List of Client Chat Live Customers
Austin, 78704, TX,
United States
Since 2010, our global team of researchers has been studying Client Chat Live customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Client Chat Live for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Client Chat Live for Chatbots and Conversational AI include: Rubenstein Law, a United States based Professional Services organisation with 460 employees and revenues of $76.0 million, Carpenter & Zuckerman, a United States based Professional Services organisation with 40 employees and revenues of $30.0 million, The Wilhite Law Firm, a United States based Professional Services organisation with 116 employees and revenues of $20.0 million, M&Y Personal Injury Attorneys, a United States based Professional Services organisation with 100 employees and revenues of $13.0 million, The Dominguez Firm, a United States based Professional Services organisation with 100 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Client Chat Live, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Client Chat Live customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Accent On Hearing | Retail | 10 | $1M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Accent On Hearing implemented Client Chat Live on its website. Client Chat Live, categorized as Chatbots and Conversational AI, was embedded as a web chat widget to handle site visitor inquiries and surface contact information for store follow up.
Deployment centered on the retail website front-end, with conversational workflows configured for customer service and appointment scheduling use cases. Implemented capabilities include real-time messaging, scripted canned responses, proactive visitor engagement, and form-based lead capture, all managed through the Client Chat Live administration console. Operational scope is the companys online customer engagement for its retail business, and governance responsibilities were retained by internal staff who configure conversation flows and manage agent availability.
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Adam Law | Professional Services | 10 | $1M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2019 | n/a |
In 2019 Adam Law implemented Client Chat Live on its public website as the primary web-based client engagement channel. The deployment uses Client Chat Live within the Chatbots and Conversational AI category to capture inquiries and provide real-time conversational access to the firm for prospective and existing clients.
The implementation centers on an embedded website chat widget and the vendor console for configuration, leveraging conversational workflows such as canned responses, automated lead capture forms, chat transcripts, and offline message capture. Client Chat Live is provisioned to surface initial intake questions, route conversations to available staff, and persist conversation history for follow up and compliance review.
Operational coverage is scoped to the firm website and front-office client intake functions, supporting attorneys and administrative staff through agent login, role-based access to the chat console, and template-driven response flows. Governance is handled through a centralized admin configuration, where working hours, response templates, and escalation rules are configured to align chat routing with the firm’s intake process and staff availability.
Configuration and maintenance are focused on site-level embedding and console management, with staff training on response playbooks and transcript review to ensure consistent client communication. The implementation positions Client Chat Live as the firm’s conversational layer for website engagement, linking web visitors to Adam Law’s client intake and front-office communication workflows.
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Aeton Law Partners | Professional Services | 10 | $1M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2023 | n/a |
In 2023, Aeton Law Partners implemented Client Chat Live on their public website, deploying the Client Chat Live conversational widget to support client engagement. The deployment uses the Chatbots and Conversational AI application as a cloud delivered website embedded conversational interface, routing inbound website queries to scripted bot flows and to live staff when escalated. The implementation is positioned for front office intake and client inquiry handling across the firm.
Configuration focused on conversational UI flows, scripted automated responses, live agent handoff, session transcripts, and contact data capture for client intake and appointment requests. Operational scope covers website interactions handled by the small firm administrative and legal staff, with the Client Chat Live application instrumented to surface transcripts and conversation logs to internal users. Governance emphasizes straightforward workflow ownership and escalation rules for inbound leads, with a lightweight rollout coordinated by internal staff given the company size.
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Affiliated Communications | Professional Services | 50 | $5M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Affiliated Communications deployed Client Chat Live on its corporate website. Client Chat Live is a Chatbots and Conversational AI application implemented to provide real-time web chat and automated conversational engagement for the company's US-based professional services visitors.
The deployment concentrated on embedding the Client Chat Live web chat widget into the public site, delivering category-aligned capabilities such as conversational flows, lead capture workflows, agent handoff routing, and basic conversational reporting to support sales and client services functions. Integration scope is limited to website-level embedding, with no external system integrations specified in the source, and operational coverage aligns with a single-site web presence for a 50 employee firm. Governance and operating procedures were organized under client services, using scripted response playbooks and a phased content rollout across key site pages to control conversational scope and maintain consistency.
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Alfredo A Izaguirre Pa | Professional Services | 10 | $1M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2016 | n/a |
In 2016 Alfredo A Izaguirre Pa implemented Client Chat Live, a Chatbots and Conversational AI application, on its public website. The deployment is a web embedded chat widget running on the firm website and scoped to online client intake and initial client engagement for the small professional services practice.
Client Chat Live is configured to provide conversational modules typical for Chatbots and Conversational AI, including automated greeting scripts, guided message flows, simple lead capture forms and conversation transcripts, with live agent handoff to firm staff when required. Operational control and daily configuration are managed by internal staff, with workflows oriented to capture website inquiries and route them to the legal team for follow up, and the deployment is limited to the firm website for client intake and website engagement.
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Professional Services | 10 | $1M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2020 | n/a |
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Professional Services | 10 | $1M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2022 | n/a |
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Professional Services | 11 | $2M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 10 | $1M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | United States | Client Chat Live | Client Chat Live | Chatbots and Conversational AI | 2016 | n/a |
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Buyer Intent: Companies Evaluating Client Chat Live
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