List of CSG Ascendon Customers
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Since 2010, our global team of researchers has been studying CSG Ascendon customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CSG Ascendon for Subscription and Recurring Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CSG Ascendon for Subscription and Recurring Billing include: CBTS, a United States based Professional Services organisation with 2400 employees and revenues of $1.30 billion, Eastlink, a Canada based Communications organisation with 1500 employees and revenues of $310.0 million, Ckh Iod United Kingdom, a United Kingdom based Communications organisation with 250 employees and revenues of $30.0 million, eSIM Go, a United Kingdom based Communications organisation with 57 employees and revenues of $1.2 million and many others.
Contact us if you need a completed and verified list of companies using CSG Ascendon, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CSG Ascendon customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CBTS | Professional Services | 2400 | $1.3B | United States | CSG Systems | CSG Ascendon | Subscription and Recurring Billing | 2021 | n/a |
In 2021, CBTS implemented CSG Ascendon as a cloud first SaaS subscription and billing platform. The deployment targeted Subscription and Recurring Billing capabilities to accelerate digital service launches and support new connectivity and managed services offerings in the United States.
CSG Ascendon was configured to leverage product catalog management, rating and charging capabilities, and subscription lifecycle controls to manage recurring offers. CBTS also engaged CSG Managed Services to outsource billing operations, shifting invoice generation and operational billing responsibilities to a vendor operated service. Configuration emphasized product and pricing agility to speed time to market for new services.
The architecture followed a cloud first SaaS model to provide scalability and simplify operational handoff to managed services. Operational scope focused on US based go to market teams, billing operations, and service delivery functions that support connectivity and managed services lines. Integrations with front end order capture and downstream financial reconciliation systems were considered as part of the end to end subscription and billing workflow.
The 2021 agreement was positioned to reduce total cost of ownership, improve scalability, and accelerate speed to market, with governance shifting toward a vendor managed billing model supported by CSG Managed Services. Rollout prioritized centralized catalog management and vendor operated billing rather than expanding in house billing headcount.
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Ckh Iod United Kingdom | Communications | 250 | $30M | United Kingdom | CSG Systems | CSG Ascendon | Subscription and Recurring Billing | 2020 | n/a |
In 2020, CKH IOD United Kingdom implemented CSG Ascendon, a Subscription and Recurring Billing application, to provide a centralized group billing and settlement platform supporting wholesale, MVNO and IoT customers across the 3 Group footprint. The deployment was positioned to strengthen digital wholesale and IoT monetization capabilities for CK Hutchison’s telecom unit in the UK and EMEA markets.
The implementation used CSG Ascendon modules oriented around centralized group billing and settlement and online charging, aligning subscription and recurring billing workflows with wholesale and MVNO commercial models. Online charging functionality enabled category aligned real time rating and charging workflows for IoT and MVNO traffic while centralized settlement capabilities consolidated invoicing and intercompany settlement processes across group entities.
Operational coverage spanned the 3 Group footprint across the UK and EMEA, with the platform embedded into wholesale, MVNO and IoT commercial operations to support customer billing, partner settlement and monetization orchestration. Governance changes focused on centralizing billing and settlement policy at the group level and standardizing billing workflows for wholesale and MVNO agreements, enabling consistent charge capture and settlement across sites.
The program explicitly aimed to strengthen digital wholesale and IoT monetization capabilities through centralized Subscription and Recurring Billing controls and real time charging, positioning CSG Ascendon as the group billing and settlement backbone for CKH IOD’s wholesale, MVNO and IoT business functions.
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Eastlink | Communications | 1500 | $310M | Canada | CSG Systems | CSG Ascendon | Subscription and Recurring Billing | 2015 | n/a |
In 2015, Eastlink implemented CSG Ascendon to build an online storefront and monetize digital services for its Canadian consumer video offering. CSG Ascendon was deployed as a Subscription and Recurring Billing solution to enable sales of movies, OTT and other content, broaden payment options, and link purchases directly to customers monthly bills.
CSG Ascendon was configured to support storefront, catalog monetization, payment method handling, and billing linkage capabilities, aligning digital content entitlement with customer account billing records. The implementation connected the consumer-facing storefront workflow to Eastlink billing operations so purchases and recurring charges could appear on the customer monthly statement, and it concentrated operational scope on a Canada focused digital media and billing initiative. Governance emphasized accelerating time-to-market for new content sales and improving the consumer viewing experience, outcomes cited by Eastlink in the 2015 deployment announcement.
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Communications | 57 | $1M | United Kingdom | CSG Systems | CSG Ascendon | Subscription and Recurring Billing | 2025 | n/a |
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Buyer Intent: Companies Evaluating CSG Ascendon
- The Ohio State University, a United States based Education organization with 7800 Employees
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