AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Churn Buster Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Alarm Grid Professional Services 10 $1M United States Churn Buster Churn Buster Payment Processing 2018 n/a In 2018, Alarm Grid implemented Churn Buster on their website as their Payment Processing solution. The deployment is embedded in their public checkout and subscription flows to automate payment recovery and customer communication for recurring billing. Alarm Grid uses Churn Buster Payment Processing to manage billing and subscription recovery across its US professional services operations. Churn Buster was configured to run automated dunning sequences, retry orchestration, and email-based recovery workflows consistent with typical Payment Processing capabilities for subscription businesses. Operational ownership was centered in billing and customer success, with process changes focused on centralizing failed payment handling and standardizing recovery messaging. The implementation concentrates on site-level integration and workflow automation rather than broader enterprise integration.
ButcherBox Consumer Packaged Goods 250 $560M United States Churn Buster Churn Buster Payment Processing 2018 n/a In 2018, ButcherBox implemented Churn Buster. Churn Buster is deployed on their website to support Payment Processing workflows for subscription orders, aligning with the companys direct to consumer subscription model. The implementation emphasizes Payment Processing category capabilities typical of the vendor, including automated dunning workflows, configurable retry orchestration, and recovery messaging tied to failed payment events. Configuration work focused on mapping retry schedules and communication templates to the subscription billing cadence and customer lifecycle stages. Churn Buster is embedded into the website checkout and subscription lifecycle, bringing Payment Processing signals into billing operations, customer success, and finance workflows. Operational coverage centers on onsite payment failure interception, email based recovery flows, and orchestration of retries without naming specific third party integrations. Governance for the deployment is structured around cross functional ownership between finance and customer operations, with configuration controls aligned to subscription billing rules and segmentation logic. Rollout patterns prioritized website instrumentation and subscription flow coverage, maintaining a narrow operational scope tied to the ecommerce subscription experience.
Care/of Retail 160 $17M United States Churn Buster Churn Buster Payment Processing 2018 n/a In 2018, Care/of implemented Churn Buster for Payment Processing on its website to instrument subscription billing and failed payment recovery workflows. The deployment used Churn Buster as a SaaS payment recovery layer embedded into customer billing touchpoints on the site, aligning the Churn Buster service with ecommerce checkout and recurring billing flows. The implementation focused on standard Payment Processing capabilities, including automated dunning sequences, retry scheduling, and customer-facing recovery communications, with configuration of messaging cadence and account tagging to drive retention workflows. Operational ownership sat with billing and customer success teams, and governance included documented escalation rules and workflow triggers to update subscription status and notify internal stakeholders when recovery attempts were required.
Professional Services 4400 $720M United States Churn Buster Churn Buster Payment Processing 2020 n/a
Professional Services 25 $3M United States Churn Buster Churn Buster Payment Processing 2020 n/a
Professional Services 12 $2M United States Churn Buster Churn Buster Payment Processing 2018 n/a
Communications 18 $2M United States Churn Buster Churn Buster Payment Processing 2018 n/a
Professional Services 20 $2M United States Churn Buster Churn Buster Payment Processing 2018 n/a
Utilities 22 $3M United States Churn Buster Churn Buster Payment Processing 2019 n/a
Leisure and Hospitality 10 $1M United States Churn Buster Churn Buster Payment Processing 2018 n/a
Showing 1 to 10 of 10 entries

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