List of Commure Engage Customers
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United States
Since 2010, our global team of researchers has been studying Commure Engage customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Commure Engage for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Commure Engage for Customer Engagement include: United Healthcare, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, Mount Sinai, a United States based Healthcare organisation with 48000 employees and revenues of $11.90 billion, Yale New Haven Health, a United States based Healthcare organisation with 15556 employees and revenues of $4.86 billion and many others.
Contact us if you need a completed and verified list of companies using Commure Engage, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Commure Engage customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Mount Sinai | Healthcare | 48000 | $11.9B | United States | Commure | Commure Engage | Customer Engagement | 2017 | n/a | In 2017 Mount Sinai implemented Commure Engage in a U.S. clinical care coordination deployment to prescribe digital therapeutics and to operationalize digital navigation pathways across specialties. The implementation used Commure Engage, categorized as Customer Engagement, and served as the spin-out origin for Rx.Health and the Commure Engage product lineage. The deployment explicitly leveraged the RxUniverse app-prescribing and digital pathway modules to enable clinicians to prescribe patient-facing digital therapeutics and to route patients into condition-specific navigation pathways. Configuration emphasized clinician prescribing workflows, patient activation flows, and app provisioning tied to specialty care pathways, with Commure Engage modules mapped to clinical use cases including chronic heart failure. Operational coverage spanned multiple clinical specialties within Mount Sinai’s U.S. care network and embedded Commure Engage into clinical workflows and EHR touchpoints to facilitate prescription, enrollment, and monitoring of digital therapies. Study pilots reported high patient activation and documented approximately a ~40% reduction in readmissions for chronic heart failure in pilot studies, as reported by Mount Sinai sources. Governance for the rollout was pilot-centric, focusing on clinical validation, clinician-facing workflow changes for prescribing and care coordination, and app formulary management through the RxUniverse modules. Rollout remained focused on pilot and specialty expansion phases documented by Mount Sinai, establishing the implementation as an operational model that underpinned subsequent commercialization activity for Rx.Health and Commure Engage. | |
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United Healthcare | Insurance | 400000 | $400.3B | United States | Commure | Commure Engage | Customer Engagement | 2021 | n/a | In 2021, United Healthcare adopted Commure Engage for Customer Engagement. The vendor cites United Healthcare as a payer customer of the Rx.Health platform now rebranded as Commure Engage, with deployment focused on member and patient engagement and clinical automation across payor workflows in the United States. Commure Engage is described in vendor materials as providing payer-focused customer engagement capabilities, which align with functional modules such as digital outreach orchestration, clinical workflow automation, and digital therapeutics activation for member activation paths. Specific module configurations, technical architecture, and named system integrations were not disclosed by the vendor, so governance and operational ownership are framed around member experience, care management, and clinical operations within payer workflows. United Healthcare Commure Engage Customer Engagement supports operational functions including member outreach, care management activation, and clinical automation across payor processes as presented in the announcement. | |
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Yale New Haven Health | Healthcare | 15556 | $4.9B | United States | Commure | Commure Engage | Customer Engagement | 2022 | n/a | In 2022 Yale New Haven Health implemented Commure Engage to automate personalized patient outreach and pre-appointment communications for breast imaging across its health system. The Commure Engage deployment is a Customer Engagement application used to support patient engagement and clinical care coordination in a U.S.-based setting. Configuration centered on appointment outreach workflows, personalized messaging templates, and digital navigation pathways to guide patients through screening steps. The implementation leveraged automated scheduling-triggered communications and response tracking to manage exam preparation and improve completion workflows. Operational scope covered breast imaging services and systemwide imaging sites within Yale New Haven Health, aligning outreach with clinical operations and appointment scheduling workflows. The deployment functionally addressed patient reminders, pre-visit instructions, and navigation support to reduce barriers to attendance. Governance incorporated standardized outreach protocols and escalation rules for nonresponse, with operational oversight by clinical and imaging leadership to align communications with care pathways. Process changes emphasized orchestrated messaging sequences and role-based ownership for follow up and patient navigation. Yale New Haven Health reported improved exam completion rates and a 54% relative reduction in no-shows and same-day cancellations after deploying Commure Engage, demonstrating measurable impact on patient attendance for breast imaging. |
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