List of Cobber (formerly ResPax) Customers
Cairns, 4870, QLD,
Australia
Since 2010, our global team of researchers has been studying Cobber (formerly ResPax) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cobber (formerly ResPax) for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cobber (formerly ResPax) for Reservation and Booking Management include: Experience Co, a Australia based Leisure and Hospitality organisation with 500 employees and revenues of $84.0 million, Reef Unlimited Australia, a Australia based Leisure and Hospitality organisation with 250 employees and revenues of $25.0 million, Habitat Noosa Australia, a Australia based Leisure and Hospitality organisation with 30 employees and revenues of $3.0 million, Wombeyan, a Australia based Leisure and Hospitality organisation with 5 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Cobber (formerly ResPax), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cobber (formerly ResPax) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Experience Co | Leisure and Hospitality | 500 | $84M | Australia | Cobber | Cobber (formerly ResPax) | Reservation and Booking Management | 2005 | n/a |
In 2005, Experience Co implemented Cobber, formerly ResPax, for Reservation and Booking Management. The deployment centralized reservation and booking management across Experience Co's adventure and reef brands in Australia, driving direct online bookings while supporting reservation lifecycle functions including inventory control, pricing and booking engine operations. Cobber is configured to manage tour and reservation management workflows and channel distribution via booking engine and channel manager modules.
The implementation supports operations across Australia and covers online channels and call centre booking flows, with the vendor case study reporting a reduction in call-centre staffing costs by about 20 percent. Governance emphasized centralized booking operations for the brands and standardized reservation workflows and channel distribution rules to manage availability and rates. Integrations and operational configuration are focused on channel distribution and booking engine connectivity within the Reservation and Booking Management environment, with operational scope including reservations, customer booking processing and scheduling for Experience Co's branded operations.
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Habitat Noosa Australia | Leisure and Hospitality | 30 | $3M | Australia | Cobber | Cobber (formerly ResPax) | Reservation and Booking Management | 2023 | n/a |
In 2023, Habitat Noosa Australia deployed Cobber (formerly ResPax) as its Reservation and Booking Management platform, embedding the application on the public website to capture direct reservations. Cobber (formerly ResPax) is configured as the primary online booking engine for the 30 person leisure and hospitality operator, supporting the core reservation lifecycle from availability display to booking confirmation. The implementation scope centers on front desk and reservations workflows, with online booking flows surfaced directly on pages of https://www.habitatnoosa.com.au/.
Core functional modules implemented include an availability calendar, rate and inventory controls, booking flow and guest profile management, and automated confirmation and communication capabilities typical of Reservation and Booking Management software. Operational ownership rests with reservations and operations staff, and the deployment emphasizes web integration and staff configuration rather than enterprise middleware given the company size. Governance focuses on process alignment for booking handling, guest communications, and daily operational updates, with on site configuration and staff training driving the rollout.
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Reef Unlimited Australia | Leisure and Hospitality | 250 | $25M | Australia | Cobber | Cobber (formerly ResPax) | Reservation and Booking Management | 2021 | n/a |
In 2021, Reef Unlimited Australia implemented Cobber, formerly ResPax, to manage reservations and ticketing for its Great Barrier Reef and Far North Queensland tours. The deployment uses Cobber as a Reservation and Booking Management application to centralize booking workflows and ticket issuance for operations based in Cairns, Queensland.
The implementation centers on reservations and ticketing capabilities and includes reporting functionality inferred from vendor materials, with Cobber handling availability management, booking capture, ticket generation, and operational reporting. Functionally the platform supports booking operations, frontline sales and guest services, and financial reporting workflows that feed tour scheduling and capacity planning.
Operational scope is focused on Reef Unlimited sites in Cairns and across Queensland, where the platform is configured to manage multiple tour products and ticket types. Governance and process changes emphasized centralized booking control and streamlined booking processes, with the vendor reporting estimated annual savings of around $180,000 as a result of the Cobber implementation.
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Leisure and Hospitality | 5 | $1M | Australia | Cobber | Cobber (formerly ResPax) | Reservation and Booking Management | 2016 | n/a |
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