List of Chatcone Customers
Since 2010, our global team of researchers has been studying Chatcone customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatcone for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatcone for Chatbots and Conversational AI include: iStudio, a Thailand based Retail organisation with 699 employees and revenues of $267.0 million, ClickNext, a Thailand based Professional Services organisation with 160 employees and revenues of $15.0 million, Sirivatana Interprint Public Company Limited, a Thailand based Professional Services organisation with 27 employees and revenues of $3.0 million, Paydee, a Thailand based Professional Services organisation with 10 employees and revenues of $2.0 million, Pan Siam Express Lct. Part, a Thailand based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatcone, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatcone customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Chatcone | Professional Services | 10 | $1M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Chatcone implemented Chatcone, a Chatbots and Conversational AI application, on their website. The deployment uses an embedded website chat widget connected to a cloud hosted conversational backend, providing conversational interfaces and session management for site visitors.
The implementation configures conversational flows for customer engagement, lead capture, and initial support triage, leveraging Chatcone to host intents, message templates, and escalation to human agents. Operational scope covers the 10 person professional services firm, with primary impact on sales and support business functions, and content governance handled by a centralized owner responsible for conversation scripts and response tuning.
Instrumentation includes conversation logging and basic analytics to track engagement and refine flows, with iterative updates to dialog scripts managed through the Chatcone application interface. Rollout is limited to the public website touchpoint, embedding conversational automation into client interactions without additional infrastructure changes.
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ClickNext | Professional Services | 160 | $15M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2022 | n/a |
In 2022, ClickNext implemented Chatcone on its public website to provide an embedded conversational interface for client engagement. ClickNext deployed Chatcone as its Chatbots and Conversational AI solution to support customer-facing workflows for the Thailand-based professional services firm with 160 employees.
The implementation centers on an on-page Chatcone widget configured for conversational FAQ automation, contextual lead capture, and escalation to live agents. Configuration work included defining conversation flows, canned responses, intent triggers, and session logging, with administrative access to Chatcone's console for transcript review and usage analytics.
Operational coverage is focused on the corporate website and customer inquiry channels, with primary business functions impacted including sales, marketing, and client support. Governance is structured around content owners in marketing and support who maintain conversation scripts and knowledge content, and iterative updates are managed through the Chatcone administration interface to refine flows and responses over time.
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InterGold | Professional Services | 10 | $2M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
In 2023 InterGold deployed Chatcone on its public website to provide conversational engagement. The implementation uses Chatcone and aligns with the Chatbots and Conversational AI category.
The deployment is implemented as an embedded website chat widget configured with conversational flows, FAQ response sets, and lead capture forms. Configuration includes intent driven message trees, canned responses, session handoff to human agents, and localized Thai language prompts suited to professional services inquiries.
Operational ownership is concentrated within InterGold's small internal team, with administrators updating conversation content and routing rules through Chatcone's management console. The implementation is scoped to the corporate website and directly supports customer service and sales functions on the site.
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Retail | 699 | $267M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2024 | n/a |
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Professional Services | 10 | $2M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $2M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 27 | $3M | Thailand | Chatcone | Chatcone | Chatbots and Conversational AI | 2023 | n/a |
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Buyer Intent: Companies Evaluating Chatcone
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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