List of ContactMonkey Customers
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Since 2010, our global team of researchers has been studying ContactMonkey customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ContactMonkey for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ContactMonkey for Collaboration include: BASF, a Germany based Life Sciences organisation with 111408 employees and revenues of $75.74 billion, Mettler Toledo, a United States based Manufacturing organisation with 16000 employees and revenues of $3.79 billion, Travel Counsellors, a United Kingdom based Professional Services organisation with 281 employees and revenues of $483.0 million and many others.
Contact us if you need a completed and verified list of companies using ContactMonkey, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ContactMonkey customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BASF | Life Sciences | 111408 | $75.7B | Germany | ContactMonkey | ContactMonkey | Collaboration | 2020 | n/a |
In 2020, BASF implemented ContactMonkey, deploying ContactMonkey as a Collaboration application to support internal communications for its Agricultural Solutions communications team. The rollout centralized template design, standardized scheduled send workflows, and instrumented campaign-level email analytics to support internal communications and HR across a distributed workforce in Germany and globally.
ContactMonkey provided template management, send scheduling, and analytics capabilities that allowed the communications team to report campaign performance directly to leadership. Governance shifted toward centralized template control and scheduled sends to limit employee email overload, while analytics produced measurable proof points for leaders, including reported open rates as high as 88 percent. The implementation concentrated on communications workflow orchestration and operational coverage for Agricultural Solutions communications and HR rather than system integration work.
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Mettler Toledo | Manufacturing | 16000 | $3.8B | United States | ContactMonkey | ContactMonkey | Collaboration | 2018 | n/a |
In 2018, Mettler Toledo implemented ContactMonkey as a Collaboration application to support HR and internal communications. ContactMonkey was adopted by the internal communications team to build and send Outlook native employee newsletters and to measure engagement across the United States, with the full application name ContactMonkey referenced in governance and reporting.
The implementation focused on Outlook native message authoring and embedded engagement analytics, enabling the team to create, schedule and track newsletter open rates and engagement metrics. Operational ownership remained with the internal communications team, and workflow adjustments used measured engagement to refine send cadence and content decisions. The deployment produced explicit operational outcomes, saving the team roughly 4 hours per week about 25 days per year, reducing annual sends by 206 messages, and increasing average open rates by 6%.
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Travel Counsellors | Professional Services | 281 | $483M | United Kingdom | ContactMonkey | ContactMonkey | Collaboration | 2020 | n/a |
In 2020, Travel Counsellors implemented ContactMonkey in the Collaboration category to deliver personalized, survey-embedded newsletters and pulse checks to franchisees as part of HR and partner communications across the United Kingdom. The deployment targeted franchise operations and leadership messaging, enabling CEO and senior leadership to send personalized updates with embedded pulse surveys and emoji reaction capabilities. ContactMonkey was configured to support newsletter personalization, embedded survey workflows, and message-level engagement tracking to inform internal communication cadence and content targeting.
The implementation instrumented granular analytics, capturing open rates, emoji reactions, and pulse survey responses to provide accurate, actionable engagement data. Operational coverage focused on UK franchisees and internal leadership communications, with ContactMonkey used to distribute CEO and staff updates across the network. Outcomes reported included leadership communications reaching up to a 90% open rate within two days for CEO and staff updates, with analytics enabling visibility into response sentiment and engagement patterns.
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