Toronto, M5J 0E7, ON,
Canada
Canadian Imperial Bank of Commerce (CIBC) Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Canadian Imperial Bank of Commerce (CIBC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49824 Canadian Imperial Bank of Commerce (CIBC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canadian Imperial Bank of Commerce (CIBC) has purchased the following applications: NICE Actimize Anti-Money Laundering for AML, Fraud and Compliance in 2019, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2015, Coupa Invoice for AP Automation in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canadian Imperial Bank of Commerce (CIBC) is running and its propensity to invest more and deepen its relationship with NICE Actimize , Equifax , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canadian Imperial Bank of Commerce (CIBC) revenues, which have grown to $21.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canadian Imperial Bank of Commerce (CIBC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NICE Actimize | Legacy | NICE Actimize Anti-Money Laundering | AML, Fraud and Compliance | TRM | n/a | 2019 | 2019 |
In 2019, CIBC implemented NICE Actimize Anti-Money Laundering as part of its AML, Fraud and Compliance tooling for enterprise AML risk management. The deployment supported CIBC's enterprise AML Investigator-Analyst function based in Toronto, ON, and fed into centralized compliance operations across the bank's investigation and reporting teams.
The NICE Actimize Anti-Money Laundering implementation focused on alert generation, case management, watchlist screening, and investigative workflow orchestration. Investigative capabilities were configured to capture alerts, support analyst case builds, collect documentary proof, maintain case files for suspicious transactions, and draft Suspicious Transaction Reports for submission to FINTRAC.
Actimize was used alongside and integrated with a range of electronic systems referenced by investigators, including World-Check, PEGA, Titan, Post Edge, PRM, TSYS, Certapay, COINS, Webview, CARM, and Passport. These connections enabled analysts to enrich alerts with screening results, payment and transaction data, and third-party identity or adverse media information during investigations.
Operational governance emphasized timely and efficient reporting, escalation protocols, and retention of evidentiary case files, with analysts responsible for conducting investigations, collecting documentary proof, and staying current with money laundering typologies. The deployment supported end-to-end investigative workflows from alert triage through STR drafting to submission to FINTRAC, aligning technology-driven alerting and case management with CIBC's compliance procedures.
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2021 | 2021 |
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Risk Management | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2014 | 2015 |
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Risk Management | TRM |
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2015 | 2016 |
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Treasury Management | TRM |
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1999 | 2000 |
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Treasury Management | TRM |
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2022 | 2022 |
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Treasury Management | TRM |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Process Mining | Analytics and BI |
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2017 | 2017 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2018 | 2018 |
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ERP Financial | ERP Financial Management |
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2010 | 2010 |
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ERP Financial | ERP Financial Management |
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2022 | 2022 |
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Expense Management | ERP Financial Management |
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2007 | 2007 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2018 | 2018 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2014 | 2015 |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2016 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Core Banking | ERP Services and Operations |
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2022 | 2022 |
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Digital Banking | ERP Services and Operations |
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2010 | 2010 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Loan Management | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Core HR | HCM |
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2016 | 2014 |
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2017 | 2017 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2019 | 2019 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2013 | 2013 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2023 | 2023 |
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Professional Services | Professional Services |
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2022 | 2022 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2018 | 2018 |
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Portfolio and Investment Management | Investment Management |
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2020 | 2020 |
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Portfolio and Investment Management | Investment Management |
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2019 | 2019 |
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Trade Order Management System (TOMS) | Investment Management |
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2020 | 2020 |
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Trading Platform | Investment Management |
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2010 | 2010 |
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Trading Platform | Investment Management |
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2021 | 2021 |
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Trading Platform | Investment Management |
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2019 | 2019 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Procurement | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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