AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of ContactMonkey Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
BASF Life Sciences 111408 $75.7B Germany ContactMonkey ContactMonkey Collaboration 2020 n/a
In 2020, BASF implemented ContactMonkey, deploying ContactMonkey as a Collaboration application to support internal communications for its Agricultural Solutions communications team. The rollout centralized template design, standardized scheduled send workflows, and instrumented campaign-level email analytics to support internal communications and HR across a distributed workforce in Germany and globally. ContactMonkey provided template management, send scheduling, and analytics capabilities that allowed the communications team to report campaign performance directly to leadership. Governance shifted toward centralized template control and scheduled sends to limit employee email overload, while analytics produced measurable proof points for leaders, including reported open rates as high as 88 percent. The implementation concentrated on communications workflow orchestration and operational coverage for Agricultural Solutions communications and HR rather than system integration work.
Mettler Toledo Manufacturing 16000 $3.8B United States ContactMonkey ContactMonkey Collaboration 2018 n/a
In 2018, Mettler Toledo implemented ContactMonkey as a Collaboration application to support HR and internal communications. ContactMonkey was adopted by the internal communications team to build and send Outlook native employee newsletters and to measure engagement across the United States, with the full application name ContactMonkey referenced in governance and reporting. The implementation focused on Outlook native message authoring and embedded engagement analytics, enabling the team to create, schedule and track newsletter open rates and engagement metrics. Operational ownership remained with the internal communications team, and workflow adjustments used measured engagement to refine send cadence and content decisions. The deployment produced explicit operational outcomes, saving the team roughly 4 hours per week about 25 days per year, reducing annual sends by 206 messages, and increasing average open rates by 6%.
Travel Counsellors Professional Services 281 $483M United Kingdom ContactMonkey ContactMonkey Collaboration 2020 n/a
In 2020, Travel Counsellors implemented ContactMonkey in the Collaboration category to deliver personalized, survey-embedded newsletters and pulse checks to franchisees as part of HR and partner communications across the United Kingdom. The deployment targeted franchise operations and leadership messaging, enabling CEO and senior leadership to send personalized updates with embedded pulse surveys and emoji reaction capabilities. ContactMonkey was configured to support newsletter personalization, embedded survey workflows, and message-level engagement tracking to inform internal communication cadence and content targeting. The implementation instrumented granular analytics, capturing open rates, emoji reactions, and pulse survey responses to provide accurate, actionable engagement data. Operational coverage focused on UK franchisees and internal leadership communications, with ContactMonkey used to distribute CEO and staff updates across the network. Outcomes reported included leadership communications reaching up to a 90% open rate within two days for CEO and staff updates, with analytics enabling visibility into response sentiment and engagement patterns.
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FAQ - APPS RUN THE WORLD ContactMonkey Coverage

ContactMonkey is a Collaboration solution from ContactMonkey.

Companies worldwide use ContactMonkey, from small firms to large enterprises across 21+ industries.

Organizations such as BASF, Mettler Toledo and Travel Counsellors are recorded users of ContactMonkey for Collaboration.

Companies using ContactMonkey are most concentrated in Life Sciences, Manufacturing and Professional Services, with adoption spanning over 21 industries.

Companies using ContactMonkey are most concentrated in Germany, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ContactMonkey across Americas, EMEA, and APAC.

Companies using ContactMonkey range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 66.67%.

Customers of ContactMonkey include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ContactMonkey customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Collaboration.