List of CCC Parts Customers
Chicago, 60607, IL,
United States
Since 2010, our global team of researchers has been studying CCC Parts customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CCC Parts for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CCC Parts for Order Management include: Toyota, a Japan based Automotive organisation with 383853 employees and revenues of $323.16 billion, BMW of North America, a United States based Automotive organisation with 120000 employees and revenues of $29.49 billion, Service King Collision Repair, a United States based Automotive organisation with 6000 employees and revenues of $1.50 billion, Fix Auto USA, a United States based Automotive organisation with 350 employees and revenues of $50.0 million and many others.
Contact us if you need a completed and verified list of companies using CCC Parts, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CCC Parts customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BMW of North America | Automotive | 120000 | $29.5B | United States | CCC Intelligent Solutions | CCC Parts | Order Management | 2025 | n/a |
In 2025, BMW of North America implemented CCC Parts, an Order Management application from CCC Intelligent Solutions, to expand OEM parts access and enhance the post-collision customer experience in the U.S. The implementation is positioned inside BMW’s customer-facing digital experience and targets BMW Certified Collision Repair Centers and consumer-facing locator workflows.
The deployment configures CCC Parts together with CCC OEM Net Refer and CCC Engage to enable direct consumer actions, including request photo estimates and appointment booking through BMW’s Certified Shop Locator, and it leverages CCC’s AI-powered Repair Cost Predictor to produce an initial repair cost range from driver-submitted photos. Functional capabilities implemented include parts order orchestration, promotional parts catalog expansion through CCC Promote, photo estimate intake, appointment scheduling, and early damage cost prediction.
Integrations are explicitly tied to BMW’s Certified Shop Locator and to participating dealers that surface inventory and pricing via CCC Parts, enabling more than 30,500 repair facilities in the network to access competitively priced original BMW components. BMW Certified Collision Repair Centers with CCC Engage and OEM Net Refer can accept inbound consumer requests and route jobs into shop workflows, preserving dealer inventory and pricing visibility in the parts ordering flow.
Governance and program management were centralized by BMW designating CCC Parts as the platform for managing dealer rebate programs, a move intended to streamline incentives and maintain consistency across the dealer network. Shops must opt in to enable the CCC-powered estimation and booking features, aligning shop workflow participation with dealer rebate and promotional eligibility.
Explicit outcomes stated in the implementation include a threefold increase in the number of eligible promotionally priced BMW parts in 2025 and broader access to original BMW parts for repairers, simpler consumer connections to certified repair centers, and earlier visibility into potential repair costs, while the program is described as increasing visibility into shop performance.
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Fix Auto USA | Automotive | 350 | $50M | United States | CCC Intelligent Solutions | CCC Parts | Order Management | 2018 | n/a |
In 2018, Fix Auto USA expanded its use of the CCC ONE platform to include CCC Parts, deploying the CCC Parts application within its Order Management environment to give its network of body shops in the United States direct access to supplier inventory, pricing, and ETA information. The expansion focused on embedding CCC Parts into the estimate writing workflow so technicians and estimators could view live supplier availability and supplier pricing while preparing estimates, aligning parts procurement with estimate creation.
Functionally, CCC Parts was used for parts lookup, supplier inventory visibility, ETA tracking, and price retrieval during estimate authoring, streamlining parts management and order processes across the Fix Auto network. The implementation aligned order management and parts procurement activities with estimating operations, reducing manual parts research and centralizing order initiation inside CCC ONE and CCC Parts.
Governance and rollout were executed across Fix Auto USA body shops in the United States, with the vendor announcement in 2018 stating the objective of improving workflow and invoice reconciliation across the network. The configuration emphasized operational coverage for parts procurement, estimating, and invoice reconciliation workflows, enabling consistent supplier data usage during estimate-to-order and invoice matching processes.
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Service King Collision Repair | Automotive | 6000 | $1.5B | United States | CCC Intelligent Solutions | CCC Parts | Order Management | 2019 | n/a |
In 2019 Service King Collision Repair began implementing CCC Parts within the CCC ONE repair management platform, establishing CCC Parts as its Order Management application for parts procurement. Service King named CCC Intelligent Solutions its parts eCommerce provider in 2020 following a successful pilot, and the rollout targeted electronic parts ordering and supplier selection across its United States repair network.
CCC Parts was used to enable electronic parts ordering and supplier selection, centralizing order management and parts procurement workflows inside CCC ONE. The implementation focused on vendor selection, order transmission, and the order reconciliation touchpoints within the repair-to-parts workflow, aligning parts ordering with repair intake and shop operations.
Operational coverage explicitly included Service King locations across the United States, and module adoption moved from pilot to networkwide provisioning after the 2020 announcement. Governance and process changes emphasized standardized supplier selection and consolidated eCommerce ordering as the primary method for parts procurement across repair sites.
Outcomes stated in the vendor release included more accurate orders, fewer parts returns, and reduced time reconciling invoices, reflecting improvements in order management and parts procurement efficiency under CCC Parts.
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Automotive | 383853 | $323.2B | Japan | CCC Intelligent Solutions | CCC Parts | Order Management | 2023 | n/a |
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