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● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

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● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

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● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

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List of BusinessChat Platform Customers

BusinessChat
Location
Dubai silicon oasis,
Dubai, 11732,
United Arab Emirates
Website
https://www.businesschat.io/
Phone
966 598902277
Artw industry
Professional Services
Employee
75
Revenue
$7M

Since 2010, our global team of researchers has been studying BusinessChat Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased BusinessChat Platform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using BusinessChat Platform for Chatbots and Conversational AI include: Paris Gallery, a United Arab Emirates based Retail organisation with 525 employees and revenues of $163.0 million, Asrar Co Saudi Arabia, a Saudi Arabia based Retail organisation with 25 employees and revenues of $5.0 million, Posters, a United Arab Emirates based Retail organisation with 35 employees and revenues of $4.0 million, Shaya Fawzan Alshaya Watch Stores, a Saudi Arabia based Distribution organisation with 10 employees and revenues of $1.0 million and many others.

Contact us if you need a completed and verified list of companies using BusinessChat Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The BusinessChat Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Asrar Co Saudi Arabia Retail 25 $5M Saudi Arabia BusinessChat BusinessChat Platform Chatbots and Conversational AI 2026 n/a
In 2026, Asrar Co Saudi Arabia deployed BusinessChat Platform on its website to add conversational capabilities to its e-commerce front end. Asrar Co Saudi Arabia uses BusinessChat Platform, a Chatbots and Conversational AI application, to support customer support and online sales functions. The deployment follows a web embedded widget architecture with a vendor hosted backend, a lightweight pattern appropriate to a retail organization with 25 employees and centralized website operations. Configuration focused on core modules associated with Chatbots and Conversational AI implementations, including an intent driven conversational agent, self service FAQ flows, lead capture and session transfer to human agents, and a management console for dialogue editing and monitoring. Governance and operational rollout were scoped to a small cross functional team in customer support and e-commerce, responsible for content management, phased publishing to the website, and ongoing conversation tuning via the BusinessChat Platform dashboard. The implementation centers on orchestrating web session interactions and front line customer touchpoints rather than deep enterprise system integrations.
Paris Gallery Retail 525 $163M United Arab Emirates BusinessChat BusinessChat Platform Chatbots and Conversational AI 2022 n/a
In 2022, Paris Gallery implemented BusinessChat Platform to enable WhatsApp marketing across its UAE and GCC retail operations. Paris Gallery adopted BusinessChat Platform as a Chatbots and Conversational AI solution to support luxury retail ecommerce and customer engagement. The implementation centered on WhatsApp marketing and conversational chatbot capabilities within the BusinessChat Platform. Functional configuration included WhatsApp marketing workflows and chatbots for automated conversational flows handling promotional outreach, customer inquiries, and product discovery, leveraging campaign orchestration and messaging automation typical of Chatbots and Conversational AI deployments. Operational scope covered Paris Gallery marketing and customer engagement teams across the UAE and wider GCC, with channel level deployment focused on WhatsApp as the primary conversational channel. BusinessChat customer listings and CB Insights documentation indicate the BusinessChat Platform was used to drive luxury retail ecommerce and customer engagement, with ongoing operational ownership remaining with Paris Gallery marketing teams and contact center channels.
Posters Retail 35 $4M United Arab Emirates BusinessChat BusinessChat Platform Chatbots and Conversational AI 2024 n/a
In 2024, Posters Abu Dhabi deployed the BusinessChat Platform to operationalize WhatsApp-based e-commerce marketing, abandoned-cart recovery and a multi-agent inbox for customer service across the United Arab Emirates. Posters is a retail merchant with 35 employees and the BusinessChat Platform implementation focused on the Chatbots and Conversational AI category to centralize messaging and cart-driven commerce workflows. Implementation included Chatbots and Conversational AI functional modules such as messaging automation, cart recovery workflows, inbox routing for multiple agents and attribution analytics, with integration to Shopify for order and cart event sync as documented in a Shopify review. The configuration targeted marketing, e-commerce and customer service workflows by routing WhatsApp conversations into a shared agent inbox and surfacing message-level sales attribution. A vendor testimonial and the Shopify review credit the BusinessChat Platform deployment with clearer sales attribution to WhatsApp messages and improved customer engagement.
Distribution 10 $1M Saudi Arabia BusinessChat BusinessChat Platform Chatbots and Conversational AI 2023 n/a
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Buyer Intent: Companies Evaluating BusinessChat Platform

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating BusinessChat Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities.

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FAQ - APPS RUN THE WORLD BusinessChat Platform Coverage

BusinessChat Platform is a Chatbots and Conversational AI solution from BusinessChat.

Companies worldwide use BusinessChat Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Paris Gallery, Asrar Co Saudi Arabia, Posters and Shaya Fawzan Alshaya Watch Stores are recorded users of BusinessChat Platform for Chatbots and Conversational AI.

Companies using BusinessChat Platform are most concentrated in Retail and Distribution, with adoption spanning over 21 industries.

Companies using BusinessChat Platform are most concentrated in United Arab Emirates and Saudi Arabia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BusinessChat Platform across Americas, EMEA, and APAC.

Companies using BusinessChat Platform range from small businesses with 0-100 employees - 75%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of BusinessChat Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BusinessChat Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.