List of ConexED Early Alerts Customers
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Since 2010, our global team of researchers has been studying ConexED Early Alerts customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ConexED Early Alerts for Case Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ConexED Early Alerts for Case Management include: Awo Bezirksverband Westliches Westfalen Germany, a Germany based Non Profit organisation with 6000 employees and revenues of $330.0 million, Jako, a Germany based Manufacturing organisation with 380 employees and revenues of $190.0 million, Chaffey College Foundation, a United States based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ConexED Early Alerts, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ConexED Early Alerts customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Awo Bezirksverband Westliches Westfalen Germany | Non Profit | 6000 | $330M | Germany | ConexED | ConexED Early Alerts | Case Management | 2019 | n/a |
In 2019, AWO Bezirksverband Westliches Westfalen put CGM SOZIAL TOPSOZ into production across 58 senior centres to standardize client administration and invoicing in North Rhine-Westphalia, Germany. The CGM SOZIAL TOPSOZ Klienteninformations and billing system went live on 31 December 2019 and served as the organizationwide administrative backbone for senior care operations.
Configuration emphasized client information management and billing modules, centralizing administrative workflows and invoicing processes for front office and finance teams. The implementation standardized data capture and client records, and consolidated invoicing orchestration across multiple sites to reduce manual paperwork.
Operational coverage included 58 senior centres in North Rhine-Westphalia, aligning care administration, reception teams and accounting under a single application footprint. The rollout delivered faster processing, improved communication and reduced paperwork as reported after go live, reflecting changes to daily operational workflows and interdepartmental coordination.
ConexED Early Alerts is recorded as a Case Management application associated with the organization, indicating a complementary client-centric alerting capability in the broader Case Management context. The presence of ConexED Early Alerts alongside CGM SOZIAL TOPSOZ suggests an emphasis on client records, alerting workflows and administrative coordination within AWO Bezirksverband Westliches Westfalen Case Management.
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Chaffey College Foundation | Retail | 10 | $1M | United States | ConexED | ConexED Early Alerts | Case Management | 2021 | n/a |
In 2021, Chaffey College Foundation implemented ConexED Early Alerts, deploying ConexED as a virtual counseling and student services platform to provide appointments, a virtual walk in lobby, and document sharing. The implementation supported student services and advising operations in California in the United States, centralizing scheduling and remote advising workflows. ConexED Early Alerts operated as the Case Management component within the broader ConexED student services suite to surface and manage student concerns through structured Case Management workflows.
Configuration emphasized appointment scheduling, virtual walk in session handling, secure document exchange, and an Early Alerts case workflow to log referrals, assign advisor follow up, and track interventions across advising teams. The deployment consolidated front line advising and counseling functions inside the ConexED environment, enabling case creation from virtual interactions and routing alerts to designated student services staff. Operational governance focused on advising unit ownership and standardized referral and follow up procedures during rollout, and the implementation streamlined scheduling and remote advising workflows as part of its operational scope.
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Jako | Manufacturing | 380 | $190M | Germany | ConexED | ConexED Early Alerts | Case Management | 2021 | dc AG |
In 2021, Jako deployed ConexED Early Alerts, a Case Management application, engaged through implementation services by dc AG. The deployment targeted centralizing case intake and early alerting for customer service and digital sales operations within Jako's Germany organization, aligning case workflows with online order and service exception handling.
ConexED Early Alerts was configured with category-aligned capabilities including automated alert ingestion, case creation and routing, notification workflows and configurable escalation paths, and case lifecycle tracking for resolution management. The implementation emphasized workflow orchestration and role-based routing to support customer service agents and e-commerce operations teams, and included configurable rules for prioritization and notification.
dc AG is credited on Jako's site for delivering JAKO's e-commerce and CMS to power unified B2C and B2B channels including teamshops, product variants and customization, and dc AG led the ConexED Early Alerts implementation. The dc AG engagement combined dynamic content and dynamic commerce capabilities with the Case Management deployment to support consolidated online ordering and customer engagement across Jako's digital channels in Germany.
Governance and rollout were executed with dc AG driving configuration and go-live coordination across digital sales and customer service functions, with operational scope limited to Jako's Germany digital channels and online ordering operations. Jako's public implementation notes attribute the e-commerce and CMS work to dc AG and report a consolidated online ordering experience and higher digital revenue as outcomes of the digital commerce and content work delivered alongside the Case Management implementation.
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