List of Cisco Webex Teams Customers
Cisco Systems
170 West Tasman Drive,
San Jose, 95134-1706, CA,
United States
San Jose, 95134-1706, CA,
United States
1 408-526-4000
Professional Services
86200
$61.5B
Since 2010, our global team of researchers has been studying Cisco Webex Teams customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cisco Webex Teams for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cisco Webex Teams for Collaboration include: Pfizer UK, a United Kingdom based Life Sciences organisation with 2500 employees and revenues of $3.88 billion, TSB Bank, a United Kingdom based Banking and Financial Services organisation with 5592 employees and revenues of $1.38 billion, ING United Kingdom, a United Kingdom based Banking and Financial Services organisation with 8000 employees and revenues of $1.30 billion, NHS 111, a United Kingdom based Professional Services organisation with 3000 employees and revenues of $300.0 million, Aston Lark, a United Kingdom based Insurance organisation with 1800 employees and revenues of $119.0 million and many others.
Contact us if you need a completed and verified list of companies using Cisco Webex Teams, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cisco Webex Teams customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aston Lark | Insurance | 1800 | $119M | United Kingdom | Cisco Systems | Cisco Webex Teams | Collaboration | 2015 | n/a |
Aston Lark implemented Cisco Webex Teams in 2015 as a Collaboration application to establish a unified communication platform for its insurance operations. The implementation was positioned to support unified communication, remote working and rapid acquisition integrations across the business.
The Cisco Webex Teams deployment focused on standard Collaboration capabilities including persistent messaging, virtual meetings, presence and file sharing to support business and IT workflows. Deployment workstreams leveraged Aston Lark’s hybrid cloud environment across Rackspace and Azure, and delivery was coordinated with multiple managed service provider arrangements and an in‑house IT team distributed across sites in the United Kingdom and Ireland.
Governance and operational changes accompanied the rollout, aligned to a newly implemented Change framework and a Technology Operating Model review, alongside the establishment of multiple lines of defence for information security. Cisco Webex Teams was delivered alongside Microsoft Teams for Unified Communication, supported Covid‑19 mitigation enabling full home working, and was part of the broader integration activity that saw the user base expand from 650 to 1050 within one year.
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ING United Kingdom | Banking and Financial Services | 8000 | $1.3B | United Kingdom | Cisco Systems | Cisco Webex Teams | Collaboration | 2015 | n/a |
In 2015 ING United Kingdom implemented Cisco Webex Teams as its workplace Collaboration platform across multiple European locations. The engagement was scoped as a proof of concept moving to a public Cisco Webex Teams deployment, targeting collaborative messaging, meetings and presence for business users.
The technical implementation included public Webex Teams tenancy combined with Microsoft Intune, Office 365 and data centre integration to support authentication, calendaring and content access. Configuration and orchestration work covered tenant provisioning, client configuration, user onboarding workflows and endpoint registration consistent with cloud Collaboration platform patterns.
Operational coverage spanned five EU countries and 15 physical sites, impacting directors, managers and engineering teams responsible for day to day collaboration and support. Integrations with O365 and Intune provided calendaring and device management linkage, while data centre integration provided connectivity between the cloud collaboration service and ING on prem infrastructure.
Delivery was executed in an agile way for the proof of concept, with governance centered on cross stakeholder coordination including directors, managers and engineers. End user adoption and BAU transition activities included user groups, onsite and online trainings, hyper care, user surveys and a self service portal to support ongoing Collaboration usage and support.
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NHS 111 | Professional Services | 3000 | $300M | United Kingdom | Cisco Systems | Cisco Webex Teams | Collaboration | 2020 | n/a |
In 2020 NHS 111 implemented Cisco Webex Teams in the Collaboration category to underpin urgent-care contact center operations delivered by Integrated Care 24. Cisco Webex Teams was deployed as part of a Webex Suite architecture including Cisco Unified Communications Manager, Cisco Packaged Contact Center Enterprise, Cisco Expressway, Webex Meetings, Webex Messaging, and Webex devices such as Room Kits and Boards to provide calling, meeting, and messaging across distributed teams.
The implementation configured functional modules for real-time calling, high-quality video, screen sharing, virtual workspaces, persistent messaging spaces, meeting recordings, and polling via Slido. Webex virtual workspaces were used for management meetings, patient referral coordination, and specialist clinical huddles, while Room Kits and Boards extended hybrid meeting capabilities and allowed drawings and artifacts to be saved and shared after calls.
Integrations were implemented with the CLEO patient management solution and with third-party file storage, calendar services, and CRM systems to ensure communications were tracked, recorded, and correlated with patient records. Operational coverage targeted three IC24 call centers serving south and east England, with a blended operational model that equipped roughly 600 staff for remote work and retained socially distanced onsite agents to maintain 24/7 NHS 111 telephone service continuity.
Governance and workflow changes emphasized secure communications, auditable call recording, and specialist working groups coordinated through persistent chat for faster information flow. The local technology partner Tesrex supported orchestration and rollout, recommending device and room kit expansion and enabling processes such as recorded AGM voting, breakout group facilitation, and a dedicated social space to support remote work culture and inclusion.
Results reported in the deployment include continued operation of all three call centers through pandemic demand surges, the ability to accommodate up to a 400% increase in demand for health services, and a reported 11 percent average increase in customer satisfaction scores for IC24 while national scores declined. Webex provided NHS 111 and IC24 with resilient, scalable Collaboration infrastructure to support remote contact center agents, clinician coordination, and rapid service continuity.
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Pfizer UK | Life Sciences | 2500 | $3.9B | United Kingdom | Cisco Systems | Cisco Webex Teams | Collaboration | 2017 | n/a |
In 2017, Pfizer UK deployed Cisco Webex Teams as part of its Collaboration toolkit at the Havant site to support site training, remote instruction, and blended learning delivery. The deployment was embedded within the training department where the Site Training Lead served as Site Owner and Subject Matter Expert for the Learning Management System LMS, managing training plans covering more than 700 procedures.
Cisco Webex Teams was used for synchronous virtual classrooms, persistent team spaces, screen sharing, session recording, and remote assessments to deliver compliance and practical training. The platform supported instructor led sessions, one to one practical assessments, and remote presentations as components of blended learning packages and soft skill development programs.
Operational use placed Cisco Webex Teams alongside the Learning Management System LMS and Microsoft Teams for scheduling and content orchestration, with the training team coordinating delivery for over 500 colleagues. Use cases included global compliance training, qualification and requalification of departmental trainers, facilitation of manufacturing investigations, and coordination of regulatory audit responses.
Governance centered on the Site Owner and SME responsibilities for data integrity in the LMS, management of training standards, redesign of over 100 training documents into pictorial formats, and implementation of a risk based approach across 700 procedures to determine training levels. Process standardization work involved leading 30 practitioners, creating corrective and preventative actions, and redesigning the standard on the job training approach to improve consistency across the network.
Explicit outcomes recorded alongside the Webex Teams usage include delivering 100 percent completion against global compliance training for 500 colleagues, achieving a site training completion metric of 99 percent with 30,298 items completed, oversight of qualification for 100 departmental trainers, and enrollment of 100 colleagues into Level 2 vocational qualifications. The platform was also used during Covid-19 to maintain continuity of remote training delivery.
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TSB Bank | Banking and Financial Services | 5592 | $1.4B | United Kingdom | Cisco Systems | Cisco Webex Teams | Collaboration | 2019 | n/a |
In 2019, TSB Bank implemented Cisco Webex Teams as part of its Collaboration portfolio to support remote working and synchronous communication. Cisco Webex Teams was introduced to provide core collaboration capabilities including persistent messaging, presence awareness, video conferencing and virtual meeting rooms to support one-to-one sessions, team meetings and remote training.
The deployment was positioned alongside existing Microsoft collaboration tools used at TSB, with Konstantin Denishev noting Microsoft software and Microsoft Teams were central to reducing meeting overload and improving collaboration. Operational coverage extended into HR and learning and development, where Webex Teams supplemented digital learning delivery and facilitated virtual instructor led sessions and informal team interactions, while Yammer groups and support classes continued to provide community and asynchronous engagement.
Governance emphasized access to information and simplified user experience, building on an existing remote-working policy to accelerate adoption. TSB aligned training, one-click access to learning resources and narrowed communication channels to manage meeting fatigue, and reported that Microsoft Teams in the environment helped decrease virtual meeting overload while Webex Teams addressed video and messaging needs within the Collaboration framework.
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Buyer Intent: Companies Evaluating Cisco Webex Teams
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Cisco Webex Teams. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Cisco Webex Teams for Collaboration include:
- SANKYU, a Japan based Transportation organization with 31054 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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SANKYU | Transportation | 31054 | $4.8B | Japan | 2025-12-10 |
FAQ - APPS RUN THE WORLD Cisco Webex Teams Coverage
Cisco Webex Teams is a Collaboration solution from Cisco Systems.
Companies worldwide use Cisco Webex Teams, from small firms to large enterprises across 21+ industries.
Organizations such as Pfizer UK, TSB Bank, ING United Kingdom, NHS 111 and Aston Lark are recorded users of
Cisco Webex Teams for Collaboration.
Companies using Cisco Webex Teams are most concentrated in Life Sciences, Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.
Companies using Cisco Webex Teams are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Cisco Webex Teams across Americas, EMEA, and APAC.
Companies using Cisco Webex Teams range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 100%, and global enterprises with 10,000+ employees - 0%.
Customers of Cisco Webex Teams include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Cisco Webex Teams customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.