AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Commence CRM Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Baker Construction Construction and Real Estate 2500 $550M United States Commence Commence CRM CRM 2018 n/a
In 2018, Baker Construction implemented Commence CRM to centralize bid, client, and vendor workflows for the Idaho Falls estimating organization. The deployment positioned Commence CRM as the primary system for capturing estimator inputs, proposal artifacts, and client follow up activities, aligning the estimating function with Contracts, Marketing, and Project Management workflows. Commence CRM was configured to support core CRM capabilities including contact and account management, opportunity and bid tracking, proposal documentation, and vendor supplier records. Estimator-specific fields and templates were implemented to capture quantities, pricing line items, bid form requirements, baseline job duration, and proposal language, enabling consistent proposal assembly and standardized handoff packages for awarded work. Operational integrations and data flows were defined around explicit workflow touchpoints, Estimators provide initial data for entry into Commence CRM and the system is used to route specifications to the Contracts Department for insurance requirements and corporate review. The CRM also supports notifications and data sharing with Marketing for post-bid updates, tracks bid status until an award decision, and consolidates pricing, quotes, and proposal information to be copied into Project Manager onboarding meetings. Governance was organized around role based access and structured handoff processes between Estimating, Contracts, Operations, and Project Management, with the CRM enforcing status transitions from bid submission to award and project setup. Process changes captured in Commence CRM included follow up and client engagement workflows, lost job data collection for competitive monitoring, and standardized transition meetings to ensure pricing and submittal information moves from estimating into project execution.
HP Manufacturing 58000 $53.6B United States Commence Commence CRM CRM 2010 n/a
In 2010, HP implemented Commence CRM. The deployment targeted sales team and account management operations in the United States, where Hewlett Packard used Commence CRM, in the CRM category, to standardize lead management and reporting through Commence's CRM and sales automation functionality. Configuration emphasized CRM and sales automation modules, with inferred use cases around lead capture, opportunity tracking, account management workflows, and reporting dashboards based on the vendor testimonial. Commence CRM was configured to enforce consistent sales process stages and to centralize account data for field and inside sales teams. Operational governance focused on standardized lead handling and unified sales reporting across US sales organizations, and the testimonial highlights long term adoption and operational reliability. The implementation sustained multi year use of Commence CRM as a core system for sales automation and account management at HP.
Weight Watchers International Inc. Professional Services 7700 $1.2B United States Commence Commence CRM CRM 2013 n/a
In 2013, Weight Watchers International Inc. implemented Commence CRM. The deployment used Commence CRM as a CRM to support marketing, campaign management and contact tracking in the United States for member outreach and campaigns, reflecting application-level use in marketing and lead management. Implementation scope centered on marketing and campaign workflows, with inferred module usage including marketing automation, campaign management, contact tracking and lead management, configured to support member outreach operations and marketing teams. The customer testimonial cites improved marketing capability and a strong vendor relationship with Commence, indicating governance emphasis on vendor collaboration and operational adoption rather than extensive system integrations.
Manufacturing 353 $31M Mexico Commence Commence CRM CRM 2014 n/a
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FAQ - APPS RUN THE WORLD Commence CRM Coverage

Commence CRM is a CRM solution from Commence.

Companies worldwide use Commence CRM, from small firms to large enterprises across 21+ industries.

Organizations such as HP, Weight Watchers International Inc., Baker Construction and Ykk Mexicana are recorded users of Commence CRM for CRM.

Companies using Commence CRM are most concentrated in Manufacturing, Professional Services and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using Commence CRM are most concentrated in United States and Mexico, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Commence CRM across Americas, EMEA, and APAC.

Companies using Commence CRM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 25%.

Customers of Commence CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Commence CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.