List of CMap CRM Customers
Macclesfield, SK10 4TG,
United Kingdom
Since 2010, our global team of researchers has been studying CMap CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CMap CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CMap CRM for CRM include: Morrisons, a United Kingdom based Retail organisation with 101138 employees and revenues of $22.35 billion, Grimshaw, a United Kingdom based Professional Services organisation with 600 employees and revenues of $67.0 million, Make Architects United Kingdom, a United Kingdom based Construction and Real Estate organisation with 120 employees and revenues of $30.0 million, Studio 2H Design, a United States based Construction and Real Estate organisation with 20 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using CMap CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CMap CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Grimshaw | Professional Services | 600 | $67M | United Kingdom | CMap | CMap CRM | CRM | 2021 | n/a | In 2021, Grimshaw implemented CMap CRM to consolidate multiple disconnected systems into a single CRM/PSA platform to improve project reporting, resourcing and profitability across its global practice, reported from the UK office. The deployment centralized client, project and resource records in CMap CRM and leveraged CMap project and finance features to unify CRM and professional services automation workflows. The implementation established a single source of truth for project lifecycle data used by project delivery and finance teams. Functional modules implemented include core CRM, project management, resource management and finance and project profitability capabilities, enabling real-time reporting and resource allocation workflows. Operational coverage spans Grimshaw's global practice with governance focused on standardized project reporting and an adoption-driven rollout coordinated from the UK office. Outcomes reported from the case study include much higher user adoption, real-time reporting and clearer project profitability as direct results of using CMap CRM, and processes were restructured to route project financials and utilization into the centralized CRM/PSA environment. | |
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Make Architects United Kingdom | Construction and Real Estate | 120 | $30M | United Kingdom | CMap | CMap CRM | CRM | 2020 | n/a | In 2020, Make Architects United Kingdom implemented CMap CRM to increase visibility into operations and improve timesheet and expense capture across its design teams. Make Architects deployed CMap CRM as a CRM to manage project, time, and resourcing workflows supporting project delivery, finance, and business development across UK and international offices. CMap CRM was configured to support project management modules, time entry and timesheet approval, expense capture, and resource planning capabilities, with relationship management and CRM functionality inferred from the platform scope described in the case study. The implementation consolidated project records, resource calendars, and financial capture into a centralized application to align project delivery and resourcing decisions. Operational coverage included studio operations, project delivery, resourcing, and finance functions across Make Architects United Kingdom and referenced international offices. Governance and process changes standardized timesheet and expense submission and introduced centralized resource allocation workflows to increase engagement with the system and improve operational visibility, outcomes explicitly noted in the source case study. | |
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Morrisons | Retail | 101138 | $22.4B | United Kingdom | CMap | CMap CRM | CRM | 2013 | Capgemini | In 2013 Morrisons implemented CMap CRM, deploying a CRM application developed by Capgemini to strengthen customer focus and competitive positioning against other major supermarket rivals. The initiative was framed to centralize customer profile management and to support personalised offers, new product range development and a more effective marketing programme. The CMap CRM configuration emphasized customer data management, segmentation, campaign management, multichannel contact tracking and analytics integration. Implementation work focused on ingesting data from digital marketing channels, social media and analytics tools, and on capturing customer communications via phone, email, web, letter and social media to build unified customer profiles. Capgemini delivered integration workflows to consolidate disparate marketing and analytics feeds into CMap CRM, enabling marketing and product teams to leverage a single view of the customer for targeted campaigns and assortment decisions. Operational coverage centered on marketing, customer service and product planning functions within Morrisons, aligning customer insight and campaign execution. Governance changes established centralized data management practices and campaign governance to support segmentation driven marketing and personalised offer creation. The stated outcome of the implementation was improved ability to understand and meet individual tastes and shopping habits, enabling personalised offers, new product ranges and a more effective marketing programme. | |
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Construction and Real Estate | 20 | $3M | United States | CMap | CMap CRM | CRM | 2023 | n/a |
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