List of Cisco Prime Collaboration Customers
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Since 2010, our global team of researchers has been studying Cisco Prime Collaboration customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cisco Prime Collaboration for Audio Video and Web Conferencing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cisco Prime Collaboration for Audio Video and Web Conferencing include: NTT Communications, a Japan based Professional Services organisation with 333840 employees and revenues of $91.68 billion, Telefonica, a Spain based Communications organisation with 100870 employees and revenues of $42.96 billion, Allstream, a Zayo Group Company, a Canada based Communications organisation with 1000 employees and revenues of $450.0 million and many others.
Contact us if you need a completed and verified list of companies using Cisco Prime Collaboration, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cisco Prime Collaboration customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allstream, a Zayo Group Company | Communications | 1000 | $450M | Canada | Cisco Systems | Cisco Prime Collaboration | Audio Video and Web Conferencing | 2013 | n/a |
In 2013, Allstream, a Zayo Group Company, launched a Canada-wide Hosted Collaboration Solution HCS service based on Cisco technology to deliver managed voice, video and collaboration to enterprise customers. The offering aimed to accelerate cloud based unified communications deployments while delivering managed UC services in the Audio Video and Web Conferencing category.
Cisco Prime Collaboration was employed within the HCS architecture for provisioning and service assurance. Cisco Prime Collaboration provided centralized provisioning, inventory and assurance capabilities to orchestrate user and device onboarding, template driven provisioning workflows, and service health monitoring across voice and video endpoints. The implementation emphasized automation of provisioning and assurance workflows to support Allstream's managed service operations.
Operational scope covered Allstream's Canada service footprint and targeted enterprise customer onboarding, with Prime Collaboration operating as the provisioning and assurance component of the Cisco based HCS platform to coordinate service lifecycle tasks and fault and performance monitoring. The deployment model used a hosted cloud based control plane for UC provisioning and assurance, integrating with Allstream's managed services and network operations processes.
Governance focused on consolidated provisioning and assurance processes within managed services and the network operations center, aligning operational roles to the provisioning and assurance workflows. The presence of Cisco Prime Collaboration in this HCS environment established a provisioning and assurance backbone for Audio Video and Web Conferencing services and supported faster cloud based UC deployments as stated in the launch.
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NTT Communications | Professional Services | 333840 | $91.7B | Japan | Cisco Systems | Cisco Prime Collaboration | Audio Video and Web Conferencing | 2011 | n/a |
In 2011, NTT Communications deployed Cisco Prime Collaboration as part of a Cisco Hosted Collaboration Solution across its data centers to provision cloud-based unified communications and conferencing services. The deployment supported delivery of UCaaS to customers across Japan and to global customers, with an operational focus on hosted audio and conferencing services within carrier-grade data center infrastructure.
Cisco Prime Collaboration was implemented to provide provisioning and assurance capabilities aligned with the Audio Video and Web Conferencing category, consistent with Cisco HCS documentation that associates Prime Collaboration with HCS deployments. Configuration centered on automated service provisioning, lifecycle assurance for conferencing endpoints and sessions, and centralized service cataloging and orchestration to reduce manual provisioning steps.
Operationally the solution was integrated into NTT Communications hosted HCS infrastructure in its data centers, impacting unified communications operations, service delivery teams, and network operations functions. Governance changes emphasized centralized provisioning and assurance workflows to speed service rollout and to improve availability, outcomes that were explicitly cited in the deployment announcement.
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Telefonica | Communications | 100870 | $43.0B | Spain | Cisco Systems | Cisco Prime Collaboration | Audio Video and Web Conferencing | 2016 | n/a |
In 2016 Telefonica adopted Cisco Hosted Collaboration Solution to deliver a global collaboration cloud portfolio and expanded its UCaaS reach across multiple regions, deploying services from Telefonica data centers as part of its Audio Video and Web Conferencing offering. Cisco Prime Collaboration is identified in Cisco operational documentation as part of HCS operational tooling, and Telefónica used Cisco Prime Collaboration for operational provisioning and assurance of its cloud collaboration services. The implementation linked the Telefonica Cisco Prime Collaboration deployment to voice, video, conferencing and Webex integration capabilities within the Audio Video and Web Conferencing stack.
Cisco Prime Collaboration was configured to provide operational workflows typical for hosted collaboration, focusing on lifecycle provisioning and service assurance, with capabilities for device and service provisioning, inventory correlation, and fault and performance monitoring aligned to the Audio Video and Web Conferencing use case. Configuration emphasized centralized operational control for multi-region UCaaS delivery, enabling automated provisioning flows and assurance processes that align with hosted cloud service operations. These functional modules supported Telefonica teams responsible for collaboration service operations and provisioning.
Operational coverage for the Telefonica deployment was anchored in Telefonica data centers, extending UCaaS and conferencing services across the operator’s regional footprint. Integrations included Webex collaboration pathways and core voice and video service interfaces as part of the Cisco Hosted Collaboration Solution portfolio. Governance focused on centralized operational tooling and orchestration, with Cisco Prime Collaboration serving as the primary operational provisioning and assurance platform for Telefonica’s Audio Video and Web Conferencing services.
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