List of Cegid Retail CRM Customers
Lyon, 69279,
France
Since 2010, our global team of researchers has been studying Cegid Retail CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cegid Retail CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cegid Retail CRM for CRM include: Lacoste France, a France based Retail organisation with 225 employees and revenues of $280.0 million, Tape a l’Oeil, a France based Retail organisation with 900 employees and revenues of $275.0 million, L'Occitane France, a France based Retail organisation with 524 employees and revenues of $194.0 million, Gant United Kingdom, a United Kingdom based Retail organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Cegid Retail CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cegid Retail CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Gant United Kingdom | Retail | 150 | $20M | United Kingdom | Cegid | Cegid Retail CRM | CRM | 2017 | n/a |
In 2017, Gant United Kingdom implemented Cegid Retail CRM to accelerate its omnichannel customer engagement and in-store clienteling efforts. The initiative centered on the CRM category and targeted retail operations across the United Kingdom and broader Europe.
The deployment leveraged Cegid Retail’s unified commerce and CRM clienteling capabilities, including loyalty membership management, in-store clienteling workflows, and real-time customer profile access for sales staff. Configuration emphasized centralized customer records and role-based access for store associates to surface customer history and loyalty status at point of service.
The implementation delivered real-time stock and customer visibility for sales staff to support omnichannel selling and stock-aware clienteling, linking storefront interactions with customer data streams. Operational coverage encompassed store sales teams in the UK and selected European markets, impacting retail operations and customer retention functions.
Governance and rollout focused on CRM and in-store clienteling processes, standardizing how store associates accessed customer and inventory information to drive consistent service workflows. Cegid reports CRM membership growth of approximately 150 percent since 2017, with about 60 percent of UK transactions coming from loyalty members.
|
 |
L'Occitane France | Retail | 524 | $194M | France | Cegid | Cegid Retail CRM | CRM | 2010 | n/a |
In 2010, L'Occitane France deployed Cegid Retail CRM to manage operations across more than 1,000 stores worldwide. The Cegid Retail CRM implementation targeted the CRM category, providing centralized clienteling and loyalty management across APAC, EMEA and the Americas.
The deployment implemented Cegid's CRM clienteling and loyalty engine to run complex region specific loyalty programs in real time and to support omnichannel services and in store mobility for sales advisors. Functional capabilities configured included unified customer profiles, segmented loyalty rules, promotion orchestration and mobile access to customer data to enable personalized promotions and in store interactions.
Operational scope emphasized global store process standardization across retail workflows and frontline clienteling, with rollouts staged across APAC, EMEA and the Americas to align regional loyalty configurations. Governance focused on regional program configuration and real time execution controls, and the initiative improved loyalty management, personalized promotions and standardized store processes as reported.
|
 |
Lacoste France | Retail | 225 | $280M | France | Cegid | Cegid Retail CRM | CRM | 2010 | n/a |
In 2010, Lacoste France implemented Cegid Retail CRM to unify retail management across its European and US stores. The deployment targeted the CRM category and centralized customer loyalty programs and promotions to enable near real time control and improved omnichannel stock visibility across regions.
The Cegid Retail CRM implementation emphasized CRM clienteling capabilities and omnichannel inventory visibility, configuring functional modules for customer profiles, loyalty program management, promotion orchestration and store replenishment workflows. Configurations included clienteling workflows for store associates, centralized promotion calendars and consolidated stock visibility to inform replenishment decisions.
Operational coverage spanned Lacoste retail locations across Europe and the United States, aligning retail operations, merchandising and store teams under a centralized CRM-driven model for loyalty execution and promotional control. The deployment created a single operational view for customer engagement and promotion status across channels, supporting in-store clienteling and cross-channel stock checks.
Governance and process changes focused on centralizing promotional approvals and loyalty program execution, standardizing replenishment and campaign rollout processes to support real time updates. The implementation supported improving replenishment, promotional control and loyalty program execution as described in the project notes.
|
 |
|
Retail | 900 | $275M | France | Cegid | Cegid Retail CRM | CRM | 2005 | n/a |
|
Buyer Intent: Companies Evaluating Cegid Retail CRM
- Hr Plus Hong Kong, a Hong Kong based Professional Services organization with 25 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||