List of Cisco rostrvm Invex Complete Customers
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Since 2010, our global team of researchers has been studying Cisco rostrvm Invex Complete customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cisco rostrvm Invex Complete for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cisco rostrvm Invex Complete for Call Center include: Yorkshire Building Society, a United Kingdom based Banking and Financial Services organisation with 3300 employees and revenues of $1.34 billion, Yorkshire Ambulance Service, a United Kingdom based Healthcare organisation with 7200 employees and revenues of $1.10 billion, Insure4Retirement United Kingdom, a United Kingdom based Insurance organisation with 200 employees and revenues of $15.0 million and many others.
Contact us if you need a completed and verified list of companies using Cisco rostrvm Invex Complete, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cisco rostrvm Invex Complete customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Insure4Retirement United Kingdom | Insurance | 200 | $15M | United Kingdom | Cisco Systems | Cisco rostrvm Invex Complete | Call Center | 2010 | n/a |
In 2010, Insure4Retirement implemented Cisco rostrvm Invex Complete, a Call Center application from Cisco Systems, to support outbound customer acquisition and CRM workflows in the United Kingdom. The deployment centered on a rostrvm VoIP predictive dialler and outbound contact solution that consolidated dialler control and VoIP telephony into the contact handling layer to increase agent flexibility and lower telephony costs.
The implementation packaged predictive dialler capabilities, outbound campaign management, agent routing and desktop controls, and CRM integration to retain contact history and support acquisition scripts. Operational coverage focused on Insure4Retirement’s contact centre sales and customer service functions across the UK, with governance organized around campaign scheduling, agent scripting and contact list management. The case study documents improved agent flexibility and reduced telephony costs as outcomes, and the mapping to the Cisco rostrvm Invex Complete bundle is drawn from market records rather than a direct Cisco or Invex press release.
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Yorkshire Ambulance Service | Healthcare | 7200 | $1.1B | United Kingdom | Cisco Systems | Cisco rostrvm Invex Complete | Call Center | 2020 | n/a |
In 2020, Yorkshire Ambulance Service implemented a contact centre solution for healthcare call handling and CRM to modernise patient and dispatch contact operations. Third party technographic data associates that deployment with Cisco rostrvm Invex Complete and classifies the software in the Call Center category. This association is inferred from external reporting rather than independently confirmed.
The deployment centered on Call Center capabilities common to emergency medical contact environments, including interactive voice response, automatic call distribution with skills based routing, agent desktop CRM screens, call recording, and operational dashboards for real time queue and performance visibility. Workforce management and scheduling, together with scripted triage and disposition workflows to support clinical dispatch decisions, were identified as configuration priorities consistent with Call Center implementations in healthcare.
Operational scope covered patient contact and ambulance dispatch contact operations across the trust, consolidating call handling and CRM workflows under a single platform. Governance emphasis in the implementation narrative focused on standardizing call handling protocols, escalation paths to clinical dispatch, and centralized reporting to inform operational command. The implementation description is drawn from third party technographic attribution and the stated intent to modernise contact operations, further technical validation was not provided in the source record.
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Yorkshire Building Society | Banking and Financial Services | 3300 | $1.3B | United Kingdom | Cisco Systems | Cisco rostrvm Invex Complete | Call Center | 2016 | n/a |
In 2016, Yorkshire Building Society implemented Cisco rostrvm Invex Complete, a Call Center application deployed in the United Kingdom to support inbound and outbound customer service operations. AppsRunTheWorld records list the solution as Cisco Rostrvm CallGuide and link the deployment to Cisco and Invex, indicating the product bundle reported as Cisco rostrvm Invex Complete in technographics data.
The Cisco rostrvm Invex Complete deployment covered core call center capabilities typical of Call Center platforms, including automatic call distribution, interactive voice response, computer telephony integration to surface customer records, an agent desktop for inbound and outbound handling, skills based routing, and consolidated reporting for contact center supervision. The implementation is described as a call-centre/CRM solution, which implies synchronization between telephony events and CRM records to support agent workflows and campaign dialing.
Operationally the implementation served Yorkshire Building Society customer service operations across the United Kingdom, centralizing telephony routing and customer interaction handling within the contact center environment. Governance details and rollout sequencing are not provided in source material, the available record focuses on application selection and the linkage to Cisco and Invex components for customer contact management.
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Buyer Intent: Companies Evaluating Cisco rostrvm Invex Complete
- Van De Venter Mojapelo, a South Africa based Professional Services organization with 15 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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