List of Criterion WFM Customers
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United States
Since 2010, our global team of researchers has been studying Criterion WFM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Criterion WFM for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Criterion WFM for Workforce Management include: Pepper Construction, a United States based Construction and Real Estate organisation with 600 employees and revenues of $1.25 billion, Deseret Power, a United States based Utilities organisation with 250 employees and revenues of $220.0 million, Bayley Construction, a United States based Construction and Real Estate organisation with 140 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Criterion WFM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Criterion WFM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bayley Construction | Construction and Real Estate | 140 | $20M | United States | Criterion | Criterion WFM | Workforce Management | 2022 | n/a |
In 2022, Bayley Construction implemented Criterion WFM as part of a broader Criterion HCM deployment that provides HR and Payroll functionality, now branded as Sage HCM. The implementation targeted Workforce Management capabilities for the company’s West Coast construction operations, emphasizing timecard capture, time and attendance, employee self-service, and configuration for multi-state and multi-union payroll requirements. Bayley used Criterion WFM as the Workforce Management backbone to centralize field time capture and link HR-driven payroll processes.
Criterion WFM was integrated with Acumatica and Procore to synchronize labor transactions, enable payroll posting workflows, and produce custom labor reporting used by project and payroll teams. Functional modules implemented included time and attendance, labor reporting, payroll interfaces, and employee self-service for time submission and approvals. Governance and rollout centered on establishing centralized payroll administration and field time workflow controls to support compliant multi-jurisdiction and union payroll processing.
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Deseret Power | Utilities | 250 | $220M | United States | Criterion | Criterion WFM | Workforce Management | 2022 | n/a |
In 2022, Deseret Power implemented Criterion WFM and deployed Criterion HCM Payroll and HR modules to address complex union payroll requirements. The deployment targeted payroll and HR functions and positioned Criterion WFM as the central Workforce Management application for timekeeping and payroll orchestration at Deseret Power.
The implementation configured HCM Payroll to encode complex union payroll rules and consolidated payroll processing into a single-day payroll cycle, while HR module configuration included position-history tracking used in routine workforce administration. Timecard approvals and time and attendance workflows were put into daily operational use, and position-history features were used to support personnel changes and pay assignment visibility.
Operational scope covered organization-wide payroll and HR processes for Deseret Power’s approximately 250 employees, with daily governance centered on timecard approval workflows and position-history driven controls. The narrative does not list external system integrations or implementation partners, the focus is on Criterion WFM Workforce Management capabilities applied to payroll accuracy, timecard visibility, and faster payroll cycle execution.
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Pepper Construction | Construction and Real Estate | 600 | $1.3B | United States | Criterion | Criterion WFM | Workforce Management | 2018 | n/a |
In 2018, Pepper Construction selected Criterion WFM to centralize Workforce Management and to address fragmented HR and benefits processes across its Chicago, IL operations. The decision followed a vendor review and aimed to provide employees with a single unified HR portal through Criterion WFM, aligning workforce access with benefits and time workflows.
Implementation focused on configuring Criterion WFM to support time and attendance capture and benefits administration, using category-aligned capabilities for shift and attendance tracking, timecard aggregation, and ACA reporting workflows. Criterion WFM was configured to orchestrate payroll time feeds and to standardize timekeeping rules, inferred from the customer’s described need for integrated payroll and time workflows.
The deployment integrated Criterion WFM with Pepper Construction’s ERP for ACA compliance and for consolidated payroll processing, preserving a single authoritative source for employee time and benefits data. Operational ownership spanned HR, payroll, and benefits administration, extending to office and field workforce populations to ensure consistent attendance and benefits workflows.
Governance work included centralizing HR and benefits processes into a single application and establishing standardized time capture and approval workflows, giving employees a unified HR portal through Criterion WFM. The configuration emphasized Workforce Management best practices for attendance controls and compliance reporting while aligning operational processes across HR and payroll functions.
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