List of Calldrip Call Tracking Customers
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Since 2010, our global team of researchers has been studying Calldrip Call Tracking customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Calldrip Call Tracking for Call Tracking and Recording from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Calldrip Call Tracking for Call Tracking and Recording include: Hyundai Motors America, a United States based Automotive organisation with 2000 employees and revenues of $30.00 billion, Renault UK, a United Kingdom based Automotive organisation with 157 employees and revenues of $3.16 billion, Dominion Dealer Solutions, a United States based Professional Services organisation with 350 employees and revenues of $90.0 million, DCDW (Digital Car Dealer Workshop), a Netherlands based Professional Services organisation with 20 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Calldrip Call Tracking, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Calldrip Call Tracking customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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DCDW (Digital Car Dealer Workshop) | Professional Services | 20 | $3M | Netherlands | Calldrip | Calldrip Call Tracking | Call Tracking and Recording | 2019 | n/a |
In 2019 DCDW implemented Calldrip Call Tracking as a Call Tracking and Recording application, executing a reseller-led program that positioned the product across the Netherlands, Belgium and Germany. DCDW acts as Calldrip's EU reseller and partner, promoting Calldrip Call Tracking to automotive dealers and autobedrijven and provisioning the solution regionally for sales and lead response workflows.
The implementation emphasized core Call Tracking and Recording capabilities including inbound call tracking, automated routing for rapid lead-response, and scorecards for call performance monitoring and agent evaluation. The deployment was organized as a regional reseller rollout, with DCDW managing configuration and dealer onboarding for a focused set of automotive sales use cases. Operational scope covered dealer networks across Benelux and Germany, with an importeur rollout spanning approximately 80 dealers and broader reseller claims that more than 500 dealers use Calldrip. The importeur rollout reported a cited conversion uplift of about 40 percent, indicating measurable adoption outcomes for Calldrip Call Tracking within dealer operations.
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Dominion Dealer Solutions | Professional Services | 350 | $90M | United States | Calldrip | Calldrip Call Tracking | Call Tracking and Recording | 2017 | n/a |
In 2017, Dominion Dealer Solutions integrated Calldrip Call Tracking into its Web Control CRM. The Calldrip Call Tracking deployment is categorized as Call Tracking and Recording and was announced as a CRM and lead-management partnership in June 2017.
The implementation embedded near-instant telephony and real-time lead syncing directly into Web Control CRM, enabling incoming web and phone leads to be captured and routed as CRM records. Call recordings and call tracking metadata were configured to be persisted back to the CRM alongside lead records, supporting auditable voice trails and standard lead follow-up workflows.
Operational coverage targeted dealers across the United States, with the integration focused on dealer lead response, BDC and sales workflows. Governance and process changes emphasized CRM-centric lead management, with automated lead-syncing and recording retention tied into dealer CRM processes, and the stated outcome was improved rapid lead response and tracking.
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Hyundai Motors America | Automotive | 2000 | $30.0B | United States | Calldrip | Calldrip Call Tracking | Call Tracking and Recording | 2018 | n/a |
In 2018, Hyundai Motors America deployed Calldrip Call Tracking as the telephony engine for its Shopper Contact program. Hyundai Motors America implemented Calldrip Call Tracking, classified as Call Tracking and Recording, to support CRM and lead-management driven sales processes for dealer follow up. Calldrip Call Tracking is used to connect dealer staff to online shoppers within seconds, serving lead handoff workflows under the Trilogy Shopper Contact portal. The deployment centers on rapid response routing to participating dealers, enabling real time lead handoff and phone session initiation.
Calldrip Call Tracking provided core capabilities for call tracking, routing and call recordings, with recordings used for verification and coaching. Integrations were implemented with the Trilogy Shopper Contact portal to orchestrate call initiation and dealer assignment, with Calldrip handling telephony sessions while the portal managed lead records. Operational coverage targeted dealers enrolled in the Shopper Contact program across Hyundai Motors America, and the configuration emphasized low latency lead connection and session capture. Dealers on the program reported an average ~2 percentage point increase in close rates.
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Automotive | 157 | $3.2B | United Kingdom | Calldrip | Calldrip Call Tracking | Call Tracking and Recording | 2018 | n/a |
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