List of Chatroll Customers
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United States
Since 2010, our global team of researchers has been studying Chatroll customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Chatroll for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Chatroll for Chatbots and Conversational AI include: Bering Air, a United States based Transportation organisation with 200 employees and revenues of $50.0 million, Super Lube, a Mexico based Oil, Gas and Chemicals organisation with 75 employees and revenues of $11.0 million, Shadowlands Communications, a United States based Communications organisation with 90 employees and revenues of $9.0 million, Sekolah Menengah Agama Al-Falah, a Malaysia based Professional Services organisation with 50 employees and revenues of $5.0 million, Bumijo dental clinic, a Indonesia based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Chatroll, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Chatroll customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bering Air | Transportation | 200 | $50M | United States | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2015 | n/a |
In 2015, Bering Air implemented Chatroll on its corporate website. The implementation uses Chatroll as a web embedded conversational interface, placed in the Chatbots and Conversational AI category, to support customer engagement and front line web messaging for the regional carrier with about 200 employees.
The deployment was configured as a cloud hosted SaaS widget delivered via client side embed and managed through the Chatroll console. Functional capabilities implemented include live chat routing, canned response libraries, basic lead and inquiry capture forms, session presence detection, and console based user and message template administration consistent with Chatbots and Conversational AI usage patterns.
Operational scope focused on the public website and customer service touchpoints, with day to day ownership by customer service and web operations teams. Governance centered on chat content templates and usage policies maintained by operations and communications stakeholders, and the implementation emphasized straightforward site level configuration rather than cross system integration.
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Bumijo dental clinic | Professional Services | 10 | $2M | Indonesia | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Bumijo dental clinic implemented Chatroll as a web-embedded conversational interface. Chatroll, classified in the Chatbots and Conversational AI category, is used on the clinic website to handle patient-facing messaging for appointment inquiries, basic triage, and delivery of practice information.
The deployment uses a lightweight SaaS widget architecture, with Chatroll configured for scripted conversational flows, FAQ automation, and structured appointment request capture. Configuration focuses on message templates, business hours routing, and data capture fields for patient contact details and visit type, reflecting typical Chatbots and Conversational AI functional capabilities.
Operational ownership is assigned to front desk and administrative staff who monitor chats and escalate clinical questions to practitioners, so the implementation impacts patient intake and reception workflows. Governance is pragmatic and iterative, relying on template updates and conversational tuning rather than formal enterprise change control, consistent with a ten person professional services practice using an embedded website chat solution.
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Chatroll | Professional Services | 10 | $1M | United States | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2008 | n/a |
In 2008 Chatroll implemented the Chatroll application as an embeddable Chatbots and Conversational AI layer on its public website, deploying a client-side widget to enable real-time visitor conversations. The implementation used a cloud-backed conversational service paired with a lightweight JavaScript embed, creating a persistent session model and real-time presence for site visitors. This placement integrated conversational interaction directly into web pages to support customer engagement and live event chat use cases.
The deployment comprised standard Chatbots and Conversational AI functional modules, including an embeddable chat widget, conversational flow configuration, moderation controls, an administrative console for session management, and message persistence for transcripts. Configuration focused on template conversational flows and rules for human handoff, with administrative features to moderate content and manage concurrent sessions. Instrumentation for basic analytics and transcript export supported operational review and conversational tuning.
Operational scope centered on the company website and customer-facing functions, with governance consolidated under a small central administrator within the 10 person organization. Rollout was implemented as an embedded script per site page, with configuration and moderation performed through the vendor console and role-based access for agents and moderators. The implementation emphasized lightweight operational overhead appropriate for a professional services firm of this size while embedding the Chatroll application into core marketing and support workflows.
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Professional Services | 10 | $1M | India | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2017 | n/a |
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Retail | 10 | $1M | Philippines | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | United States | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2014 | n/a |
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Retail | 20 | $2M | Philippines | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2014 | n/a |
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Professional Services | 50 | $5M | Malaysia | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2023 | n/a |
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Professional Services | 10 | $2M | Malaysia | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2023 | n/a |
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Communications | 90 | $9M | United States | Arithum Technologies | Chatroll | Chatbots and Conversational AI | 2020 | n/a |
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Buyer Intent: Companies Evaluating Chatroll
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