List of ChatGen Customers
ChatGen
123 Main St,
Flushing, 11354, NY,
United States
Flushing, 11354, NY,
United States
1 408-431-9383
Professional Services
20
$2M
Since 2010, our global team of researchers has been studying ChatGen customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ChatGen for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ChatGen for Chatbots and Conversational AI include: Senco Gold and Diamonds, a India based Retail organisation with 2700 employees and revenues of $760.0 million, Clover Infotech, a India based Professional Services organisation with 3841 employees and revenues of $480.0 million, PC Jeweller, a India based Retail organisation with 1522 employees and revenues of $306.8 million, Yotta Data, a India based Professional Services organisation with 700 employees and revenues of $100.0 million, Ashwin Sheth Group, a India based Construction and Real Estate organisation with 500 employees and revenues of $62.0 million and many others.
Contact us if you need a completed and verified list of companies using ChatGen, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ChatGen customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ashwin Sheth Group | Construction and Real Estate | 500 | $62M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Ashwin Sheth Group deployed ChatGen on its public website as a customer-facing conversational layer, classified under Chatbots and Conversational AI. The implementation is embedded as a web chat widget across property listing and contact pages, servicing visitors to the company site in India and aligning the application with online inquiry and lead capture workflows.
ChatGen was configured to deliver core Chatbots and Conversational AI capabilities including conversational intent detection, scripted dialog flows, FAQ automation, and lead capture handoffs. The deployment leveraged a content-driven knowledge model built from site copy and property details, and includes administrative interfaces for editing dialogs, updating knowledge artifacts, and setting escalation triggers for human follow up.
Operational scope covers marketing, sales inquiry intake, and customer service touchpoints, with chat interactions routed into existing sales follow-up workflows and email notifications for leads. Governance has been structured around regular conversational script review and content updates performed by internal marketing and sales stakeholders, with operational monitoring focused on session volumes and content accuracy.
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Calsitherm Verwaltungs | Manufacturing | 45 | $5M | Germany | ChatGen | ChatGen | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Calsitherm Verwaltungs implemented ChatGen, a Chatbots and Conversational AI application on its customer-facing website. The deployment centered on a web chat widget and conversational interface to handle customer inquiries and basic lead capture for the manufacturing business.
ChatGen was configured with standard Chatbots and Conversational AI capabilities including intent classification, an FAQ knowledge base, fallback handling, and human handoff routing to support sales and service workflows. The ChatGen implementation was instrumented with Google Tag Manager on https://www.calsitherm.de/ to capture interaction events and manage tag firing for analytics and behavior tracking.
Operational scope was focused on customer support and commercial interactions managed by a small internal administrative team, reflecting the companys 45 employee scale. Rollout and governance relied on site-level tag orchestration and ongoing content curation of conversational intents and response templates, aligning system configuration with website engagement and lead capture processes.
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ChatGen | Professional Services | 20 | $2M | United States | ChatGen | ChatGen | Chatbots and Conversational AI | 2020 | n/a |
In 2020, ChatGen implemented ChatGen as a Chatbots and Conversational AI solution embedded on its public website. The deployment uses a web conversational widget to automate external customer engagement, configured with intent classification, scripted conversational flows, and session management to capture visitor inquiries and route interactions.
Operational scope centers on customer-facing functions including support and sales inquiries, with administrative controls exposed via the vendor console for conversation design, bot training, and transcript review. The ChatGen application follows a lightweight SaaS style deployment model appropriate for a 20 employee professional services firm, prioritizing rapid web embedding and centralized conversational governance.
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Clover Infotech | Professional Services | 3841 | $480M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Clover Infotech implemented ChatGen on their public website as a customer-facing conversational layer, using Chatbots and Conversational AI to provide interactive site engagement. The deployment places ChatGen as a web-embedded conversational interface tied to the corporate site, delivering site-level entry points for prospect and client interactions.
ChatGen was configured to operate as a browser-hosted chat widget with a cloud-hosted conversational engine, providing intent classification, FAQ automation, conversational form capture, session state management, and human agent handoff capabilities. The implementation emphasizes natural language understanding and scripted dialog flows, with content organized into an intent taxonomy and reusable response templates.
Operational coverage is centered on the website, with the ChatGen widget instrumenting customer touchpoints across marketing and client support funnels. The architecture reflects a client-side JavaScript integration that communicates with a managed ChatGen API tier, supporting real-time session routing and centralized conversation logging for downstream review.
Governance for ChatGen focuses on iterative intent tuning, content curation, and conversation analytics to maintain accuracy and relevance. Rollout practices include staged page-level activation and ongoing monitoring of conversation transcripts to refine dialog flows, with operational ownership aligned to marketing and customer support stakeholders.
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Dhruva Woollen Mills | Manufacturing | 57 | $1M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Dhruva Woollen Mills deployed ChatGen on its public website as a Chatbots and Conversational AI implementation to support online customer engagement. The deployment uses the ChatGen application to provide an embedded website chat interface, positioning ChatGen as the primary conversational channel for external customer inquiries and information requests.
The implementation focuses on conversational workflow configuration, FAQ automation, and lead capture routing consistent with Chatbots and Conversational AI capabilities. ChatGen was configured as a site-level widget, with content governance and script management assigned to commercial and marketing stakeholders, and administrative access provisioned for staff responsible for customer engagement and product information. The narrative links Dhruva Woollen Mills, ChatGen, and Chatbots and Conversational AI to business functions including customer service and sales inquiry handling on the company website.
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Manufacturing | 226 | $27M | Portugal | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
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Retail | 250 | $10M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 10 | $1M | United States | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
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Professional Services | 100 | $9M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2021 | n/a |
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Communications | 600 | $20M | India | ChatGen | ChatGen | Chatbots and Conversational AI | 2020 | n/a |
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Showing 1 to 10 of 22 entries
Buyer Intent: Companies Evaluating ChatGen
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD ChatGen Coverage
ChatGen is a Chatbots and Conversational AI solution from ChatGen.
Companies worldwide use ChatGen, from small firms to large enterprises across 21+ industries.
Organizations such as Senco Gold and Diamonds, Clover Infotech, PC Jeweller, Yotta Data and Ashwin Sheth Group are recorded users of
ChatGen for Chatbots and Conversational AI.
Companies using ChatGen are most concentrated in Retail, Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using ChatGen are most concentrated in India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ChatGen across Americas, EMEA, and APAC.
Companies using ChatGen range from small businesses with 0-100 employees - 45.45%, to mid-sized firms with 101-1,000 employees - 40.91%, large organizations with 1,001-10,000 employees - 13.64%, and global enterprises with 10,000+ employees - 0%.
Customers of ChatGen include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ChatGen customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.