List of CivicPlus SeeClickFix Customers
CivicPlus
302 South 4th Street, Suite 500,
Manhattan, 66502, KS,
United States
Manhattan, 66502, KS,
United States
1 888-228-2233
Professional Services
950
$92M
Since 2010, our global team of researchers has been studying CivicPlus SeeClickFix customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CivicPlus SeeClickFix for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CivicPlus SeeClickFix for Enterprise Asset Management include: King County, WA, a United States based Government organisation with 13000 employees and revenues of $5.40 billion, City of St. Petersburg, FL, a United States based Government organisation with 4248 employees and revenues of $370.0 million, City of Corona, a United States based Government organisation with 2000 employees and revenues of $337.0 million, City of Foster City, CA- Water and Wastewater Department, a United States based Government organisation with 50 employees and revenues of $16.0 million and many others.
Contact us if you need a completed and verified list of companies using CivicPlus SeeClickFix, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CivicPlus SeeClickFix customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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City of Corona | Government | 2000 | $337M | United States | CivicPlus | CivicPlus SeeClickFix | Enterprise Asset Management | 2010 | n/a | In 2010, the City of Corona implemented CivicPlus SeeClickFix as its 311 CRM to capture resident-submitted reports and support public works workflows. The CivicPlus SeeClickFix deployment was positioned within an Enterprise Asset Management context to provide structured intake for water and stormwater related service requests and to increase public engagement. The implementation emphasized resident-submitted reports and specialized water categories, enabling frontline intake, categorical triage, and routing to municipal crews. CivicPlus SeeClickFix functioned as a reporting and case management layer, standardizing incident classification for water conservation, leak reporting, and stormwater complaints, and providing a single record of citizen interactions for operational teams. Operational coverage centered on city public works, water, and stormwater functions across the City of Corona in California, United States. The system provided actionable data to those departments, supporting prioritization and response workflows while consolidating public input into municipal work queues and asset maintenance planning. Between June 2015 and March 2018 the city attributes nearly 4.4 billion gallons conserved in part to resident reporting through CivicPlus SeeClickFix, an explicit outcome tied to the platform. The deployment increased public engagement and delivered data that the city used to inform water and stormwater management decisions, while governance focused on integrating citizen reports into existing municipal operational processes. | |
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City of Foster City, CA- Water and Wastewater Department | Government | 50 | $16M | United States | CivicPlus | CivicPlus SeeClickFix | Enterprise Asset Management | 2019 | n/a | In 2019 City of Foster City, CA Water and Wastewater Department implemented CivicPlus SeeClickFix as an Enterprise Asset Management application to centralize maintenance request intake and asset tracking for water and wastewater operations. The initial deployment was scoped as a phased CMMS/EAM rollout with migration of historical records limited to the three modules targeted in the first phase, and a planned subsequent migration of additional modules at later deployment stages. Implementation scope and data migration focused on the department's existing Facilities Maintenance and Water System Maintenance datasets, and the asset registry held in the GIS database. The city documented that its home built Facilities Maintenance application contains approximately 15,000 work request records and tracks Request Type, Location, Department, Common Tasks, Contractors, In Stock Parts, Scheduled Maintenance, Staff, Staff Hourly Rates, and Vendors. The home built Water System Maintenance application contains approximately 30,000 records and tracks Request Type, Location, Parts, Vehicles, Staff, and Staff Hourly Rates. Assets are stored in SQL Server in LGIM (or extended) ArcGIS complaint tables, and the city will provide data samples and access to the selected vendor for migration and validation. Integration requirements emphasized operational coupling between CivicPlus SeeClickFix and municipal systems. The city specified Read Write level integration with SeeClickFix to create work orders from SeeClickFix tickets and to update the SeeClickFix ticket when a work order is updated or completed. The city specified Read level integration with CentralSquare Naviline to consume meter data, billing information, and consumption data. For ingestion of USA 811 markout emails the design patterns under consideration include inbound email processing to create tickets, IMAP or SMTP polling to capture email notifications, automated parsing of structured and unstructured email content to populate work order fields, and middleware or ETL staging to normalize attachments and coordinate ticket creation into the CMMS. Governance and rollout planning indicated the city will migrate history only for the three modules initially deployed and will sequence additional module migrations later. Access to data samples will be granted to the selected vendor as part of implementation intake, and the city identified an anticipated contract award checkpoint of 6/20/22 for sharing internal evaluation documentation after award. CivicPlus SeeClickFix will therefore operate as the central Enterprise Asset Management system for the Water and Wastewater Department, integrating work order intake, GIS asset records, and utility billing reads under a phased migration and integration governance model. | |
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City of St. Petersburg, FL | Government | 4248 | $370M | United States | CivicPlus | CivicPlus SeeClickFix | Enterprise Asset Management | 2014 | n/a | In 2014, the City of St. Petersburg implemented CivicPlus SeeClickFix as its Enterprise Asset Management 311 CRM platform. The deployment established a resident-facing application to capture service requests, publish Notices, and enable direct two-way communication between residents and municipal teams. Configuration emphasized triage and case management workflows to prioritize storm-related incidents, with routing and notification workflows configured to accelerate field dispatch and departmental assignment. CivicPlus SeeClickFix was used to push Notices and to support emergency operations, and workflows were adapted to collect structured post-event data useful for federal reporting such as FEMA. The implementation leveraged standard 311 CRM capabilities including resident reporting intake, automated routing, and notification orchestration to align with municipal response playbooks. Operationally the system supported coordination across 311, emergency management, public works, and field response during Hurricane Irma in 2017. During that event CivicPlus SeeClickFix increased two-way resident communication, enabled prioritized response during hurricanes, and improved post-event data collection for after-action and reporting. Governance centered on municipal process adaptation to operational workflows and citizen engagement protocols, with the application serving as a centralized public-facing intake and situational awareness layer for storm response. | |
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Government | 13000 | $5.4B | United States | CivicPlus | CivicPlus SeeClickFix | Enterprise Asset Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating CivicPlus SeeClickFix
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CivicPlus SeeClickFix. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CivicPlus SeeClickFix for Enterprise Asset Management include:
- Bennington College, a United States based Education organization with 300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD CivicPlus SeeClickFix Coverage
CivicPlus SeeClickFix is a Enterprise Asset Management solution from CivicPlus.
Companies worldwide use CivicPlus SeeClickFix, from small firms to large enterprises across 21+ industries.
Organizations such as King County, WA, City of St. Petersburg, FL, City of Corona and City of Foster City, CA- Water and Wastewater Department are recorded users of
CivicPlus SeeClickFix for Enterprise Asset Management.
Companies using CivicPlus SeeClickFix are most concentrated in Government, with adoption spanning over 21 industries.
Companies using CivicPlus SeeClickFix are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of CivicPlus SeeClickFix across Americas, EMEA, and APAC.
Companies using CivicPlus SeeClickFix range from small businesses with 0-100 employees - 25%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.
Customers of CivicPlus SeeClickFix include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified CivicPlus SeeClickFix customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Enterprise Asset Management.