List of COINS CRM Customers
Slough, SL1 2EA,
United Kingdom
Since 2010, our global team of researchers has been studying COINS CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased COINS CRM for Construction CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using COINS CRM for Construction CRM include: Persimmon PLC, a United Kingdom based Construction and Real Estate organisation with 4200 employees and revenues of $3.66 billion, Enerveo, a United Kingdom based Construction and Real Estate organisation with 1100 employees and revenues of $281.0 million, Mulberry Homes, a United Kingdom based Construction and Real Estate organisation with 54 employees and revenues of $98.0 million, Cameron Homes, a United Kingdom based Construction and Real Estate organisation with 121 employees and revenues of $95.0 million, A.C. Lloyd Homes, a United Kingdom based Construction and Real Estate organisation with 100 employees and revenues of $57.0 million and many others.
Contact us if you need a completed and verified list of companies using COINS CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The COINS CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A.C. Lloyd Homes | Construction and Real Estate | 100 | $57M | United Kingdom | COINS Global | COINS CRM | Construction CRM | 2015 | n/a |
In 2015, A.C. Lloyd Homes implemented COINS CRM as its Construction CRM to formalize new homes sales workflows across sales, marketing and site teams. COINS CRM was deployed to support lead capture, reservation management and purchaser progression tracking for the company’s UK new homes operations.
Configuration centered on sales pipeline and progression monitoring capabilities, with emphasis on lead and reservation tracking, customer contact management and marketing listing workflows. Functional capabilities implemented included valuation and listing recordkeeping, mortgage referral workflow support, complaint and enquiry handling, and standardized daily, weekly and monthly sales reporting to align with the company’s direct sales environment.
Operational rollout prioritized user training and sales leadership enablement, reflecting on-site practices such as show home presentation and negotiator-led deal progression. Staff-level familiarity with Office 365, Salesforce, Reapit and other CRM systems informed training design and adoption planning, while governance emphasized data entry accountability, progression monitoring and established reporting cadences within COINS CRM.
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Bennett Homes | Construction and Real Estate | 20 | $3M | United Kingdom | COINS Global | COINS CRM | Construction CRM | 2014 | n/a |
In 2014, Bennett Homes implemented COINS CRM as its Construction CRM to centralize sales and marketing workflows. COINS CRM was used to maintain customer records, provide a first line enquiry service to incoming leads, dispatch brochures and promotional materials, and update the company website and house sales portals in real time.
The deployment was configured to support contact and lead management, enquiry triage, site visit scheduling, and marketing activity tracking, with operational responsibility located in the sales and marketing function. Marketing governance included booking adverts and liaising with an external creative agency while marketing expenditure was tracked and exported to Excel for monthly Board reporting, and CRM maintenance was an ongoing operational task. User workflows emphasized customer engagement during site tours and new build sales, and COINS CRM functioned as the primary Construction CRM application for maintaining house sales pipelines and customer interactions.
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Cameron Homes | Construction and Real Estate | 121 | $95M | United Kingdom | COINS Global | COINS CRM | Construction CRM | 2017 | n/a |
In 2017, Cameron Homes selected COINS software and began implementing COINS CRM as a Construction CRM solution. The Staffordshire housebuilder, with 121 employees, initiated a phased deployment at the end of 2017 to align sales and operational workflows with a single vendor platform.
To date, they have implemented Procurement, Subcontract Management, Construction, CVR, Financials, Payroll, House Sales CRM and Customer Care within the COINS platform. COINS CRM is used to centralize house sales CRM and customer care workflows while linking those customer records to project and financial modules. They are currently implementing Land Appraisal and will also start implementing COINS mobile apps to add additional field and customer interaction capabilities.
The deployment follows a module by module sequencing approach, progressing from financials and payroll through operational construction modules into sales and post sales support. Operational coverage includes procurement, commercial, project delivery, finance, payroll and sales functions at their Staffordshire sites, with governance driven by staged activations of Construction, CVR and CRM capabilities.
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Enerveo | Construction and Real Estate | 1100 | $281M | United Kingdom | COINS Global | COINS CRM | Construction CRM | 2020 | n/a |
In 2020 Enerveo deployed COINS CRM, a Construction CRM, as the primary customer relationship and opportunity management system across its UK and Ireland operations. The deployment aligned with a company rebrand and new ownership and was positioned to standardize business development and bid management workflows for an organization of roughly 1,100 employees.
The implementation emphasized Construction CRM capabilities including opportunity pipeline management, account and contact management, activity tracking, and tender and bid tracking. Configuration prioritized structured win plans, qualification stages, and handoff checkpoints to professional estimating and infrastructure solutions teams to support work winning processes and bid writing activities.
Operational coverage included Business Development, commercial and estimating teams, bid writing teams, and regional BD roles across Leeds, Manchester, Liverpool, Newcastle and national teams in the UK and Ireland. The job profile for BD roles explicitly required CRM proficiency and noted that prior COINS experience would be advantageous, indicating user-level adoption expectations and role-based access patterns for hybrid field and office users. Integrations to specific back office or ERP systems are not specified in the source material.
Governance centered on pipeline discipline and cross-functional collaboration between BD and infrastructure solutions teams, with role-level responsibilities for opportunity identification and win plan ownership. Training expectations were embedded in hiring language to reinforce consistent CRM usage for customer relationship workflows and bid management, and no external implementation partner, costs, or measurable outcomes are provided in the available information.
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iQ Construct | Construction and Real Estate | 50 | $10M | Australia | COINS Global | COINS CRM | Construction CRM | 2017 | n/a |
In 2017, iQ Construct implemented COINS CRM as its Construction CRM to establish a single integrated operational and financial platform for a commercial head contractor. The decision emphasized a full business application rather than a standalone accounting tool, with COINS CRM intended to remove reliance on outside spreadsheets and centralize business reporting and intelligence across projects.
COINS CRM deployment at iQ Construct encompassed budgeting and forecasting capabilities, extended customer relationship management functionality, and a cost value reconciliation module. The cost value reconciliation CVR module was implemented as a core month end control, delivering transparent project financial performance and enabling live input of construction process variables for scenario planning.
The implementation functionally united operational workflows and financial data within the COINS CRM application, creating an end to end operational and financial system that supports project level reporting and company strategic planning. Business intelligence integration was configured to surface consolidated project metrics to management and the Strategic Business Manager, supporting assessment of market dynamics, risk and opportunity without relying on disconnected spreadsheets.
Governance and process changes centered on using COINS CRM for month end financial review and for rapid scenario planning to inform upscaling or downscaling decisions. As stated by company leadership, COINS CRM empowered management to make informed business decisions by providing consolidated visibility into project financial status and related business drivers.
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Construction and Real Estate | 54 | $98M | United Kingdom | COINS Global | COINS CRM | Construction CRM | 2019 | n/a |
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Construction and Real Estate | 4200 | $3.7B | United Kingdom | COINS Global | COINS CRM | Construction CRM | 2021 | n/a |
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Construction and Real Estate | 150 | $15M | United Kingdom | COINS Global | COINS CRM | Construction CRM | 2017 | n/a |
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Buyer Intent: Companies Evaluating COINS CRM
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