List of Cisco Collaboration Customers
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Since 2010, our global team of researchers has been studying Cisco Collaboration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cisco Collaboration for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cisco Collaboration for Audio Video and Web Conferencing include: AGCO Corporation, a United States based Manufacturing organisation with 27900 employees and revenues of $14.41 billion, Cimpress plc, a Ireland based Professional Services organisation with 15000 employees and revenues of $2.89 billion, Great Ormond Street Hospital for Children, a United Kingdom based Healthcare organisation with 3500 employees and revenues of $1.50 billion, NterOne, a United States based Professional Services organisation with 50 employees and revenues of $10.0 million, Altocloud, a United States based Banking and Financial Services organisation with 50 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Cisco Collaboration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Collaboration software purchases.
The Cisco Collaboration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Collaboration software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AGCO Corporation | Manufacturing | 27900 | $14.4B | United States | Cisco Systems | Cisco Collaboration | Audio Video and Web Conferencing | 2015 | n/a |
In 2015, AGCO Corporation implemented Cisco Collaboration for Audio Video and Web Conferencing to support corporate communications and manufacturing operations. The initiative centered on a consolidated Cisco Collaboration stack that included Cisco Jabber, Cisco WebEx, and Cisco Unified Contact Center Express, positioned to enable collaboration everywhere and standardize meeting and contact center workflows across sites.
Cisco Jabber was configured to deliver presence, instant messaging, softphone and desktop VoIP capabilities, while Cisco WebEx provided scheduled and ad hoc web conferencing and screen sharing for cross-functional teams. Cisco Unified Contact Center Express was deployed to provide inbound contact routing, agent desktop support and basic contact center operational controls, aligning contact handling with conferencing and unified communications capabilities.
Operational coverage focused on corporate communications, customer support and manufacturing operations, with a centralized collaboration administration model to simplify provisioning and policy management. Governance changes included standardized conferencing and contact center workflows, and role-based administration to reduce operational complexity while extending collaboration services to distributed business units.
The deployment helped AGCO enable collaboration everywhere, improve business responsiveness and simplify operations as stated in the project notes. Cisco Collaboration was positioned as the enterprise Audio Video and Web Conferencing layer to support ongoing cross-departmental communication and contact handling.
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Altocloud | Banking and Financial Services | 50 | $1M | United States | Cisco Systems | Cisco Collaboration | Audio Video and Web Conferencing | 2016 | n/a |
In 2016, Altocloud implemented Cisco Collaboration from Cisco Systems as an embedded communications layer. The deployment integrated Cisco Spark and Tropo APIs to simplify communications within the Altocloud Platform and to surface Audio Video and Web Conferencing capabilities directly inside application workflows.
The implementation followed a cloud-forward API integration architecture, exposing Cisco Collaboration audio, video, and web conferencing services alongside Tropo voice and messaging APIs through developer-facing connectors. Operational scope centered on platform-level communications for customer engagement and agent collaboration functions in the United States, with governance focused on API access controls, session orchestration, and embedding conferencing and messaging capabilities into product workflows.
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Cimpress plc | Professional Services | 15000 | $2.9B | Ireland | Cisco Systems | Cisco Collaboration | Audio Video and Web Conferencing | 2015 | n/a |
In 2015 Cimpress plc deployed Cisco Collaboration to extend employee collaboration to desktop and mobile devices, with an emphasis on Audio Video and Web Conferencing capabilities. The implementation leveraged Cisco Unified Communications and Cisco DX Series endpoints, the Cisco DX Series endpoints providing integrated access to other Cisco collaboration technologies for unified voice and video interactions.
Cisco Collaboration was configured to deliver a desktop collaboration experience using Cisco DX Series endpoints, combining secure voice calling, video conferencing, presence, and meeting join workflows consistent with Audio Video and Web Conferencing platforms. Configuration work focused on endpoint provisioning, call control integration with Cisco Unified Communications, and mobile client support to maintain consistent user workflows across devices.
Integrations centered on other Cisco collaboration technologies, with DX Series endpoints serving as the primary access layer rather than adding non‑Cisco integrations. The operational scope covered employee desktops and mobile devices across the organization, positioning Cisco Collaboration as the primary Audio Video and Web Conferencing layer for internal collaboration.
Governance and rollout emphasized standardized endpoint configurations and centralized management of collaboration endpoints through Cisco management capabilities, aligning provisioning and user access policies with existing communications governance. The rollout prioritized consistent endpoint user experience via DX Series devices and unified call control integration to reduce fragmentation in conferencing operations.
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Great Ormond Street Hospital for Children | Healthcare | 3500 | $1.5B | United Kingdom | Cisco Systems | Cisco Collaboration | Audio Video and Web Conferencing | 2015 | n/a |
In 2015, Great Ormond Street Hospital for Children deployed Cisco Collaboration in the Audio Video and Web Conferencing category. The deployment included Cisco TelePresence and Cisco Jabber, implemented to provide room-based video conferencing and desktop and mobile unified communications across the hospital.
Cisco TelePresence was implemented as the primary room system for multi-party video meetings, while Cisco Jabber provided presence, instant messaging, voice and video calling from endpoints such as clinician desktops and mobile devices. Cisco Collaboration was configured to support scheduled clinical meetings, multidisciplinary case reviews, and ad hoc point-to-point clinical communications using standard audio and video conferencing workflows.
The solution was run on a reliable backbone of Cisco network infrastructure, aligning collaboration endpoints with enterprise LAN and WAN connectivity and network quality of service capabilities. Architecture emphasized integrated endpoint classes, to unify room systems and client applications on a common Cisco network fabric and centralized operations plane.
Operational scope covered hospital clinical and administrative functions, with IT governance focused on centralized provisioning, user administration and network-aware operations for TelePresence and Jabber. Implementation narratives highlight configuration of conferencing profiles, endpoint management and operational handoffs between networking and clinical IT teams to sustain audio video and web conferencing availability.
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NterOne | Professional Services | 50 | $10M | United States | Cisco Systems | Cisco Collaboration | Audio Video and Web Conferencing | 2015 | n/a |
In 2015, NterOne implemented Cisco Collaboration in the Audio Video and Web Conferencing category. The deployment combined Cisco video conferencing with an existing NterOne solution to provision larger customer conference rooms and introduce studio-grade media capabilities for client-facing activities.
The Cisco Collaboration implementation focused on room-based video endpoints and meeting orchestration, integrating multi-party video and room control capabilities typical of Audio Video and Web Conferencing solutions. Cisco Collaboration was configured to support dedicated customer conference room setups and to deliver green-screen enabled production workflows, extending standard conferencing functionality into training and media presentation use cases.
Integration scope explicitly included the NterOne solution and the Cisco video conferencing stack, creating contiguous workflows between client engagement spaces and training production. Operational coverage centered on customer conference rooms and client training programs, impacting delivery and training functions within NterOne rather than back-office systems.
The rollout delivered new green-screen technology for enhanced client training and larger conference room configurations, providing NterOne with studio-capable meeting rooms and expanded customer engagement formats. Governance and process changes emphasized operational alignment between audiovisual operations and client-facing delivery teams to support ongoing production and room management.
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