List of Chargent Payments for Salesforce Customers
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Since 2010, our global team of researchers has been studying Chargent Payments for Salesforce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chargent Payments for Salesforce for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chargent Payments for Salesforce for Payment Processing include: The Gap, a United States based Retail organisation with 82000 employees and revenues of $15.10 billion, Ideal Image, a United States based Professional Services organisation with 2500 employees and revenues of $600.0 million, Boston Athletic Association, a United States based Non Profit organisation with 40 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Chargent Payments for Salesforce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Boston Athletic Association | Non Profit | 40 | $5M | United States | AppFrontier | Chargent Payments for Salesforce | Payment Processing | 2021 | Attain |
In 2021 the Boston Athletic Association implemented Chargent Payments for Salesforce as a Payment Processing solution for participant registration payments. The deployment was a nonprofit CRM and registration project in the United States implemented with Attain as the systems integrator, focused on modernizing how participant charges are authorized and captured.
Chargent Payments for Salesforce was configured to authorize cards at registration and to support a verified bulk capture process, with operators performing verification prior to executing batch captures of 2,000 to 4,000 charges. Configuration emphasized authorization hold workflows, batch capture orchestration, and handling of international payment methods to accommodate global participants in the Boston Marathon program.
Technically the implementation embedded Chargent into Salesforce registration flows, aligning payment transaction objects with CRM records and registration workflows to centralize settlement and reconciliation. Operational coverage included registration teams and finance workflows, with governance enforced through a verification gate before bulk capture and an Attain led rollout managing configuration, testing, and go live, which resulted in improved bulk charge workflows and international payment handling.
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Ideal Image | Professional Services | 2500 | $600M | United States | AppFrontier | Chargent Payments for Salesforce | Payment Processing | 2021 | n/a |
In 2021, Ideal Image implemented Chargent Payments for Salesforce as a Payment Processing solution integrated directly into its Salesforce CPQ and Service Cloud environment. The rollout covered corporate and franchise centers across the United States and Canada, aligning payments with CRM and CPQ workflows to centralize customer billing and collections.
The implementation configured Chargent Payments for Salesforce to support recurring billing and automated payment requests, embedding payment orchestration into quote to cash and service case workflows. Configuration work focused on mapping CPQ billing schedules to Chargent recurring profiles, automating payment request triggers from Service Cloud, and standardizing transaction handling across sites.
Integrations were built natively with Salesforce CPQ and Service Cloud, replacing fragmented PayPal batch processing that had existed across corporate and franchise locations. Operational coverage included billing, collections, and guest services teams, with the Payment Processing implementation serving as the centralized payments engine tied to Salesforce records and CPQ transactional data.
Governance and rollout emphasized continuity of guest experience and operational consistency, the deployment was completed with no interruption to guests. Outcomes explicitly reported include increased collection speed and reduced fragmentation across locations following the Chargent Payments for Salesforce implementation.
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The Gap | Retail | 82000 | $15.1B | United States | AppFrontier | Chargent Payments for Salesforce | Payment Processing | 2020 | n/a |
In 2020 The Gap implemented Chargent Payments for Salesforce as a Payment Processing solution to support an accelerated e-commerce pivot and to unify commerce and finance payment operations in the United States. The deployment targeted both B2B and B2C payment flows to enable rapid online sales activity, including large scale face-mask sales during the same period.
Chargent Payments for Salesforce was configured to centralize payment data directly within Salesforce, providing transaction orchestration and gateway connectivity capabilities consistent with Payment Processing implementations. The configuration emphasized in-platform payment record consolidation so commerce teams and finance teams could operate from a single source of transaction truth.
The implementation integrated Chargent with Salesforce Commerce Cloud and the retailers preferred payment gateway, linking storefront checkout flows to Salesforce-hosted payment records. Operational coverage was focused on U.S. e-commerce operations and the finance function, enabling payment events captured in commerce to be available to downstream financial workflows.
Governance centered on consolidating payment data inside Salesforce to align commerce and finance processes and to standardize payment handling across channels. The project helped Gap collect millions in revenue more quickly, reflecting the implementations role in accelerating payment capture and cash collection during the e-commerce surge.
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