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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Chatroll Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bering Air Transportation 200 $50M United States Arithum Technologies Chatroll Chatbots and Conversational AI 2015 n/a
In 2015, Bering Air implemented Chatroll on its corporate website. The implementation uses Chatroll as a web embedded conversational interface, placed in the Chatbots and Conversational AI category, to support customer engagement and front line web messaging for the regional carrier with about 200 employees. The deployment was configured as a cloud hosted SaaS widget delivered via client side embed and managed through the Chatroll console. Functional capabilities implemented include live chat routing, canned response libraries, basic lead and inquiry capture forms, session presence detection, and console based user and message template administration consistent with Chatbots and Conversational AI usage patterns. Operational scope focused on the public website and customer service touchpoints, with day to day ownership by customer service and web operations teams. Governance centered on chat content templates and usage policies maintained by operations and communications stakeholders, and the implementation emphasized straightforward site level configuration rather than cross system integration.
Bumijo dental clinic Professional Services 10 $2M Indonesia Arithum Technologies Chatroll Chatbots and Conversational AI 2023 n/a
In 2023, Bumijo dental clinic implemented Chatroll as a web-embedded conversational interface. Chatroll, classified in the Chatbots and Conversational AI category, is used on the clinic website to handle patient-facing messaging for appointment inquiries, basic triage, and delivery of practice information. The deployment uses a lightweight SaaS widget architecture, with Chatroll configured for scripted conversational flows, FAQ automation, and structured appointment request capture. Configuration focuses on message templates, business hours routing, and data capture fields for patient contact details and visit type, reflecting typical Chatbots and Conversational AI functional capabilities. Operational ownership is assigned to front desk and administrative staff who monitor chats and escalate clinical questions to practitioners, so the implementation impacts patient intake and reception workflows. Governance is pragmatic and iterative, relying on template updates and conversational tuning rather than formal enterprise change control, consistent with a ten person professional services practice using an embedded website chat solution.
Chatroll Professional Services 10 $1M United States Arithum Technologies Chatroll Chatbots and Conversational AI 2008 n/a
In 2008 Chatroll implemented the Chatroll application as an embeddable Chatbots and Conversational AI layer on its public website, deploying a client-side widget to enable real-time visitor conversations. The implementation used a cloud-backed conversational service paired with a lightweight JavaScript embed, creating a persistent session model and real-time presence for site visitors. This placement integrated conversational interaction directly into web pages to support customer engagement and live event chat use cases. The deployment comprised standard Chatbots and Conversational AI functional modules, including an embeddable chat widget, conversational flow configuration, moderation controls, an administrative console for session management, and message persistence for transcripts. Configuration focused on template conversational flows and rules for human handoff, with administrative features to moderate content and manage concurrent sessions. Instrumentation for basic analytics and transcript export supported operational review and conversational tuning. Operational scope centered on the company website and customer-facing functions, with governance consolidated under a small central administrator within the 10 person organization. Rollout was implemented as an embedded script per site page, with configuration and moderation performed through the vendor console and role-based access for agents and moderators. The implementation emphasized lightweight operational overhead appropriate for a professional services firm of this size while embedding the Chatroll application into core marketing and support workflows.
FindMyRoom Professional Services 10 $1M India Arithum Technologies Chatroll Chatbots and Conversational AI 2017 n/a
In 2017, FindMyRoom deployed Chatroll as a customer-facing conversational interface on its public website, implementing a Chatbots and Conversational AI solution to handle inbound tenant and property inquiries. The implementation targets the website channel and establishes Chatroll as the primary conversational engagement layer for prospective renters visiting FindMyRoom in India. Chatroll was configured as an embeddable web chat widget with standard Chatbots and Conversational AI capabilities, including scripted conversational flows for inquiry triage, form-based lead capture, and FAQ response automation. Configuration focused on lightweight intent routing and templated responses suitable for a small professional services team, with content and conversational scripts tailored to property search and booking inquiries. Operationally the deployment covers customer-facing functions, primarily sales and support workflows on the company website, and is administered by a compact internal team responsible for content updates and chat rule management. Integration scope is limited to the website front end where Chatroll is embedded, and governance is centered on simple workflow controls and script versioning to keep conversational content aligned with live listings and business hours.
Loon.Gov.Ph Retail 10 $1M Philippines Arithum Technologies Chatroll Chatbots and Conversational AI 2018 n/a
In 2018, Loon.Gov.Ph implemented Chatroll on its public website to provide conversational engagement for citizens. Chatroll is applied as a Chatbots and Conversational AI solution delivering a web-embedded chat interface for website visitors, enabling automated answers to routine queries and session-based conversational flows. The deployment is a browser-facing widget style implementation, consistent with SaaS conversational architectures, that handles FAQ automation, message threading, and escalation to human responders when required. Operational scope covers municipal citizen services and website engagement for Loon in the Philippines, with administration and response handling performed by municipal website administrators and service staff given the organization size.
Professional Services 10 $1M United States Arithum Technologies Chatroll Chatbots and Conversational AI 2014 n/a
Retail 20 $2M Philippines Arithum Technologies Chatroll Chatbots and Conversational AI 2014 n/a
Professional Services 50 $5M Malaysia Arithum Technologies Chatroll Chatbots and Conversational AI 2023 n/a
Professional Services 10 $2M Malaysia Arithum Technologies Chatroll Chatbots and Conversational AI 2023 n/a
Communications 90 $9M United States Arithum Technologies Chatroll Chatbots and Conversational AI 2020 n/a
Showing 1 to 10 of 12 entries

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FAQ - APPS RUN THE WORLD Chatroll Coverage

Chatroll is a Chatbots and Conversational AI solution from Arithum Technologies.

Companies worldwide use Chatroll, from small firms to large enterprises across 21+ industries.

Organizations such as Bering Air, Super Lube, Shadowlands Communications, Sekolah Menengah Agama Al-Falah and Bumijo dental clinic are recorded users of Chatroll for Chatbots and Conversational AI.

Companies using Chatroll are most concentrated in Transportation, Oil, Gas and Chemicals and Communications, with adoption spanning over 21 industries.

Companies using Chatroll are most concentrated in United States, Mexico and Malaysia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Chatroll across Americas, EMEA, and APAC.

Companies using Chatroll range from small businesses with 0-100 employees - 91.67%, to mid-sized firms with 101-1,000 employees - 8.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Chatroll include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Chatroll customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.