List of Cityworks Work Management Customers
Sandy, 84070-5128, UT,
United States
Since 2010, our global team of researchers has been studying Cityworks Work Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cityworks Work Management for Asset Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cityworks Work Management for Asset Performance Management include: City of Frisco, TX, a United States based Government organisation with 1381 employees and revenues of $769.0 million, Vertas Group, a United Kingdom based Professional Services organisation with 4000 employees and revenues of $457.0 million and many others.
Contact us if you need a completed and verified list of companies using Cityworks Work Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cityworks Work Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City of Frisco, TX | Government | 1381 | $769M | United States | Cityworks, a Trimble Company | Cityworks Work Management | Asset Performance Management | 2015 | n/a |
In 2015, City of Frisco, TX implemented Cityworks Work Management as its Asset Performance Management solution. The deployment established a centralized asset and work management platform to consolidate municipal maintenance workflows and maintain a unified asset register under the application name Cityworks Work Management.
Configuration focused on core Asset Performance Management capabilities, including work order management, preventive maintenance scheduling, asset inventory and lifecycle tracking, inspection and regulatory compliance workflows, mobile field crew operations, and reporting and analytics. The City configured work types, scheduling rules, and maintenance plans to operationalize recurring maintenance and inspection routines within Cityworks Work Management.
Cityworks Work Management was integrated with MUNIS, the municipality's financial and human capital system, to coordinate cost accounting, labor charging, and capital project accounting. The system also integrated with Incode, the utility billing system used to track and bill water and sewer usage, solid waste fees and stormwater fees, to align service orders and billing records with utility accounts. Operational coverage included utilities, public works, and solid waste functions across the City of Frisco municipal environment.
Governance emphasized standardized work intake, asset data stewardship, and role based access controls for crews and supervisors. Rollout followed phased departmental adoption with configuration governance to enforce consistent asset taxonomy and work coding inside Cityworks Work Management.
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Vertas Group | Professional Services | 4000 | $457M | United Kingdom | Cityworks, a Trimble Company | Cityworks Work Management | Asset Performance Management | 2020 | n/a |
In 2020, Vertas Group implemented Cityworks Work Management as an Asset Performance Management solution from Cityworks, a Trimble company, to standardize work and asset processes across its United Kingdom facilities and estates operations. The Cityworks Work Management deployment was positioned to support operations, maintenance, and asset stewardship functions within the professional services organization, aligning field teams and central planners under a single work management environment.
Cityworks Work Management was configured to provide core Asset Performance Management capabilities including an enterprise asset registry, centralized work order management, preventive maintenance scheduling, inspection and condition reporting, mobile field workflows, and configurable forms and reports. The implementation emphasized configurable workflows and role based access control to separate planner, dispatcher, field technician, and management responsibilities within the system.
The environment sits alongside Vertas IT components used for people and careers administration, with Vertas retaining Talentsoft for its public careers site and talent workflows as a separate consumer facing application. The Cityworks Work Management deployment was implemented with an expectation of integrating spatial asset context and mobile field data capture through standard interface patterns, enabling asset location and field activity to be captured as part of routine work management processes.
Governance changes focused on centralized work intake and standardized scheduling procedures, implementation of condition based inspection routines, and formalized record keeping for assets and compliance activities. Operational governance defined approval and escalation paths within Cityworks Work Management, and configuration control was used to enforce consistent work types, priority rules, and lifecycle states across sites.
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Buyer Intent: Companies Evaluating Cityworks Work Management
- American Water, a United States based Utilities organization with 6500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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