List of Churn Buster Customers
Churn Buster
237 A St #74803,
San Diego, 92101, CA,
United States
San Diego, 92101, CA,
United States
1 714-227-5034
Professional Services
10
$1M
Since 2010, our global team of researchers has been studying Churn Buster customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Churn Buster for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Churn Buster for Payment Processing include: Freshworks (formerly Freshdesk), a United States based Professional Services organisation with 4400 employees and revenues of $838.8 million, ButcherBox, a United States based Consumer Packaged Goods organisation with 250 employees and revenues of $560.0 million, Care/of, a United States based Retail organisation with 160 employees and revenues of $17.0 million, Roadtrippers, a United States based Professional Services organisation with 25 employees and revenues of $3.0 million, Water.org, a United States based Utilities organisation with 22 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Churn Buster, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Churn Buster customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alarm Grid | Professional Services | 10 | $1M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
In 2018, Alarm Grid implemented Churn Buster on their website as their Payment Processing solution. The deployment is embedded in their public checkout and subscription flows to automate payment recovery and customer communication for recurring billing. Alarm Grid uses Churn Buster Payment Processing to manage billing and subscription recovery across its US professional services operations.
Churn Buster was configured to run automated dunning sequences, retry orchestration, and email-based recovery workflows consistent with typical Payment Processing capabilities for subscription businesses. Operational ownership was centered in billing and customer success, with process changes focused on centralizing failed payment handling and standardizing recovery messaging. The implementation concentrates on site-level integration and workflow automation rather than broader enterprise integration.
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ButcherBox | Consumer Packaged Goods | 250 | $560M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
In 2018, ButcherBox implemented Churn Buster. Churn Buster is deployed on their website to support Payment Processing workflows for subscription orders, aligning with the companys direct to consumer subscription model.
The implementation emphasizes Payment Processing category capabilities typical of the vendor, including automated dunning workflows, configurable retry orchestration, and recovery messaging tied to failed payment events. Configuration work focused on mapping retry schedules and communication templates to the subscription billing cadence and customer lifecycle stages.
Churn Buster is embedded into the website checkout and subscription lifecycle, bringing Payment Processing signals into billing operations, customer success, and finance workflows. Operational coverage centers on onsite payment failure interception, email based recovery flows, and orchestration of retries without naming specific third party integrations.
Governance for the deployment is structured around cross functional ownership between finance and customer operations, with configuration controls aligned to subscription billing rules and segmentation logic. Rollout patterns prioritized website instrumentation and subscription flow coverage, maintaining a narrow operational scope tied to the ecommerce subscription experience.
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Care/of | Retail | 160 | $17M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
In 2018, Care/of implemented Churn Buster for Payment Processing on its website to instrument subscription billing and failed payment recovery workflows. The deployment used Churn Buster as a SaaS payment recovery layer embedded into customer billing touchpoints on the site, aligning the Churn Buster service with ecommerce checkout and recurring billing flows.
The implementation focused on standard Payment Processing capabilities, including automated dunning sequences, retry scheduling, and customer-facing recovery communications, with configuration of messaging cadence and account tagging to drive retention workflows. Operational ownership sat with billing and customer success teams, and governance included documented escalation rules and workflow triggers to update subscription status and notify internal stakeholders when recovery attempts were required.
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Freshworks (formerly Freshdesk) | Professional Services | 4400 | $839M | United States | Churn Buster | Churn Buster | Payment Processing | 2020 | n/a |
In 2020 Freshworks implemented Churn Buster as a Payment Processing solution. Churn Buster was deployed to support the Subscriptions & Billing organization, Collections, and Accounts Receivable functions within the company and to work alongside existing subscription and billing operations that manage more than 100 enterprise customers and over 2,500 SMB accounts.
Implementation focused on category-aligned capabilities of Churn Buster, including automated payment recovery orchestration, retry logic, dunning and collection workflows, and customer-facing payment communications. Configuration work emphasized mapping Churn Buster workflows into the companys order to cash processes and subscription lifecycle events to ensure payment retry and notification rules aligned with renewal and invoicing cadence.
Operational coverage extended across APAC and UK markets where the Subscriptions & Billing team was actively scaling AR and support processes. Deployment was structured to support Collections Account Managers who handle enterprise renewals, discounting decisions, invoice adjustments, voids and cancellations, and to provide automated tooling for routine check maintenance and outstanding payment follow up.
Governance and process restructuring accompanied the rollout, with teams formalizing collection workflows, escalation rules, and ownership for customer communications that intersect payments and renewals. Churn Buster was positioned to reduce involuntary churn risk and to automate repetitive collection tasks while fitting into Freshworks subscription billing operations and cross functional coordination practices.
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Roadtrippers | Professional Services | 25 | $3M | United States | Churn Buster | Churn Buster | Payment Processing | 2020 | n/a |
In 2020, Roadtrippers implemented Churn Buster as a Payment Processing application on their website. The Churn Buster deployment is focused on web-based payment recovery and card-on-file update flows, instrumented within the subscription checkout and account management pages. For a 25-employee Professional Services firm, the implementation centers on subscription continuity and billing lifecycle orchestration rather than large-scale enterprise payment hub architecture.
Configuration emphasizes automated dunning communication, retry scheduling, and card update orchestration, with Churn Buster handling standardized recovery workflows and event-driven notifications. Operational scope is the company website and adjacent billing operations, impacting finance, billing, and customer success functions, and governance is organized around billing process changes and operational ownership by revenue operations and finance teams.
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Professional Services | 12 | $2M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
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Communications | 18 | $2M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
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Professional Services | 20 | $2M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
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Utilities | 22 | $3M | United States | Churn Buster | Churn Buster | Payment Processing | 2019 | n/a |
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Leisure and Hospitality | 10 | $1M | United States | Churn Buster | Churn Buster | Payment Processing | 2018 | n/a |
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Buyer Intent: Companies Evaluating Churn Buster
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Churn Buster Coverage
Churn Buster is a Payment Processing solution from Churn Buster.
Companies worldwide use Churn Buster, from small firms to large enterprises across 21+ industries.
Organizations such as Freshworks (formerly Freshdesk), ButcherBox, Care/of, Roadtrippers and Water.org are recorded users of
Churn Buster for Payment Processing.
Companies using Churn Buster are most concentrated in Professional Services, Consumer Packaged Goods and Retail, with adoption spanning over 21 industries.
Companies using Churn Buster are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Churn Buster across Americas, EMEA, and APAC.
Companies using Churn Buster range from small businesses with 0-100 employees - 70%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 10%, and global enterprises with 10,000+ employees - 0%.
Customers of Churn Buster include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Churn Buster customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.