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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Client Chat Live Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Accent On Hearing Retail 10 $1M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2023 n/a
In 2023, Accent On Hearing implemented Client Chat Live on its website. Client Chat Live, categorized as Chatbots and Conversational AI, was embedded as a web chat widget to handle site visitor inquiries and surface contact information for store follow up. Deployment centered on the retail website front-end, with conversational workflows configured for customer service and appointment scheduling use cases. Implemented capabilities include real-time messaging, scripted canned responses, proactive visitor engagement, and form-based lead capture, all managed through the Client Chat Live administration console. Operational scope is the companys online customer engagement for its retail business, and governance responsibilities were retained by internal staff who configure conversation flows and manage agent availability.
Adam Law Professional Services 10 $1M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2019 n/a
In 2019 Adam Law implemented Client Chat Live on its public website as the primary web-based client engagement channel. The deployment uses Client Chat Live within the Chatbots and Conversational AI category to capture inquiries and provide real-time conversational access to the firm for prospective and existing clients. The implementation centers on an embedded website chat widget and the vendor console for configuration, leveraging conversational workflows such as canned responses, automated lead capture forms, chat transcripts, and offline message capture. Client Chat Live is provisioned to surface initial intake questions, route conversations to available staff, and persist conversation history for follow up and compliance review. Operational coverage is scoped to the firm website and front-office client intake functions, supporting attorneys and administrative staff through agent login, role-based access to the chat console, and template-driven response flows. Governance is handled through a centralized admin configuration, where working hours, response templates, and escalation rules are configured to align chat routing with the firm’s intake process and staff availability. Configuration and maintenance are focused on site-level embedding and console management, with staff training on response playbooks and transcript review to ensure consistent client communication. The implementation positions Client Chat Live as the firm’s conversational layer for website engagement, linking web visitors to Adam Law’s client intake and front-office communication workflows.
Aeton Law Partners Professional Services 10 $1M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2023 n/a
In 2023, Aeton Law Partners implemented Client Chat Live on their public website, deploying the Client Chat Live conversational widget to support client engagement. The deployment uses the Chatbots and Conversational AI application as a cloud delivered website embedded conversational interface, routing inbound website queries to scripted bot flows and to live staff when escalated. The implementation is positioned for front office intake and client inquiry handling across the firm. Configuration focused on conversational UI flows, scripted automated responses, live agent handoff, session transcripts, and contact data capture for client intake and appointment requests. Operational scope covers website interactions handled by the small firm administrative and legal staff, with the Client Chat Live application instrumented to surface transcripts and conversation logs to internal users. Governance emphasizes straightforward workflow ownership and escalation rules for inbound leads, with a lightweight rollout coordinated by internal staff given the company size.
Affiliated Communications Professional Services 50 $5M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2021 n/a
In 2021, Affiliated Communications deployed Client Chat Live on its corporate website. Client Chat Live is a Chatbots and Conversational AI application implemented to provide real-time web chat and automated conversational engagement for the company's US-based professional services visitors. The deployment concentrated on embedding the Client Chat Live web chat widget into the public site, delivering category-aligned capabilities such as conversational flows, lead capture workflows, agent handoff routing, and basic conversational reporting to support sales and client services functions. Integration scope is limited to website-level embedding, with no external system integrations specified in the source, and operational coverage aligns with a single-site web presence for a 50 employee firm. Governance and operating procedures were organized under client services, using scripted response playbooks and a phased content rollout across key site pages to control conversational scope and maintain consistency.
Alfredo A Izaguirre Pa Professional Services 10 $1M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2016 n/a
In 2016 Alfredo A Izaguirre Pa implemented Client Chat Live, a Chatbots and Conversational AI application, on its public website. The deployment is a web embedded chat widget running on the firm website and scoped to online client intake and initial client engagement for the small professional services practice. Client Chat Live is configured to provide conversational modules typical for Chatbots and Conversational AI, including automated greeting scripts, guided message flows, simple lead capture forms and conversation transcripts, with live agent handoff to firm staff when required. Operational control and daily configuration are managed by internal staff, with workflows oriented to capture website inquiries and route them to the legal team for follow up, and the deployment is limited to the firm website for client intake and website engagement.
Professional Services 10 $1M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2020 n/a
Professional Services 10 $1M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2022 n/a
Professional Services 11 $2M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2019 n/a
Professional Services 10 $1M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2018 n/a
Professional Services 10 $1M United States Client Chat Live Client Chat Live Chatbots and Conversational AI 2016 n/a
Showing 1 to 10 of 217 entries

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FAQ - APPS RUN THE WORLD Client Chat Live Coverage

Client Chat Live is a Chatbots and Conversational AI solution from Client Chat Live.

Companies worldwide use Client Chat Live, from small firms to large enterprises across 21+ industries.

Organizations such as Rubenstein Law, Carpenter & Zuckerman, The Wilhite Law Firm, M&Y Personal Injury Attorneys and The Dominguez Firm are recorded users of Client Chat Live for Chatbots and Conversational AI.

Companies using Client Chat Live are most concentrated in Professional Services, with adoption spanning over 21 industries.

Companies using Client Chat Live are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Client Chat Live across Americas, EMEA, and APAC.

Companies using Client Chat Live range from small businesses with 0-100 employees - 99.08%, to mid-sized firms with 101-1,000 employees - 0.92%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Client Chat Live include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Client Chat Live customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.