List of CRM-UK theCRM Customers
Banbury, OX15 4FF,
United Kingdom
Since 2010, our global team of researchers has been studying CRM-UK theCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CRM-UK theCRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CRM-UK theCRM for CRM include: Mercedes-Benz Passenger Cars UK, a United Kingdom based Automotive organisation with 570 employees and revenues of $5.81 billion, Capita, a United Kingdom based Professional Services organisation with 34500 employees and revenues of $3.13 billion, Neville Lumb United Kingdom, a United Kingdom based Distribution organisation with 150 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using CRM-UK theCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Capita | Professional Services | 34500 | $3.1B | United Kingdom | CRM-UK.com | CRM-UK theCRM | CRM | 2018 | n/a |
In 2018, Capita implemented CRM-UK theCRM as a CRM solution to strengthen reporting and customer-facing process workflows across its UK professional services operations. The deployment targeted CRM-led reporting and customer engagement use cases, with configuration oriented toward consolidated customer records and standardized reporting workflows for account management and service delivery teams. Capita implemented CRM-UK theCRM to centralize customer-focused processes and reporting across its UK professional-services units rather than across unspecified global sites.
The implementation emphasized CRM and reporting capabilities, with vendor case material describing use of theCRM for reporting and customer-focused process improvements. Functional capability focus inferred from public references includes reporting workflows, customer data consolidation, and operational support for customer service and account management functions. CRM-UK highlighted multi-week reporting time savings in this professional-services implementation, and governance activity described in vendor material centered on improving reporting accuracy and standardizing customer-facing processes.
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Mercedes-Benz Passenger Cars UK | Automotive | 570 | $5.8B | United Kingdom | CRM-UK.com | CRM-UK theCRM | CRM | 2017 | n/a |
In 2017, Mercedes-Benz Passenger Cars UK implemented CRM-UK theCRM in the CRM category to centralise customer interactions and connect marketing, sales and finance systems across its UK operations. The deployment was targeted at creating a unified customer engagement layer across retail and aftersales channels and supported customer facing, sales and finance business functions.
Vendor documentation does not list explicit module names, so modules have been inferred from CRM-UK integration descriptions. CRM-UK theCRM was configured with standard CRM capabilities including contact and account management, activity and interaction tracking, campaign management, and lead to order workflow orchestration, together with a central data model and integration orchestration components to manage system to system data flows.
CRM-UK describes integrations across marketing platforms, sales systems and finance systems, indicating API based connectors or integration middleware were used to link customer engagement touchpoints with transactional and financial systems within the UK. Governance emphasized centralisation of customer interactions across marketing, sales and finance teams, requiring cross functional workflow alignment and a single consolidated customer interaction record for Mercedes-Benz Passenger Cars UK.
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Neville Lumb United Kingdom | Distribution | 150 | $60M | United Kingdom | CRM-UK.com | CRM-UK theCRM | CRM | 2020 | n/a |
In 2020, Neville Lumb implemented CRM-UK theCRM to support its UK construction and commercial sales processes. The deployment targeted sales and quoting workflows, centralizing customer records and opportunity management within a CRM environment to provide a single source of truth for commercial teams.
Configuration emphasized sales and quotes modules and an ERP integration layer, integrating CRM-UK theCRM with Kerridge and pricing systems to speed quoting and reduce manual data entry. The CRM-UK theCRM implementation leveraged standard CRM capabilities such as quote generation, price lookup orchestration, and opportunity pipeline management to reduce duplicate entry between front‑end sales and back‑office pricing systems.
Operational scope covered commercial sales, estimating, and quoting functions across Neville Lumb's UK operations, with data flows established between CRM-UK theCRM and core pricing/ERP systems to streamline quote to order handoffs. Governance centered on aligning sales workflow rules, data validation for pricing integration, and phased rollout into sales and quoting teams. Outcomes reported include faster quoting and reduced manual data entry following the Kerridge and pricing system integration.
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