List of CommandCenter Suite Customers
Chicago, 60661, IL,
United States
Since 2010, our global team of researchers has been studying CommandCenter Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CommandCenter Suite for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CommandCenter Suite for Critical Event Management include: City of New Orleans, a United States based Government organisation with 5751 employees and revenues of $1.40 billion, City Of Glendale, a United States based Government organisation with 2000 employees and revenues of $1.26 billion, Las Vegas Metropolitan Police Department, a United States based Government organisation with 4000 employees and revenues of $852.0 million and many others.
Contact us if you need a completed and verified list of companies using CommandCenter Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CommandCenter Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City Of Glendale | Government | 2000 | $1.3B | United States | Motorola Solutions | CommandCenter Suite | Critical Event Management | 2018 | n/a |
In 2018, City Of Glendale implemented Motorola Solutions CommandCenter Suite in a Critical Event Management deployment for the Glendale Police Department. The implementation centered on CommandCentral Aware and CommandCentral Analytics as the core of a Real Time Crime Center.
The deployment integrated live license plate reader feeds, citywide video streams, radio communications, CAD telemetry and third party analytics into a unified situational awareness and analytics layer. CommandCentral Aware provided map based visualization and live incident correlation, while CommandCentral Analytics supported event correlation and evidence capture workflows. The architecture consolidated sensor ingestion, analytic processing and investigator access within the Real Time Crime Center.
Operational coverage included Glendale PD investigators, dispatch and tactical units and extended to the City Watch public private camera program, enabling public private camera feed onboarding and cross source query across video and LPR. Governance work focused on configuring role based access, evidence handling and analytic rule sets to support investigative workflows and officer safety use cases.
The implementation was used to speed investigations and protect officers, it reduced time to evidence and improved operational response.
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City of New Orleans | Government | 5751 | $1.4B | United States | Motorola Solutions | CommandCenter Suite | Critical Event Management | 2017 | n/a |
In 2017, the City of New Orleans implemented Motorola Solutions CommandCenter Suite as a Critical Event Management solution to support public safety and incident management functions. The deployment was delivered as a Real-Time Crime Center construct, aligning the CommandCenter Suite implementation with real-time situational awareness and analytic workflows used by emergency response and investigative teams.
The implementation leveraged Motorola CommandCentral Aware to ingest and correlate live video feeds, license plate reader streams, and 911/CAD data, configuring the CommandCenter Suite environment to present fused geospatial and timeline views for operators. Functional capabilities emphasized by the deployment included live video monitoring, automatic license plate recognition ingestion, CAD event correlation, and analytic event tagging to support rapid triage and evidence capture.
Operational coverage was city level, centered in New Orleans, LA, with the Real-Time Crime Center opening in November 2017 and becoming fully operational in early 2018, supporting 911 dispatch, patrol operations, and investigative units. Integrations explicitly included video systems, license-plate readers, and 911/CAD feeds, enabling cross-source incident correlation and a single operational picture for incident commanders and analysts.
Governance focused on centralized incident management workflows and cross-departmental data sharing to standardize event handling and evidence workflows, with role based access for dispatchers, analysts, and field commanders. Outcomes reported by the city included improved response times and faster evidence capture and analysis following the CommandCenter Suite and CommandCentral Aware deployment.
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Las Vegas Metropolitan Police Department | Government | 4000 | $852M | United States | Motorola Solutions | CommandCenter Suite | Critical Event Management | 2018 | n/a |
In 2018, the Las Vegas Metropolitan Police Department selected Motorola Solutions' CommandCenter Suite in the Critical Event Management category. The announcement in October 2018 signaled a program to unify digital evidence management, real-time video and analytics, computer aided dispatch and resource tracking to support emergency call handling and command and control in Las Vegas, NV.
The deployment consolidated Vault, Aware and Analytics modules within CommandCenter Suite to centralize evidence ingestion and case management, stream live video feeds, and surface analytics-driven event context for incident response. CommandCenter Suite was instrumented to align digital evidence workflows with operational video and analytics, enabling investigators and command staff to reference the same evidence repository and situational data.
Integrations explicitly targeted computer aided dispatch and resource tracking systems to create a common operating picture across emergency communications, field response and investigations. Operational coverage focused on LVMPD emergency call handling, command and control functions and investigative units in Las Vegas, NV, with the rollout estimated to have gone live the following year.
Governance and process changes emphasized streamlined evidence workflows and improved situational awareness for incident response and investigations, reflecting a centralized evidence handling and command post model. The implementation positioned the department to use Vault, Aware and Analytics as the core Critical Event Management tooling for case continuity and live operational coordination.
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