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List of ClickLearn Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Alene Candles Manufacturing 500 $100M United States ClickLearn ClickLearn Platform Digital Adoption 2021 n/a
In 2021, Alene Candles deployed the ClickLearn Platform for Digital Adoption to create and maintain interactive training content aligned with its ERP and supply chain workflows. The deployment targeted multi-site onboarding across manufacturing locations and corporate administrative functions, supporting supply chain, administrative, and cross-functional teams in improving system proficiency. The ClickLearn Platform was configured to produce role-specific, process-driven learning artifacts and guided walkthroughs, capturing procedures and generating interactive simulations and context-sensitive help tied to transactional workflows. Content development emphasized customized, role-based curricula and continual content maintenance to keep training synchronized with ERP process changes. Integrations in the implementation included direct capture and documentation of IFS ERP processes for instructional content and incorporation of SAP data and open order reports to embed real transactional scenarios in training materials. Operational coverage included supply chain planning, order management, and administrative workflows across multiple sites, enabling cross-functional users to follow consistent procedures. Governance centered on an ERP Analyst and Training Lead who facilitated content creation, led multi-site onboarding sessions, and managed rollout between June 2021 and February 2022. The ClickLearn Platform improved end-user proficiency with the IFS ERP system and was leveraged to enhance data accuracy and provide actionable insights that informed supply chain and business decision making.
Allinq Communications 2000 $500M Netherlands ClickLearn ClickLearn Platform Digital Adoption 2017 n/a
In 2017, Allinq implemented the ClickLearn Platform as its Digital Adoption solution to document and operationalize finance workflows. The deployment was driven by a Finance Process Owner role active from January 2017 to July 2019, with that role moving to part time from February 2018, and it targeted finance process enablement and training across the organization. The ClickLearn Platform was configured to generate step by step work instructions, process documentation, and test scripts tied to finance operations, and to capture procedural knowledge needed for migration of Basic Data and Transactional Data. Key functional capabilities implemented included authoring of work instructions in ClickLearn, test scenario documentation, and end user guidance for finance tasks such as recording approved hours and issuing purchase orders. The implementation integrated explicitly with IFS, using ClickLearn Platform artifacts to document and standardize user interactions with IFS customizations. Operational coverage focused on the Finance department, managed by two key users and a functional manager, and included supplier-facing transactional processes and coordination at the Harderwijk site. Governance and rollout were organized under the Finance Process Owner who managed key users, prepared data migration activities, coordinated testing of IFS customizations, and delivered ClickLearn Platform training materials and explain to users sessions. The approach emphasized scripted process documentation, centralized control of configuration choices, and coordination between finance process owners and IFS technical changes.
AMFresh UK Consumer Packaged Goods 550 $290M United Kingdom ClickLearn ClickLearn Platform Digital Adoption 2021 n/a
In 2021, AMFresh UK implemented ClickLearn Platform as the Digital Adoption layer for a broader Microsoft Dynamics 365 programme. The ClickLearn Platform was provisioned during programme inception to pilot a core D365 business map template in the UK with planned roll out to the rest of the world. The implementation focused on ClickLearn Platform capabilities for build release automation, authoring of process documentation and guided user training, and integration with automated process testing. Configuration work included mapping Level 1 core business processes into ClickLearn artifacts, aligning business process ownership, and embedding AI based user support to surface contextual help at point of use. Integrations were explicitly mapped to Microsoft Dynamics 365 Finance and Supply Chain and the Aptean Food and Beverage layer, with downstream links to PowerBI reporting, To-Increase integration and EDI suites, Power Automate flows, and APT automated testing. DevOps was used to control progress and reporting, and the operational coverage targeted finance and supply chain functions through a super user and business manager community during the UK pilot and subsequent ROW rollout. Programme governance was delivered through a senior project management function providing RAID management and regular status reporting to the board and business owners. The phase that included ClickLearn Platform was handed over to a Microsoft Partner for the build phase, and delivery objectives were met on time and on budget while prioritising removal of manual Excel driven processes and shadow IT.
Ascensus Banking and Financial Services 5500 $1.7B United States ClickLearn ClickLearn Platform Digital Adoption 2023 n/a
In 2023 Ascensus deployed the ClickLearn Platform for Digital Adoption as the central element of its enterprise CRM training strategy during a cloud migration involving more than 100 users. The deployment was positioned to accelerate application launch timelines while increasing end user adoption across the CRM program, consistent with the organization owning the training budget and seeking a low‑headcount delivery model. The ClickLearn Platform implementation emphasized content authoring and multi‑format delivery. In just over three months two dedicated authors developed and published more than 50 training resources, each containing written documentation with screenshots that can be viewed online or exported, a Show Me video, and two hands‑on exercises labeled Test Me and Try Me. The team also made active use of the ClickLearn Replay feature to capture interaction sequences for repeatable lesson creation. Operational integration focused on embedding learning into the CRM user experience and simplifying access. The custom help link in the CRM was updated to point directly to the ClickLearn learning portal, and integrated Office 365 login enabled single sign on for rapid content access. The rollout targeted all online CRM users, and within one week of go live the platform recorded 80 plus unique users, more than 700 pages viewed, 300 plus Show Me videos watched, and submitted comments and feedback. Governance and process changes centered on an author-centric content model and aligning training to an aggressive CRM roadmap. Ascensus retained budget ownership and shifted from scaling frontend training headcount to scaling authored content, allowing the CRM program to introduce product innovations without expanding the training delivery team. Ascensus ClickLearn Platform Digital Adoption CRM training emphasizes centralized authoring, integrated access, and content analytics as the foundation for ongoing enablement.
Atradius Insurance 3500 $2.8B Netherlands ClickLearn ClickLearn Platform Digital Adoption 2018 n/a
In 2018 Atradius implemented ClickLearn Platform to standardize and accelerate documentation and training for its Atradius Flow product across multiple markets. The deployment aligns with the Digital Adoption category and focuses on automated content capture, multi-format publishing, and localized training materials to support rapid product rollouts. The ClickLearn Platform implementation captured live process walkthroughs and produced multi-language outputs including video and PDF exports, along with bite-sized learning modules that reduced documentation time to three minutes per work process. Functional capabilities implemented included automated process recording, multi-language publishing, on-demand microlearning content generation, and reusable documentation assets aimed at keeping users and customers current with product changes. Integrations included a direct connection to D365 BC / NAV to ensure procedural content reflected the transactional workflows used by Atradius staff. Operational coverage spanned Atradius Flow in four countries and four languages, and extended to the upcoming Flow 2.0 rollout, supporting internal audiences such as local super users, sales, account managers, and 2nd line support who use the materials for training and troubleshooting. Governance and process changes centered on shifting responsibility for routine manuals away from the Product Owner to the ClickLearn Platform outputs, enabling the Product Owner to focus on delivery, market expansion, and coordination. Training and enablement workflows were restructured to leverage bite-sized modules, webinars, and recorded answers to customer specific queries, creating a growing knowledge base used for both individual support and broader stakeholder education. Documented outcomes from the implementation included the ability to focus on market expansion rather than extensive manual creation, consistently updated learning materials, and faster response to customer support queries through recorded guidance. Atradius continues to use ClickLearn Platform for documentation and training of Flow 2.0 as part of its ongoing scalability and efficiency strategy.
Professional Services 750 $300M United Kingdom ClickLearn ClickLearn Platform Digital Adoption 2023 n/a
Manufacturing 250 $40M Canada ClickLearn ClickLearn Platform Digital Adoption 2020 n/a
Professional Services 5500 $1.5B United States ClickLearn ClickLearn Platform Digital Adoption 2020 n/a
Utilities 8238 $1.3B United Kingdom ClickLearn ClickLearn Platform Digital Adoption 2023 n/a
Retail 2500 $300M United Kingdom ClickLearn ClickLearn Platform Digital Adoption 2023 n/a
Showing 1 to 10 of 104 entries

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FAQ - APPS RUN THE WORLD ClickLearn Platform Coverage

ClickLearn Platform is a Digital Adoption solution from ClickLearn.

Companies worldwide use ClickLearn Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Thermo Fisher Scientific, PCL Construction, Public Services and Procurement Canada, Georg Fischer and Atradius are recorded users of ClickLearn Platform for Digital Adoption.

Companies using ClickLearn Platform are most concentrated in Life Sciences, Professional Services and Government, with adoption spanning over 21 industries.

Companies using ClickLearn Platform are most concentrated in United States, Canada and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ClickLearn Platform across Americas, EMEA, and APAC.

Companies using ClickLearn Platform range from small businesses with 0-100 employees - 10.58%, to mid-sized firms with 101-1,000 employees - 44.23%, large organizations with 1,001-10,000 employees - 42.31%, and global enterprises with 10,000+ employees - 2.88%.

Customers of ClickLearn Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ClickLearn Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Digital Adoption.