List of Callstream Vault Customers
Berkshire, RG1 2LU,
United Kingdom
Since 2010, our global team of researchers has been studying Callstream Vault customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Callstream Vault for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Callstream Vault for Payment Processing include: One Call Insurance, a United Kingdom based Insurance organisation with 389 employees and revenues of $67.0 million, Holiday Gems United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 75 employees and revenues of $30.0 million and many others.
Contact us if you need a completed and verified list of companies using Callstream Vault, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Callstream Vault customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Holiday Gems United Kingdom | Leisure and Hospitality | 75 | $30M | United Kingdom | Callstream | Callstream Vault | Payment Processing | 2016 | n/a |
Holiday Gems United Kingdom implemented Callstream Vault in 2016 as a PCI-compliant telephone payment solution in the Payment Processing category to secure travel payment processing in the UK market. The deployment centralized telephone payment handling to remove cardholder data from contact centre systems and to keep the contact centre out of PCI scope, using Callstream Vault as the application for secure payment capture and hosted collection.
Operational coverage targeted the contact centre and payments function within Holiday Gems United Kingdom's travel operations, impacting customer service and payments teams and aligning payment handling with cardholder data protection policies. Governance was adjusted to route all card entry outside agent desktops, and Callstream Vault's payment handling capabilities were used to protect cardholder data and to improve payment security and customer confidence.
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One Call Insurance | Insurance | 389 | $67M | United Kingdom | Callstream | Callstream Vault | Payment Processing | 2014 | n/a |
In 2014 One Call Insurance implemented Callstream Vault to take PCI-compliant telephone payments. The deployment focused on Payment Processing for the contact centre, centralising payment capture and handling workflows and embedding Callstream Vault into day to day payment operations. The implementation included telephone payment capture capability, reporting modules and operational insight tools, and was integrated with the company CRM and multiple payment gateways to route and process card transactions.
Callstream Vault delivered PCI Level 1 compliance for One Call Insurance and was used to reduce fraud risk and streamline payment handling within the contact centre environment. Integrations with the CRM and multiple payment gateways were core to the architecture, enabling secure tokenisation at the point of call and consolidated payment event visibility for payment processing and contact centre operations. The rollout targeted contact centre payment processing workflows, governance for PCI controls, and operational reporting to support fraud mitigation and ongoing payment handling oversight.
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Buyer Intent: Companies Evaluating Callstream Vault
- Kettlewell Colours United Kingdom, a United Kingdom based Retail organization with 45 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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