List of Chat247Live Customers
San Francisco, 94111, CA,
United States
Since 2010, our global team of researchers has been studying Chat247Live customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chat247Live for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chat247Live for Chatbots and Conversational AI include: Fastsigns International, a United States based Professional Services organisation with 3308 employees and revenues of $801.0 million, Alliance Franchise Brands LLC, a United States based Professional Services organisation with 250 employees and revenues of $25.0 million, Image360, a United States based Professional Services organisation with 150 employees and revenues of $20.0 million, Insty-Prints, a United States based Professional Services organisation with 28 employees and revenues of $8.0 million, Showhomes, a United States based Construction and Real Estate organisation with 20 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using Chat247Live, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chat247Live customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alliance Franchise Brands LLC | Professional Services | 250 | $25M | United States | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Alliance Franchise Brands LLC implemented Chat247Live on its public website. Alliance Franchise Brands LLC uses Chat247Live, a Chatbots and Conversational AI application, to provide site-embedded conversational engagement that supports customer service and lead capture functions. The implementation is focused on front-line customer interactions on the company website in the United States.
Chat247Live is deployed as a cloud-hosted web chat widget with configured conversational flows, automated FAQ responses, session context retention, and escalation paths to human agents, reflecting capabilities typical of the Chatbots and Conversational AI category. Configuration emphasized conversational scripting and routing rules to align inquiries with sales and customer support workflows, and the solution operates at the web front end rather than as an internal platform. Governance arrangements assign operational ownership to customer service and sales teams, with workflow controls for escalation and handoff implemented through chat routing and scripted response rules.
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Birdy Properties | Construction and Real Estate | 10 | $1M | United States | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2018 | n/a |
In 2018, Birdy Properties implemented Chat247Live on their website. Chat247Live is a Chatbots and Conversational AI application deployed as an embedded web chat to support a 10-employee United States construction and real estate firm, centralizing initial customer interactions and lead capture at the company website.
The implementation emphasized configuring conversational flows, FAQ automation, intent recognition and scripted routing to on-call staff through the Chat247Live administrative console, aligning to sales and customer service functions. Governance used a single administrator model for content updates and standard web widget provisioning to the site, enabling rapid configuration and iterative updates without external system integrators.
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Chat247Live | Professional Services | 10 | $1M | United States | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2014 | n/a |
In 2014, Chat247Live deployed Chat247Live on its website to provide continuous customer engagement and front line support. Chat247Live is used as the companys Chatbots and Conversational AI solution to handle website conversational workflows for customer support and lead capture at the small professional services firm.
The deployment is a cloud hosted widget embedded in the corporate website, delivering conversational interfaces with rule based routing, canned responses, intent detection and agent handoff consistent with Chatbots and Conversational AI implementations. Operational scope is focused on website engagement and sales inquiry handling, with lightweight governance and administrative configuration managed by the firms operations team, requiring only site script installation and administrative setup. The Chat247Live application is configured for real time chat sessions, session logging, and basic conversational analytics to monitor chat volume and agent interactions.
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Fastsigns International | Professional Services | 3308 | $801M | United States | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2017 | n/a |
In 2017, Fastsigns International implemented Chat247Live on its website. Chat247Live is deployed as the company's Chatbots and Conversational AI interface for website-based customer engagement and pre-sales inquiry handling.
The implementation uses an embedded web chat widget to deliver a conversational interface, automated FAQ and guided lead capture workflows, and live agent escalation for handoff. Configuration emphasized conversation scripting, qualification forms, and content aligned to signage specification and quote request workflows common in professional services. Chat transcripts and interaction logs are retained in Chat247Live to support follow-up by sales and customer service teams.
Operational scope centers on the Fastsigns corporate website, supporting sales and customer service functions across the United States. Governance is handled through iterative script tuning and conversational design updates owned by marketing and service stakeholders, with chat performance metrics reviewed regularly to refine routing and response content. The deployment is maintained as a front-line digital engagement layer to capture and qualify web-originating inquiries.
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Image360 | Professional Services | 150 | $20M | United States | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2019 | n/a |
In 2019 Image360 deployed Chat247Live on its website. Chat247Live is used as a Chatbots and Conversational AI application to support customer-facing chat, lead capture, and preliminary service triage on the Image360 site, positioning the solution as the primary conversational interface between visitors and the company’s sales and service functions.
The deployment centers on a web-embedded chat widget delivering scripted conversational flows, intent classification, canned responses, session persistence, and live agent handoff. Configuration work focused on conversation design, escalation rules, template response governance, and transcript logging to ensure consistent handling of inbound inquiries and efficient routing to internal teams.
Operational coverage includes the corporate website and direct engagement channels, with day-to-day ownership by front-line sales and customer service teams at Image360 in the United States. Governance and rollout practices emphasized chat response libraries, agent routing policies, and quality monitoring processes to standardize interactions and maintain service consistency.
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Professional Services | 28 | $8M | United States | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2022 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2024 | n/a |
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Manufacturing | 4 | $1M | Canada | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 2 | $1M | United States | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2017 | n/a |
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Construction and Real Estate | 20 | $4M | United States | Chat247Live | Chat247Live | Chatbots and Conversational AI | 2015 | n/a |
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Buyer Intent: Companies Evaluating Chat247Live
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