking of actions tied to survey results. Governance is driven by HR-led cadence of surveys and workshops, with managers responsible for executing and recording follow-up actions in the platform, supporting ongoing engagement and leadership development processes.
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Unionen | Non Profit | 20 | $2M | Sweden | Brilliant Future | Brilliant Employee | Employee Experience | 2017 | n/a |
In 2017 Unionen's Rådgivning implemented Brilliant Employee to measure member and employee experience in Sweden, and the deployment went live the same year. Brilliant Employee was adopted as an Employee Experience application to centralize feedback collection and close a prior gap in insight into member perceptions for the union's HR and member services functions.
The implementation concentrated on member and employee surveys, recurring survey campaign configuration, and dashboarded benchmarking capabilities that surfaced comparative data for service teams. Operational coverage was the Unionens Rådgivning unit within Unionen, with workflows oriented toward HR and member services for ongoing experience measurement and reporting. Governance changes accompanied the rollout to provide structured review processes and broader access to benchmarking data, and Unionen reports improved governance and access to benchmarking as outcomes of the Brilliant Employee implementation.
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