List of Coupa TPRM Customers
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Since 2010, our global team of researchers has been studying Coupa TPRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Coupa TPRM for Risk Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Coupa TPRM for Risk Management include: Canadian Imperial Bank of Commerce (CIBC), a Canada based Banking and Financial Services organisation with 49824 employees and revenues of $21.30 billion, Charles Schwab, a United States based Banking and Financial Services organisation with 33000 employees and revenues of $20.73 billion, Qatar National Bank, a Qatar based Banking and Financial Services organisation with 31000 employees and revenues of $11.13 billion, Brown-Forman, a United States based Consumer Packaged Goods organisation with 5000 employees and revenues of $3.98 billion and many others.
Contact us if you need a completed and verified list of companies using Coupa TPRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Coupa TPRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brown-Forman | Consumer Packaged Goods | 5000 | $4.0B | United States | Coupa Software | Coupa TPRM | Risk Management | 2019 | n/a |
In 2019 Brown-Forman implemented Coupa TPRM to support Risk Management across its third party and vendor risk activities, deploying a Coupa TPRM portal that is externally accessible via the company website. Coupa TPRM at Brown-Forman is presented as a hosted vendor risk portal and is used to centralize third party intake and assessment workflows for procurement, vendor management, and compliance teams.
The Coupa TPRM deployment includes standard TPRM capabilities such as questionnaire and assessment management, automated risk scoring, remediation tracking, continuous monitoring workflows, document collection via a vendor portal, and role based access control for internal reviewers. Coupa TPRM is configured to manage lifecycle stages from onboarding through ongoing monitoring, with templated assessments and approval routing to support operationalizing vendor risk policies.
Operational coverage focuses on procurement, vendor management, and compliance functions within Brown-Forman, leveraging the externally hosted Coupa TPRM portal to engage vendors directly through the website. Governance changes are reflected in implemented intake workflows, approval routing and centralized risk records to support consistent third party risk reviews, while integrations and implementation partners were not specified in the source information.
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Canadian Imperial Bank of Commerce (CIBC) | Banking and Financial Services | 49824 | $21.3B | Canada | Coupa Software | Coupa TPRM | Risk Management | 2021 | n/a |
In 2021, CIBC implemented Coupa TPRM to centralize third party risk assessment and vendor lifecycle workflows within its Risk Management function. The deployment focused on Vendor Management activities based in Toronto, ON and established Coupa TPRM as the system of record for intake, assessment, and contractual obligation tracking across business lines and IT Infrastructure stakeholders.
Coupa TPRM was configured to support TPRA intake submissions, provider risk assessments, and contract obligation tracking, with business analysts authoring and maintaining requirements and documentation. Functional capabilities implemented included intake request processing for third party risk assessments, ongoing vendor agreement analysis for renewals and obligations, purchase order review prior to accounts submission, and production of monthly status reports for managerial and executive audiences.
Operational coverage spanned Vendor Management, IT Infrastructure, accounts payable interactions, and service owners across CIBC business units, with regular meetings to negotiate obligation drafts and finalize approvals. Governance practices emphasized formal initiation and delivery of requirements, a maintained contract obligation tracker shared with relevant teams, and a cadence of status reporting to align production, managerial, and executive teams.
The implementation positions CIBC Coupa TPRM within the Risk Management category to standardize vendor assessment workflows and contract governance, linking business analyst driven requirements, vendor management processes, and account-side validation steps. Coupa TPRM supports a consistent relationship between CIBC, the application, Risk Management, and the Vendor Management business function.
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Charles Schwab | Banking and Financial Services | 33000 | $20.7B | United States | Coupa Software | Coupa TPRM | Risk Management | 2018 | n/a |
In 2018, Charles Schwab implemented Coupa TPRM to centralize third-party risk oversight within its procurement and compliance organization. Coupa TPRM was deployed as a Risk Management application to structure vendor lifecycle controls, formalize risk intake, and create standardized assessment workflows across procurement and vendor governance.
The implementation focused on Coupa TPRM capabilities common to Risk Management deployments, including vendor onboarding and attestations, configurable third-party questionnaires, risk scoring and tiering logic, remediation task workflows, document repository and evidence collection, and audit-ready activity logs. Configuration emphasized automated workflow routing, role based approvals, and notification orchestration to align procurement, vendor management, and compliance reviewers.
The Coupa TPRM deployment operated within Schwab's broader procure-to-pay application estate, which included PeopleSoft FSCM, Ariba, Concur, Paymode-X, ReconNet, Archibus, Hiperos, Workday HR, CoStar, and reporting system BO. The project required alignment of supplier master data, procurement reconciliation processes, HR identity sources, and reporting feeds to ensure consistent third-party records across finance, procurement, and vendor risk teams.
Governance changes accompanied the rollout, with centralized third-party risk policies, defined process owners in procurement and third-party risk, and formalized escalation and acceptance workflows. Charles Schwab Coupa TPRM Risk Management supported the business functions of procurement, vendor risk management, and compliance through standardized assessments and controlled remediation pathways.
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Banking and Financial Services | 31000 | $11.1B | Qatar | Coupa Software | Coupa TPRM | Risk Management | 2024 | n/a |
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